Richer Sounds - Websales Opiniões 

21 171
TrustScore: 5 em 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Classificada 5 em 5 estrelas

We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Ver mais

Classificada 5 em 5 estrelas

Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them. The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box. Difference... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

21 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(21 171)

24 963 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We are absolutely delighted with the…

We are absolutely delighted with the service we received from Richer Sounds when recently upgrading our TV. Their prices are excellent and difficult to beat, someone is always ready on the phone to answer any queries, ordering online was simple, delivery was quick and carried out in a very professional manner and the free 6 year extended warranty is exceptional. We would have no hesitation in recommending Richer Sounds to anybody.
We are also very happy with our new LG TV.

15 de julho de 2026
logótipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Good communication

From ordering on website , to delivery no issues at all

20 de julho de 2026
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Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Highly Recommend

Great product , great price, fast delivery, great communication, highly recommend Richer Sounds

21 de julho de 2026
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Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Denon AVC-X3800H,

I ordered the Denon AVC-X3800H online after looking at the reviews. I just wanted a simple straightforward receiver to watch movies in the living room with a 5-1 setup. So I did not want to go over the top in paying for the extras that I would not use.
The setup was straight forward and I have just watched the Lord of the Rings Trilogy and was very pleased with the receiver. It so far has had more than enough power for the room and I am very pleased with the purchase.

22 de julho de 2026
logótipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Brilliant company and delivery company.

Brilliant communication with delivery expectations. Delivery itself was handled very well by BJS home delivery- very pleasant guys who attended.
Will be coming again to Richer Sounds next for my surround sound plans.

23 de julho de 2026
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Resposta da Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Shipped promptly

Shipped promptly and would have arrived very promptly if only the delivery company's driver hadn't gone to the wrong address!

9 de junho de 2026
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Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 3 em 5 estrelas

The product is great but communication was not

The product is great, the price was good and the warranty is fantastic. I have also had very positive experiences with RS in the past. Unfortunately this one was more frustrating than it need to be when it came to delivery. I ordered in Wed evening and paid extra to have it delivered next working day understanding that would be Friday not Thurs as it was later in the day. (I needed it for an occasion on Sunday). All was going fine with delivery confirmed for Friday until late on Thurs I saw the delivery info had updated to Mon. At this point it was too late to contact anyone. I then went around the houses between RS and their delivery service with no one taking responsibility and was eventually told it was due to stock arriving too late. Unfortunately they were not very forthcoming with a solution offering to refund the next day payment and deliver Mon (no good to me). Eventually I was offered Sat delivery and after that everything went extremely smoothly and the delivery service was excellent. The box was quite beaten up but they documented it, checked the TV was not harmed and I was happy to accept. Everyone was polite and helpful to a point but it was a lot of chasing around and unnecessary anxiety.

16 de julho de 2026
Classificada 5 em 5 estrelas

Good comms

Good comms. Excellent advice on after sales

22 de julho de 2026
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Resposta da Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Ifi zen blue is an amazing bit of kit…

Ifi zen blue is an amazing bit of kit which is SO easy to install and “does exactly what it says on the tin” !
If yiu are serious about good wifi go to Richer Sounds they are the best!

22 de julho de 2026
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Resposta da Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Thanks

Thanks - great delivery and price. I am really pleased with my transaction.

7 de abril de 2026
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Resposta da Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Good experience all round

Great price (Tv)with free delivery,good communication and after sales care,item delivered on time and undamaged

22 de julho de 2026
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Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

We have dealt with Richer sounds before…

We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requirements. Apart from that your 6 year warranty gives you peace of mind in case of breakdown.

22 de julho de 2026
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Resposta da Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great price

Great price, long warranty, easy website.

22 de julho de 2026
logótipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent work

Excellent work! The LG soundbar Wow stand was on offer and it is the perfect addition to our tv and looks incredibly clean and smart. It wasn’t the cheapest option but being tailored for the TV it is a stunning addition. Speedy delivery too 👍

15 de julho de 2026
logótipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great buying experience from start to after.

Great buying experience. Stock is good in terms of models offered and availability. I pre-ordered a TV and it was delivered as soon as it became available in the country. Delivery was prompt, efficient and professional. After care service was even better. Support, warranty and price matching is exactly why I will always buy from Richer Sounds. Particularly want to mention Kieran from Support who has been immeasurably helpful and ensured I got the best deal available from anywhere. Customer service and value is incomparable. Highly recommended.

16 de junho de 2026
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Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

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