rijo42 Opiniões 

377
TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently purchased a rijo coffee Machine and my customers are loving it. Great coffee, great service all round. a big thank you to Dan who kindly brought s machine in to demonstrate the rijo coffee... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I was with my mother-in-law from New Zealand and saw a sign in a small town advertising the real spirit of coffee. After a couple of sips I looked at her and was quite surprised when she said “let’s t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de máquinas de café

Escrito pela empresa

We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

377 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(377)

38 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Hotel Breakfast Machines 5 stars

Im Head of Procurement for Gino D’Acampo’s chain of restaurants. As we are now based inside 4 and 5 star hotels we needed reliable high volume no fuss machines to service breakfast as we take over the whole of F&B for each hotel.
We trialled several makes from germany and greece as sell as some others but nothing comes close to these Swiss Italian made machines from Rijo!
We serve over 200 coffees within 2 hours every morning at 5 sites via 2 x R42 machines and the do not miss a beat and there’s no queues waiting at machines .

Absolutely amazing machines with an amazing no quibble service from them. Steve Robinson is a coffee oracle ! He’s delivering everything he promised and more!

If you are in hotel hospitality and you don’t want to blow cash down the drain with expensive third party engineers or cheap machines that clearly do not do the job then get to Rijo42 as we have never looked back.

Cant wait to trial the professional bar barista machines as we have heard they are amazing 🙌🏽

Lee Crank
Upmarket Leisure Ltd

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Dealt with Ste

Dealt with Ste, really down to earth guy knowledge second to none. The entire process was seamless didn't once feel like a transaction and aftercare has ben top notch would 100% recommend.

14 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Coffee machine issue …

We had a problem with our coffee machine and nobody could work out what it was. Jake came and sorted it for us and now our Rijo 42 coffee tastes even better than before. Thanks Jake 🙏

4 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

New Machine Install

Quick install of our new machine. Nick Graham is simply the best point of contact we have with Rijo and an asset to your company. His customer service and care of the customer is excellent.

8 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jacob was such a lovely guy

Jacob was such a lovely guy, nothing was to much to ask. Fab company especially youssef who was very supportive from the 1st enquiry. Deffo recommend this company for your all your coffee needs.

7 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

All round fantastic company.

Amazing service. The service guy Jay was great! Extremely helpful took his time to explain the set up. The coffee and hot chocolate also tastes fantastic. Great feed back from customers too. 10/10

7 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Sales Team

Great Sales Team - Sam Lightfoot came to site did great demo no pressure sales and went through everything - coffee is lovely! Very happy :)

4 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from start to finish !

The team at Rijo are really knowledgable , they can answer questions and solve problems in one quick phone call . Deliveries are really quick !
The actual machine is fantastic , it makes drinks really quickly , is simple to use and clean and the drinks all taste fantastic too .

27 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic company

Fantastic company whether it's ordering, buying or aftercare, speedy deliveries and all round great service highly reccomended

22 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking company!!

Absolutely shocking company!!! Salesman lied to my face saying he would buy me out of my old contract and that the machine could do everything I needed when it was completely inadequate. The man who installed it told me they had problems with this salesman doing the same things to other people. They won't let me get out of the contract and the finance people are clearly in bed with them. As soon as I signed the deal he denied saying they would buy me out but they eventually agreed to give some free stock. Their stock is overpriced in the first place, but they valued it based on how much you sell the coffees for instead of what it would cost to just buy it from their website. Absolute fraudsters, avoid like the plague. Also you have to buy their overpriced stock or they'll void the warranty on the machine. Rip off merchants!

16 de janeiro de 2024
Opinião espontânea
logótipo da rijo42

Resposta da rijo42

We kindly request that you provide us with the following information:

Your full name
Company Name
Machine serial number

By providing us with this information, we will be able to locate your account and investigate the issue thoroughly. Our goal is to resolve any issues you may have experienced promptly and to your satisfaction.

Once we have received the necessary details, we will promptly reach out to you to discuss the matter further and work towards a resolution. Customer satisfaction is our top priority, and we are committed to ensuring that all customers receive the top level of service.

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