Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Ver mais
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We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Ver mais
A empresa respondeu
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
3 - 4 Hankey Place, SE1 4BB, London, Reino Unido
- 0333 900 0065
4,9
Excelente
21 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As always Richer support is second to…
As always Richer support is second to none . Delivery company messaged and turned up when they said they would. Only issue I had was I took advantage of a pretty decent discount and ordered the LG G6 TV , no mention of it being a pre order . Took over a month to arrive despite taking my money first , that annoyed me considering John Lewis having them in stock and Richer hadn't. I'd still deal with Richer regardless.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for the helpful feedback, although our apologies for the wait on the TV. The website and check out should always list any pre orders so rest assured we will look into this.
We hope everything is ok with the TV of course, should you need any help please do get in touch..
seniorcomplaintsteam@richersounds.com
The Customer Experience team
Excellent service from start to finish
Excellent service from start to finish. My turntable arrived quickly and was well packaged. It was also super easy to pop it together by watching the installation video on the Richer Sounds website. Would not hesitate to order from them again.
8 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great order and delivery
Needed to order a new TV so went with Richer Sounds and so pleased that I did. It arrived less than 24 hours after I ordered, the delivery guys were fantastic and really helpful.
Highly recommended and great to order from a company with personal customer service and pay tax in the UK.
7 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review!
Resposta da Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
On Line Purchase
I ordered a CD player from the website on Friday morning and it was delivered the following day in the afternoon. Great service.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great Service
Ordered Friday afternoon and received next day at a price unmatched on line. Great experience.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your wonderful feedback
The superb section of audio equipment choices
The superb section and choice of audio related equipment along with great and realistic pricing makes Richer Sounds a great place to buy you equipment from.
On top of that there is swift and great delivery times too.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer care 5*
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds is the best place to buy equipment
I buy from Richer Sounds often, and always receive the best buying experience. Whether it be in store, web store or customer service, i am always satisfied with service provided.
I highly recommend Richer Sounds!
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Never let me down.
Super fast delivery price matched goodness.
Why buy from anywhere else?
15 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Competitive pricing
Competitive pricing, good warranty and fast delivery ,no issue in using these again.
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Excellent advice and service.
Good advice during a telephone call prior to ordering on line.
Easy to place my order, with excellent follow up emails regarding the progress of the order placed.
Delivery received in good condition within the time period advised.
14 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your wonderful feedback
Resposta da Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great product great price.
It was easy to order my product which I got at a great price by joining the vip club for free, The delivery went well so all was good 5 stars from me.
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Ordered a TCL TV from Richer Sounds
Ordered a TCL TV from Richer Sounds
Nice and easy ordering and only one slight hiccup with delivery sorted really quickly with customer services. Delivery date missed so given refund of delivery fees and prioritised for next day delivery.
Mistakes happen but this was corrected at no further inconvenience to me which i appreciated.
Tv is superb so happy all round
18 de maio de 2026
Resposta da Richer Sounds - Websales
Thank you for your wonderful feedback
Accidentally deleted all of my emails…
Accidentally deleted all of my emails with the purchase receipts from Richer Sounds and I rang customer service. All receipts have been emailed to me with no time. What a great service
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Resposta da Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Always look to Richer Sounds for my…
Always look to Richer Sounds for my audio or TV equipment & I have never yet found any better supplier, always 1st rate products, service & best price available.
15 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review!
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