Richer Sounds - Websales Opiniões 

22 148
•
TrustScore: 5 em 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Classificada 5 em 5 estrelas

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Classificada 5 em 5 estrelas

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Ver mais

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Classificada 5 em 5 estrelas

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Ver mais

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Classificada 5 em 5 estrelas

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

22 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(22 148)

24 500 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very good service

8 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Know there stuff.

Richer Sounds keep there prices in line with Peter Tyson they are both high end Hi Fi retailers , but if i had to pick out the 2 it would be Richer Sounds , Thanks for my purchase .

8 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Frendly driver seem to be well…

Frendly driver seem to be well experiance they were both frendly Lifted tv with experience tv is excellent packing spot on iam very happy with it GREAT TV 😀100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

8 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Total satisfaction

Two points
Excellent customer service
Good technical advice

8 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

It's Richer Sounds, you know it's going to be good.

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s.

I've bought from their store in my hometown of Stockport, bought from their Liverpool store and also bought from them online, and I've never been disappointed yet.

This time I've upgraded to a better turntable and, as always, it couldn't have been simpler. Easy website navigation, excellent price, kept fully up to date with the shipping and it was delivered exactly when they said it would be.

You can't go wrong with these guys.

8 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent service from Richer Sounds

Excellent service from Richer Sounds - I bought a new TV. The selection is very good and the guidance helped me to choose the right TV for me. The order said the TV would be delivered in 7 working days but it came within 3.

8 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great service

Ordering easy, delivery quick and the soundbar I bought is superb, should have bought it sooner. The 6 yr warranty is a great bonus too. Would buy from them again.

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great quality products

Great quality products, communication and swift delivery which is well packaged!
Highly recommend them

7 de setembro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Just love Richer Sounds …..

Just love Richer Sounds for everything AV {;>) Easy to order and speedy delivery or pick up. Always great products and prices but sign up for VIP membership and you often get 6 year guarantee! No brainer, thanks.

6 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Just no surprises or issues

Just no surprises or issues. Good price delivered quickly.

8 de outubro de 2026
logótipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

A great price & IT Syncing

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have installed throughout & outside our home, meaning that we can switch all our lights on & off directly from the TV!

8 de outubro de 2026
logótipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Usual very good experience

Easy to order online. Good updates on progress of the order. Order arrived earlier than expected. As usual a very good experience with Richer Sounds.

5 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent speakers

Excellent speakers, delivered promptly even with the standard delivery option. Have bought from this company many times and find the employees knowledgeable and helpful, and the prices good.

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Delivered ontime

Delivered ontime, great price

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Delivery was faster than promised and…

Delivery was faster than promised and the extra guarantees included are well worth having and show that the products they sell can be trusted to last. What's not to like?

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Loving our new record player

Loving our new record player, and it was delivered so quickly!

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Bought a tv for a kitchen

Bought a tv for a kitchen, beta price I could find and delivered quickly and safely

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Classificada 4 em 5 estrelas

Excellent service (with a bit of bad luck)

Having watched the local prices for a while I saw that Richer Sounds had a very good offer on for the TCL 55" Google TV that I had my eye on. I could have driven across Sheffield on 'Click and Collect' but it would have been the same as next day delivery to my home anyway so I opted for that.
In the event the delivery van broke down on the far side of Sheffield - which they were very apologetic about - so I settled for courier delivery the following day, so I've gone for 4/5, although there's not much anyone could do about that, and the following day the couriers arrived bright and early and kept me informed of progress just as the Richer Sounds team had, so it would definitely have been a 5/5 if not for a bit of bad luck.
The TV itself is excellent both for it's picture and sound and integrated immediately with my EE TV & broadband, although I'm still finding my way around all it's capabilities.

7 de outubro de 2026
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Resposta da Richer Sounds - Websales

Thank you for your feedback and for taking the time to leave us a review.

We appreciate your understanding and patience with this issue. Whilst it may have been down to some bad luck as you mentioned, we do apologise that your delivery was delayed.

We hope you enjoy your new TV!

Many thanks,

The Customer Experience team

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