Richer Sounds - Watford Opiniões 

1693
•
TrustScore: 5 em 5

4,9

117C St Albans Road, WD17 1RD Watford, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From signing up membership .ordering television online.being kept updated on the delivery of tv too the watford branch.being kept informed it was ready for collection and an added bonus 6year gaurante... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a rare fault wirh a Naim product. The after service from Richer Siunds was both prompt, concise and very professional. Will surely recommend to others and continue as a customer

A empresa respondeu

Classificada 5 em 5 estrelas

Contacted your sales team regarding an offer emailed to me. They quoted a different price on your website to the lower offer received. They couldn’t authorise and told me they would contact me back... Ver mais

Classificada 5 em 5 estrelas

This is for Richer sounds Watford. I initially bought the wrong product to replace my Cambridge audio dacmagic plus that had broken. So through an email and phonecall they helped me get the product I... Ver mais

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Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1693)

24 926 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

16 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

16 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

23 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

My warfedale speakers from Watford richer sounds

Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.

10 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Simply the best tech advice

I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

28 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Very easy to communicate with / discuss…

Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

8 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Quick work

I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

8 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Pleasure to shop at Richer sounds

Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

5 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

40 Years on and still going back

40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

2 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Another visit to my favourite shop.

I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

3 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Really good customer service

I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

4 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Very good Customer Service Shop…

Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

2 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Exemplary Customer Service

Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

31 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Very helpful and friendly

Very helpful and friendly

31 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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