Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Ver mais
A empresa respondeu
Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver mais
A empresa respondeu
Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Ver mais
A empresa respondeu
Honest, informative and friendly advice. Conversation with staff was a pleasure; they wanted to make sure you got the right equipment for your needs. Reminds you why in-store experience is still the b... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
117C St Albans Road, WD17 1RD, Watford, Reino Unido
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I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

Resposta da Richer Sounds - Watford
I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

Resposta da Richer Sounds - Watford

Resposta da Richer Sounds - Watford
Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

Resposta da Richer Sounds - Watford
Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

Resposta da Richer Sounds - Watford

Resposta da Richer Sounds - Watford
VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.
Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

Resposta da Richer Sounds - Watford
Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

Resposta da Richer Sounds - Watford
Good product, well priced.
Sorted out a query with minimal fuss.
Prompt click and collect. Polite staff.

Resposta da Richer Sounds - Watford
Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.

Resposta da Richer Sounds - Watford
Sales person Lloyd was very helpful and knowledgeable and answered all the questions and was courteous.
He provided unbiased information that helped me to decide which TV to buy. Also purchased another item a week before Christmas but then I changed my mind and returned it upon receipt of delivery with no questions asked.
On top of that there was a price drop on Boxing day and again provided price difference credit on phone without any quibble and without having to go to the shop again.
I am very please with the Top service of Richer Sounds staff. Brilliant !
i Highly recommend Richer Sounds.

Resposta da Richer Sounds - Watford
Fantastic shop. Anca, the sales colleague helping provided really helpful and insightful advice when I was purchasing an amp and speakers. Explained to me why my original idea was ok, but in my price range there were better options. Very happy with my purchase. And helped me carry to my car in the pouring rain

Resposta da Richer Sounds - Watford
I phoned the Watford branch to find out if the article we wanted was in stock. The phone was answered promptly and I was told it was. We then drove to the branch, parked in their parking space, there was plenty of helpful and knowledgeable staff, the speaker we wanted was demonstrated to us, all in all a pleasant buying experience.

Resposta da Richer Sounds - Watford
As always a swift and easy whay to buy some great tech!

Resposta da Richer Sounds - Watford

Resposta da Richer Sounds - Watford
Anca with her technical knowledge was able to provide me with exactly what I needed and the whole buying experience was faultless

Resposta da Richer Sounds - Watford
Excellent service, staff and communication. Very competitive prices.

Resposta da Richer Sounds - Watford
I ordered a turntable from Richer Sounds online for my son, and the whole experience was faultless. The website made it easy to compare models, the information was clear, and checkout was straightforward. I still felt confident I was getting the right product thanks to the detailed descriptions and customer reviews.
The turntable arrived quickly and was very well packaged. The build quality is excellent, setup was simple, and the sound is fantastic. My son absolutely loves it.
Richer Sounds delivered exactly what I hoped for: great value, fast delivery, and a product that genuinely impresses. Highly recommended.

Resposta da Richer Sounds - Watford
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