Richer Sounds - Watford Opiniões 

1659
TrustScore: 5 em 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honest, informative and friendly advice. Conversation with staff was a pleasure; they wanted to make sure you got the right equipment for your needs. Reminds you why in-store experience is still the b... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1659)

23 666 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great HiFi experience

I contacted Richer Sounds in Watford - I received great advice from Sammy and then went down to have a demo of the amp I wanted with the speakers I intended to purchase. I was made so welcome. Parking is a problem on a Saturday so I had to park outside in a loading area - the staff kept an eye out for any traffic wardens!
The demo went well and Sammy addressed all my questions. As a result, I purchased an Arcam 5 amp.
Great experience for somebody getting back into HiFi!!

24 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Classificada 4 em 5 estrelas

The service was good but unfortunately…

The service was good but unfortunately I did have to call the store and query what I was charged as I was overcharged by £36. I’m not sure why this wasn’t picked up by the salesman that carried out the transaction

23 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your feedback although huge apologies for the accidental overcharge, I agree this should have been picked up at point of sale so rest assured we will review this with the colleague and stress the important of attention to such details. Of course if you would like to discuss this further do get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Advice and collection

Rang up for advice re deliveries and got excellent guidance. Then rang again for packaging dimensions to see if the boxed TV would fit in my car which the readily gave me. The collection and loading into the car was all very smooth. TV is now installed and in full use.

21 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great service

Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.

20 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Staff who know the product I walked in…

Staff who know the product I walked in looking for a CD player and knowledagable staff guided me to exactually what I wanted.

13 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

16 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

16 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

23 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

My warfedale speakers from Watford richer sounds

Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.

10 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Simply the best tech advice

I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

28 de dezembro de 2025
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Very easy to communicate with / discuss…

Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

8 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Quick work

I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

8 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Pleasure to shop at Richer sounds

Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

5 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

40 Years on and still going back

40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

2 de janeiro de 2026
logótipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

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