Richer Sounds - Watford Opiniões 

1659
TrustScore: 5 em 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honest, informative and friendly advice. Conversation with staff was a pleasure; they wanted to make sure you got the right equipment for your needs. Reminds you why in-store experience is still the b... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1659)

23 666 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Another visit to my favourite shop.

I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

3 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Really good customer service

I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

4 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Very good Customer Service Shop…

Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

2 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Exemplary Customer Service

Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

31 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Very helpful and friendly

Very helpful and friendly

31 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

A pleasing and happy experience

VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.

29 de dezembro de 2025
Classificada 5 em 5 estrelas

Great experience

Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

27 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service at a great price.

Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

26 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Well priced and good service.

Good product, well priced.
Sorted out a query with minimal fuss.

Prompt click and collect. Polite staff.

23 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Extremely helpful and efficient

Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.

22 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Richer Sounds Sales person Lloyd was very helpful and…

Sales person Lloyd was very helpful and knowledgeable and answered all the questions and was courteous.
He provided unbiased information that helped me to decide which TV to buy. Also purchased another item a week before Christmas but then I changed my mind and returned it upon receipt of delivery with no questions asked.

On top of that there was a price drop on Boxing day and again provided price difference credit on phone without any quibble and without having to go to the shop again.

I am very please with the Top service of Richer Sounds staff. Brilliant !

i Highly recommend Richer Sounds.

18 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Fantastic shop

Fantastic shop. Anca, the sales colleague helping provided really helpful and insightful advice when I was purchasing an amp and speakers. Explained to me why my original idea was ok, but in my price range there were better options. Very happy with my purchase. And helped me carry to my car in the pouring rain

18 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Very helpful

I phoned the Watford branch to find out if the article we wanted was in stock. The phone was answered promptly and I was told it was. We then drove to the branch, parked in their parking space, there was plenty of helpful and knowledgeable staff, the speaker we wanted was demonstrated to us, all in all a pleasant buying experience.

20 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Always swift and easy !

As always a swift and easy whay to buy some great tech!

18 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellant Customer Service

Anca with her technical knowledge was able to provide me with exactly what I needed and the whole buying experience was faultless

16 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, staff and communication. Very competitive prices.

15 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Smooth online purchase and a brilliant turntable

I ordered a turntable from Richer Sounds online for my son, and the whole experience was faultless. The website made it easy to compare models, the information was clear, and checkout was straightforward. I still felt confident I was getting the right product thanks to the detailed descriptions and customer reviews.
The turntable arrived quickly and was very well packaged. The build quality is excellent, setup was simple, and the sound is fantastic. My son absolutely loves it.
Richer Sounds delivered exactly what I hoped for: great value, fast delivery, and a product that genuinely impresses. Highly recommended.

5 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review!

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