Richer Sounds - Tunbridge Wells Opiniões 

1236
TrustScore: 5 em 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1236)

23 798 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Purchased a Yamaha Natural Sound…

Purchased a Yamaha Natural Sound amplifier which gave me a 10% discount on any pair of speakers that day. Took advantage of this to buy a pair of Super Linton speakers. Did this via tele sales as the speakers are a special order item. Also added gratis 4 metres of high end QED speaker cable.
All was achieved with the patient help of Calum as the transfer of funds had a few issues.
Well done Ritcher Sounds.

10 de outubro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

This is a shop in a league of its own

This is a shop in a league of its own. Friendly enthusiastic knowledgeable people with good prices too. They deserve 10 🌟

9 de outubro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

40" Smart TV

Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

5 de outubro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Professionalism at its best

I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

30 de setembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Amazing service.

I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

30 de setembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great advice from Joe in store

Easy online purchase process, great advice over the phone from Joe about choice of turntable, prompt in store delivery and friendly, helpful conversation on collection.

19 de setembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, friendly and efficient

16 de setembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

The staff at Richer Sounds went well…

The staff at Richer Sounds went well beyond what I would expect or hope for from a company. The help I received was absolutely first class. i have absolutely no hesitation in recommending Richer Sounds. Well done all.

15 de setembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Richer Sounds provided me the best…

Richer Sounds provided me the best price for the TV I selected, and delivered the item promptly.
Quick and efficient service.
Would use again.
Thanks guys.
👌

12 de setembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great Audio visual equipment not tumbledryers

There is always a network of very knowledgeable staff at this branch compared to other suppliers whose expertise was good in dishwashers and tumble dryers but not so good when it came to the DENON AVR-S760 I recently purchased. The 6 year guarantee RS provide gives me "PRODUCT COMFORT" which is very important to me.

4 de setembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

How all retail should be

How all retail should be.
The advice and support in store was first class, and made all the difference to the buying process! Really happy with our LG LED TV and Denon surround sound system!

25 de fevereiro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Swift reply to emails

Swift reply to emails, good customer service when I went into store. No issues whatsoever.

31 de agosto de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Every time I have

Every time I have used you, the service has been excellent, and this time it even surpassed it’s self, as I had a problem with my receiver only playing out of one speaker, on speaking to your staff about it, they arranged for a new one to be delivered the next day, and also pick up the faulty one, of which I am grateful.

31 de agosto de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Richer 1 DPD 0

The service provided by the Richer Sound staff was second to none and I am very happy with the Majority Quadriga, which is an excellent piece of kit.

I was far from happy with the performance of DPD whose incompetence knows no bounds. The result was the delivery being a full day late.

29 de agosto de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

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