Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Ver mais
A empresa respondeu
Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver mais
A empresa respondeu
Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Ver mais
A empresa respondeu
Honest, informative and friendly advice. Conversation with staff was a pleasure; they wanted to make sure you got the right equipment for your needs. Reminds you why in-store experience is still the b... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
117C St Albans Road, WD17 1RD, Watford, Reino Unido
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Good advice on the phone, very flexible and straight forward - honest responses. Ended up purchase a 65in directly through a phone call.

Resposta da Richer Sounds - Watford
Excellent service
Took the time to guide me through everything I needed including setting up a demonstration.
Very knowledgeable and friendly staff

Resposta da Richer Sounds - Watford
Expert advice given impartially is rare these days, Richer Sounds make the entire experience pleasurable. Great brands at competitive prices but the difference is the service.

Resposta da Richer Sounds - Watford
It's been a few years since I have bought something from my local store. New people but same honest 5 star customer service and advise that made me want to go back.
Haven't used the products yet as they are a Christmas gift.

Resposta da Richer Sounds - Watford
Friendly, knowledgeable advice regarding a new OLED TV I was interested in. After placing my order, the TV arrived promptly (on the advised day) and is as good (brilliant) as I had hoped.

Resposta da Richer Sounds - Watford
Heather who served me was very professional in her product knowledge.

Resposta da Richer Sounds - Watford
1st class experience the staff more than helpful

Resposta da Richer Sounds - Watford
At Watford I had great helpful knowledgeable friendly customer service, good stock and easy free parking behind the shop.
Good advice weighing up the options and giving confidence in the selection of an AV receiver. Nice price too better, than any online pay them a visit

Resposta da Richer Sounds - Watford
I have been getting my Hi FI from Richer Sounds Watford for the last 20 years. I always find the staff to be knowledgeable and very helpful particularly Sami, Chris and Heather. I had a good demo of the amp I was interested in buying and bought it. Many thanks Ian.

Resposta da Richer Sounds - Watford
I’d already seen the TV I wanted to buy on the website and it was the cheapest I could find on the internet. Went to see it but it wasn’t in stock at the store but I ordered it anyway on the Saturday afternoon. It was delivered the following day (Sunday) and is excellent. The service I got from Lloyd at Watford was friendly and informative, so I ended up going back a couple of weeks later and buying a Hifi system!
Good service, easy phone call to place order and collection went without a hitch , friendly staff and very helpful
Staff at the the Watford branch were very helpful.
Best customer service I've experienced in years.
Staff phoning you back when they say they will ie Heather. Anka. and Richard the engineer from Finita .
help with decision on speakers.
Very helpful , speakers match the receiver l have.

Resposta da Richer Sounds - Watford
I really like everything about this company, except your delivery process. They can't say it's going to be from 7AM - 1300 or
1300 - 1900 eg. To be honest next time l will try another company first.
Also the staff can be a little patient if asking questions.

Resposta da Richer Sounds - Watford
Excellent knowledgeable staff who gave fantastic advice.
Good Product. Quick and friendly delivery. Good Communications. Reasonable price.

Resposta da Richer Sounds - Watford
I've used Richer Sounds for over 30 years and always had great service and prices. From my AV receivers (Denon, Sony and Yamaha) to my long serving Mordaunt Short Mezzo 6 floor standing speakers it has been a great experience. Always using until recently the Milton Keynes store and having an unhurried and friendly service from Lloyd and Mark (hello chaps!). Having now relocated I used the Watford store for a flat screen and greeted by the very same Lloyd from Milton Keynes, and still with the company. Service, knowledge and purchase was first class from start to finish and great to see someone who never steered me wrong previously.

Resposta da Richer Sounds - Watford
Ordered Cambridge Audio CXC. No issues. Friendly, prompt and reliable service. Product great.

Resposta da Richer Sounds - Watford
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