Richer Sounds - Stockport Opiniões 

2492
•
TrustScore: 5 em 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2492)

24 562 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great advice and service

Great advice, prompt delivery. Not had to test after sales yet, but assume it will be equally as slick if required.

12 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service from Mike

Excellent service from Mike, helped us to decide which TV was best for us. Many thanks

10 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

All round excellence.

Efficient, knowledgable and friendly service. Excellent range of products and fantastic aftercare. I will always gor to Richer Sounds for TVs and HiFi equipment.

9 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excelllent service as always

The service is excellent, delivery to the nearest store by 12 if ordered before 5 is great.

I ordered a rural Audio r410 which is a fancy bit of kit, ordered through thier clearance on a special offer so received a 20% discount through their VIP scheme, they also offer a blue light discount on top. Service is always excellent, brilliant staff in the shop, never pushy but always really well informed and not afraid to tell if you if the thing you are thinking of may not be the best choice. Buy all my AV kit from these guys

10 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Good customer experience

Good customer experience, the TV I purchased is excellent value for money and works very well, just like I knew it would, I always try and support independent shops like Richer Sounds.
Keep up the good work.

9 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great knowledge and well priced

As usual, great service from Richer Sounds.

We went into the Stockport branch looking to buy a projector and spoke to Tom. He was incredibly knowledgeable, took the time to understand what we were looking for, and pointed us in exactly the right direction.

The projector was delivered the very next day, and the lads who delivered it were absolutely first class — friendly, professional, and arrived exactly when they said they would.

I genuinely couldn’t recommend Richer Sounds highly enough. Great products, great service, and a great team.

Thanks, Tom!

16 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Outstanding service

The team at the Stockport store went over and above to firstly diagnose my Hi-Fi issues and then suggest possible solutions. I cannot recommend this store enough.

8 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great customer service

I visited this store, already having done my homework about what I thought was best for my setup. The store advisor, reconfirmed what I had already learned, showing how much product knowledge he has.
I never felt like he was trying to sell me something I didn't need.
It reminds me of my first experience shopping in that store beck in 1988.
I'm glad there still is good customer service to be found

7 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent Service. Quick Delivery.

Popped into the Stockport store last sunday as wanted to hear the Denon Home range in action. I was pleased to find they had the whole range ready to go in store. We had a look and whilst other customers were being served by the staff, we managed to Bluetooth connect to the speakers to try them. Staff checked in with us once available and offered their guidance and expertise, but maintained the right balance of letting us experience the product whilst being on standby to help, without being pushy.

We were then able to take the products into the experience room which was great and we formed up our decision. The store didn't have the item in stock, but they ordered it there and then for delivery on Tuesday. John who helped us throughout was great, along with his colleague who chipped in every now and again (unfortunately I didn't catch their name). It was a very personal, professional and friendly service.

The added bonus was the 6 years warranty on the Denon Home 200 charcoal we bought and the delivery arriving next day, instead of the Tuesday which was an extra bonus. Overall, a great visit and will be purchasing again, especially as I plan to expand my Denon Speaker set ups!

6 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The staff were knowledgeable

The staff were knowledgeable, helpful and engaging

5 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

I have always relied on Richer Sounds…

I have always relied on Richer Sounds for my audio / visual indulgences. Knowledgeable staff, detailed on-line descriptions inspire confidence in my purchases.
The extended guarantee available on many items always offers extra peace of mind.

1 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

TV and sound bar

Very helpful sales assistant

3 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Next day delivery. Amazing service.

Next day delivery. Amazing service . Product competitively priced. Richer Sounds remain my first choice for electronics.

2 de setembro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great service as always

Great service as always. Very helpful advice. Delighted with our new television.

29 de agosto de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great Service and Expert Advice

I spoke to both Patrick and Matthew over the phone about a refurbished Hisense surround-sound system, and the whole process was easy and a great experience.

Once I arrived at the store, I could clearly tell they really know their stuff. They were very friendly, and Patrick gave me a helpful rundown of the setup.

I've now set up the soundbar and speakers, and everything is working beautifully. I highly recommend this store for their advice, knowledge, and excellent service!

28 de agosto de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Good shop

Good polite staff with good knowledge
Of product and a good level of stock

28 de agosto de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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