Richer Sounds - Southampton Opiniões 

2658
TrustScore: 5 em 5

4,9

77 London Road, SO15 2AA Southampton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2658)

23 583 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Awesome experience

Awesome experience, Marco sorted me out with a new surround sound system that was also great for music and looked excellent. Very happy with the whole experience ordering in store and it arrived the day after I moved in to new house as requested. Total confidence in Marco and richer sounds, I gave him a call when I’d moved in with dimensions for an extra speaker and quickly got a call back with excellent product at a great price, it arrived next morning. Can’t fault them in the Southampton store.

17 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I spoke with your representative in…

I spoke with your representative in Southampton who gave me good advice and I purchased based upon his recommendation

23 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, knowledgeable and no pressure from staff.

16 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Friendly staff with excellent knowledge…

Friendly staff with excellent knowledge of products in Southampton shop. No pressure to choose a particular item, but showed comparisons well.
Next day delivery of one item and the second was also delivered within days and we were kept informed about this delivery. I would certainly visit Richer Sounds again for equipment I need.

21 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Have various items in last few years…

Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.

14 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Staff were very helpful particularly…

Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.

11 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

R S is always my one stop shop for my…

R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

11 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Quality service

It’s always a pleasure to deal with the staff at Richer Sounds in Southampton. They all great to deal with and such a wealth of technical knowledge. Thanks for your help today Ben.

17 de março de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

I was given two gift vouchers for a…

I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

8 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Such an easy process

Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

31 de março de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Shop Local, it's always worth it.

Visited the store to check on actual definitive dimensions of an item - foot location underneath! Didn't have the right stock, but James willingly engaged in sorting out the actual unsuitability of the item. Would have stayed longer but was also playing beat-the-traffic-warden. Phoned the store the next day to order the right item but got bounced to Brighton store, becasue they were physically closed, where Rosie took my order and got it delivered to the Southampton store for me to pick up the next business day. Picked up my item after a confirmation call to say it had arrived. Fabulous.

7 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Always a good service from staff that…

Always a good service from staff that know what they’re talking about. Great quality products. I Would always recommend Richer Sounds in Southampton

6 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service from Tom

Great service from Tom, helped me choose cables and carried a box to
my car for me.

6 de abril de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

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