Ro Care India Opiniões 

Worst company ever see, they looted 3800 and still the problem is same and service centre not responding

This company is the biggest collection of scam artists in India. They claim to be a registered Pureit service provider and they are not, as I personally checked with the Pureit helpline. Their quality of service is as if someone from the road came and opened the machine for the first time. The management and technicians intentionally avoid your calls and are clearly just trying to make a quick buck and are NOT interested in helping you resolve your issues. NEVER APPROACH THIS COMPANY FOR FIXING YOUR WATER PURIFIER IF YOU WANT TO REMAIN SANE AND NOT WASTE MONEY.

We called the company to fix our Pureit Classic UV+ G2. They sent 2 technicians, Mr. Syed Jameer and Mr. Anand, to our house. They looked at the machine for a few minutes and said the main board needed to be replaced and that they had to take the machine to the service center to repair. However they gave an option to fix it temporarily so we still get water, and said they will be back to collect the machine after Eid. They handled the machine very roughly and damaged the plastic hooks in the back so it no longer sat on the wall. Their genius solution was to jab holes in the hard plastic back of the machine with a knife and destroy the hooks so the machine would hang properly. However they screwed this basic task up too and the machine kept falling off the wall.

The customers were senior citizens and they were harassed for full payment of Rs. 5300/- without a receipt. They collected the money and promised to come back after Eid for a permanent solution, and we have not seen them since. When we realized the shoddy and disgraceful work these fellows had done, we called the company. The main office had a very useless and spineless Ms. Simran Taj who misdirected us multiple times and did everything in her power to not give us a timely solution. She directed us to the even more useless area coordinator Mr. Gaurav Goswami who was the least helpful person possible and did not take the complaint seriously, falsely saying that the technicians were unreachable. This company ended up telling us that the job has already been done and that no further assistance is possible. We are in the process of taking this complaint to the government Consumer Helpline and the Frazer Town Police in Bangalore.

Conclusion: drink tap water and die early instead of fixing your Pureit at this company.

The most unethical buisness people..attrucious service they ill harass you to the utmost limit.not at all recommended. Trust me if you dont want to loose out your mental piece stay away from them ...very unprofessional people handling there operqtions on ground.

Very werst service. I have taken the service with RO care India and after one day of repair water leakage is going on the in the RO purifire and when i call many times but he is not ready to repair. They have taken 2000 rupees after service but at the end they are not ready to rectify.

Oh these guys are such cheaters. It's my bad that I did not read their reviews online but for saving a few bucks and thinking they seem legit I decided to let them change the parts in my Pureit Marvella. The parts were not original at all and when i confronted the technician, then he was very disrespectful and started talking very bad. He tried to take the old partals with him and then I was sure that he is just a crook. Even the service center guys disconnected my call when i asked them difficult questions. This is a lesson for life.. but be vary of such crooks. This review may help others..

Service is very bad and charges extra money.

I Ratnesh, consumer of reputed Brand Pure It. I want to inform you that I have been scammed by your customer service. On 23th Nov 2021 your technician Bappi Burman(Contact Number: 8637352239) visited my house to repair my RO. He told me that the outside spun candle and reverse osmosis inside need to be changed in my RO. I give him permission to install, but he uses different brand products for both instead. For spun candle he has installed PROLIVE which does not seal packed and reverse osmosis he uses Fizzy. I have paid Rs.400 for a spun candle and Rs. 2500 for reverse osmosis and service charge Rs.300. Bappi Burman, your technician did not even provide me a GST bill and I didn't receive any sms as of now from pure it. I have attached a cash memo with this email.
I tried to complain in customer care and I didn't get any feedback. I feel scammed by your company's customer service. Please give me feedback. Otherwise I have to take strong action against your company's service. Please don't force me to go to the Customer forum.
Hope you understand my pain.

Rocare India team are fraud,they have taken AMC amount and after that they wre not lifting my phone

They provide with fake filters at the same price as the ro company. Instead of paying them for service, try talking to the company directly. Also, I caught there fraud, after that they’ve benn avoiding my calls and they even said they’ll refund my money, but nobody responds now!

Best Water Purifier Service Provider. Trustworthy. Give Service On Time. Good Luck Keep It Up.

Trustable company in RO Water Purifier Brands.

I got RO Service at competitively lower price from other company. Thanku RO Care India!😊

RO Care India - best water purifier service provider.

RO Care India provide best RO Service in India.

There was a time when my RO water purifier needed service in this pandemic… so i called RO CARE INDIA and their service technician arrived within 2 hours ..and i am very happy with their service …and its also cost efficient

I got my RO service on time. And technician has good behavior.
Thanks RO Care India

Best RO service provider in all sorts of service requirements.

Really Good Experience with RO Care India. We are regularly booking ro service and getting good services and suggestions.