Richer Sounds - Stockport Opiniões 

2446
TrustScore: 5 em 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic company. Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2446)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Knowledgeable

Knowledgeable, friendly staff. No pressure to make a purchase and staff genuinely listened to my requirements.

23 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great customer service!

I had a fault with my TV.

As I had a 2-year warranty for a 50" TV, they were able to swap my TV with no issues at all.

Customer service was outstanding!

29 de maio de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Really nice staff

Really nice staff, who quickly sorted us with another Denon 41 unit.

21 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Nate Top Dog! Snowsky Disc Dream Mp3

Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click and collect service." Got it next day. Staff were great. 1 Happy Customer. Give Nate a pay rise too, he deserves it, and do yourself a favour get yourself a snowsky disc, while you listening to your music you can see your virtual cd spinning around such a fun mp3 player.

21 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Ordered a TCL TV

Ordered a TCL TV. Kept up to date with pick up time and Stockport manager helped load into the car for me.
My last Samsung TV was bought from Richer Sounds 11 years ago.

20 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

From the moment my daughter and I…

From the moment my daughter and I visited the store in Stockport, everything was just perfect. Welcomed in the store early than opening time just to have a look round, friendly staff with excellent customer service. Ordered my item online a couple of weeks later and had it delivered to store so I could collect at my convenience.
The item in question was an Audio-Technica turntable for her birthday 🎁
She loves it, thank you… 🙏

17 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Very recently bought a Ruark R3S & R1…

Very recently bought a Ruark R3S & R1 Sub…….from Matthew at your Stockport store. Very impressed with the service provided & the speed of the delivery, can’t fault your process & the additional 6 year warranty provided was the icing on the cake . Well done & thank you .

23 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Direct Purchase from Stockport Store

The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for delivery vans to turn up at my home. The item arrived at the store within 24 hours of ordering.
The great thing about Richer Sounds stores is the real service that i have received for going on 30 years now.

13 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Buying new tv

We purchased a new tv from Stockport,rang them up to see if they had in stock they did and it was 200 pound cheaper then anywhere else ,lt was delivered the next day great service and a six year warranty.

14 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Faultless shopping experience…

I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

10 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent service

Helpful staff free delivery fantastic guarantee richer sounds hard to beat

11 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Really knowledgeable staff

Really knowledgeable staff. Extremely helpful. Didn’t try to over sell- he understood my requirements and budget

9 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Extremely Professional & Knowledgeable

I always shop at Richer Sounds Stockport the staff are Professional friendly & extremely helpful & extremely Knowledgeable.

23 de junho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

John was perfect

John was perfect

5 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 3 em 5 estrelas

Our last M7B TV was delivered, and set up, without an extra charge.

This is the second Mitchell & Brown we have purchased and we are completely happy with it. However, when we got the first one we were living in Darwen and the seller not only delivered it but also sel it up and showed me how to use it. Because I am Partially Sighted this service was invaluable. I will pay extra to make sure I get the best from the Tv but it is disappointing.

3 de julho de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for leaving us a review, I'm so pleased to hear you're happy with your new Mitchell & Brown TV of course.

We take our responsibilities towards disabled customers very seriously and are always happy to provide delivery completely free of charge. Where customers would like installation assistance, we can also arrange a desktop setup service through a specialist third-party provider, although this does incur a charge.

I will arrange for our store team to get in touch and make sure you're getting the very best from your TV and to see whether there's any support or advice we can provide.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

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