After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Ver mais
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After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Ver mais
A empresa respondeu
I recently purchased a rijo coffee Machine and my customers are loving it. Great coffee, great service all round. a big thank you to Dan who kindly brought s machine in to demonstrate the rijo coffee... Ver mais
A empresa respondeu
Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Ver mais
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I was with my mother-in-law from New Zealand and saw a sign in a small town advertising the real spirit of coffee. After a couple of sips I looked at her and was quite surprised when she said “let’s t... Ver mais
A empresa respondeu
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nick Grahame was Very knowledgeable about product and fitting. Xtreme helpful and talked us thru everything
Brilliant service today, very polite and professional and mindful of the customers that were present.
Nick is definitely an assist to the team. Keep up the brilliant work :)
OMG ANDY WAS AMAZING FIXED ALL THE PROBLEMS LOVE FROM DE BAGA RESTAURANT
Been fairly happy with the machine although a bit fed up with their constant tele sales calls.
I made a service call to them and despite paying about five thousand quid for the machine and over paying for their products on a regular basis, they cancelled my service visit because in their words I am "not buying enough products from them". What disgusting people. My machine is going to the tip now and only two years old!

Resposta da rijo42
I have used Rijo 42 for a few years, they offer the most delicious coffee and hot chocolate. Their customer service the simply THE BEST
Sam Lightfoot came out to me today, he was super professional, friendly and had a great knowledge range of the machine and the coffees.
Very pleased customer
Efficient, friendly and informative. thank you
Daryl top bloke really helpful and informative. Sorted out our new coffe machine
Easy and straight forward the service we got was 5* from start to finish. Thank you Stephen, Amy and Andy. You all were really helpful and patient! We look forward to using our new coffee machine in our business.
Polite, friendly, tidy worker good at showcasing the machine and all it’s functions including the cleaning functions
I have been a customer of Rijo for over a decade; they were the pioneering brand that introduced fresh coffee to golf clubs. Their packages perfectly complemented our offerings, utilising state-of-the-art equipment and top-notch quality products. While it's true that dealing with quality brands often comes at a higher cost, Rijo proved to be great value for money. Their machines have a lifespan of two to five years beyond the initial lease term, resulting in significant cost savings for any club. Their dedicated golf division ensures fantastic service, and in the rare event of an issue, they are diligent in making things right. Their advice has consistently been invaluable, and I wholeheartedly recommend them to any club manager. It's easy for anyone to offer cheaper services, but what truly matters is the unparalleled value for money when considering the complete package they deliver. If you need any advice, speak to Steve Robinson, he’s been running this for 14 years and is incredibly helpful and knows all about true customer service.
Shaun went above and beyond, really helping us meet a deadline and the office team were a delight to order via the phone.
Jake the fitter couldn’t have been more helpful - highly recommend.
Ray is the best, hes lovely and always talks us through and explains what we should / have to do.
Great product, great service!
Special thanks to Shaun/Sharon/Jake.
Jake machine engineer came over answered all our questions and set our coffee machine. Great after sales service. Rijo42 is highly recommended.
Had the pleasure of Ray coming to fix our machine today , wonderful as always . Super friendly and helpful !
Only called to get the machiene looked at on Wednesday so super speedy turn around !
Excellent communication, quick response time, Andy was really friendly knowledgeable and helpful, would highly recommend.
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