Ro Care India Opiniões 

129
•
TrustScore: 1.5 em 5

1,4

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Classificada 1 em 5 estrelas

*Complete fraud - Pathetic!* I paid Rs. 3800 for a 2-year AMC with a promise of free filter change every 3 months, including all parts and labour. No GST number on the bill. After 6 months - no s... Ver mais

Classificada 1 em 5 estrelas

Received a WhatsApp message from RO Care saying my RO service was due. Thinking this was the company my landlord had taken Annual Service Contract with, I scheduled visit through same WhatsApp message... Ver mais

Classificada 1 em 5 estrelas

Seriously, I have never seen such service before. Despite having one year warranty, they charge service every time. And never comes on time. This company is fake. cheating in the name of service.... Ver mais

Classificada 1 em 5 estrelas

I had a very bad experience with RO Care India. Their technician's service was extremely disappointing, and my water purifier stopped working completely within just 10 days. Despite raising a comp... Ver mais

Informações sobre a empresa

  1. Empresa de purificação de água

Escrito pela empresa

RO Care India is a RO Water Purifier Servoce provider Company, established in the year 2003, We (RO CARE India) are one of the leading traders and suppliers of RO Water Purifier Systems, Water Heater and Water Treatment Products. Apart from this, We also provide Services, AMC, Maintenance & Installation to our valuable customers.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

129 opiniões

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1 estrela

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Respondeu a 45% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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Todas as opiniões

(129)

22 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I had a worst servicing experience with ro care India ,sohna road,gurgaon

I had a worst servicing experience with ro care India,sohna road ,gurgaon. Customer care service is ridiculous.
Booked servicing of ro on 17th morning and executive BALVINDER SINGH came around by 7pm did his job and direct us that it will start working smoothly with in one hour and gave me invoice of 2700 rupee which I paid cash.
The thing didn't work after an hour and I call him
Regarding as he reply tomorrow he will be with us to fix it but he didn't later didn't receive my call again
Your area manager Hemlata for south Delhi didn't responded after making several call which I collected from ro care customer service
Same for senior staff which customer care gave me to call named HITESH didn't responded(responded several time).
We are on third day without ro purified water.
Called them again n again didn't found any positive response from them.
called there office they will just direct you with another number, end of the day you are your own
to choose RO CARE is a mistake because its its waste of money for paying money on this sub standard services.
May be they are good for big projects but surely not good for domestic/home use.
I advice not to choose them for domestic services
Asha singh

20 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Worst service provider I have come…

Worst service provider I have come across till date.. The initial service is the only thing they did as part of AMC since that is when the money was given to them.. Post that whenever, I try to book a service for the past 6 months, they keep rotating the number to various personnel as they costumer care head, area manager, technician. Each person will commit the same thing, that technician would be the tomorrow. However, that tomorrow never comes.. Further as of now they have stopped picking up my call also.

5 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

RO care India contacted me for service…

RO care India contacted me for service of my Hindustan Unilever RO Pureit filter and gave task to one technician Mahendra Prasad- with phone Nos.9311587735 & 9876339133.
This man 4 months back carried out service after one day on repeated calls. My RO is one year old. At that time he said next time sediments filter , Membrane system etc will have to be changed. I asked prices of those, which were quite high. I told him I will purchase them online. He said ok. I purchased those parts online. RO care India again called me one week back for providing service. I told them ok. They again allotted the job to Mahendra Prasad. Since parts were purchased online & not from him he kept fixing date & time for service many times but he never turned up for service. This notorious character will not reply to phone calls after fixing date & non appearance.
Narendra 7219745807

3 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Fraud company

Fraud company, cheating customer, they have got a fraud setup, they just keep rotating and forwarding calls to frustrate customer so that they discontinue following.
Their setup is
Area manager upper
Area manager under
I wonder how so far this setup exists
Their local technician setup is also fraudulent

2 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Worst service ever !

Worst service ever !! We regret taking AMC ..lots of delays and Engineers never came on appointment time.
We have to keep calling, calling callingggggggg

2 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Useless service bad for country

Useless service bad for country, stupid fraud they charged 9600 for AMC and got receipt only for 5800 after complaining the company chief also not lifting my calls his name Pyush 7303888099. Useless company there is no bad words to comments about such comapany

21 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

THIS A FRAUD COMPANY DONT EVER PLACE A…

THIS A FRAUD COMPANY DONT EVER PLACE A SERVICE REQUEST OR EVER TRUST THIS FRAUDULENT COMPANY I PAID 9600 FOR 3 YEARS AMC AND NO TECHNICIAN CAME AND NOT EVEN ONE SERVICE DONE IF I CALL THE CUSTOMER CARE THEY TELL ILL SEND A TECHNICIAN AND IVE CALLED THE COMPANY AND WAITED FOR 4 MONTHS AND NO ACTION HAS BEEN TAKEN AND THEY SAID ILL GET A BILL ONLINE AND HAVENT RECIVED IT YET DONT EVER TRUST OR CALL THIS COMPANY FOR SERVICE IF YOU BELIVE IN THEM AND INVEST YOUR MONEY GOES DOWN THE DRAIN

19 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Please don't consult RO care india

Please don't consult RO care india, they are worst. They sent a technician to rectify fault in Livpure ro at my hometown in Faridabad. Problem is as usual within 2 days. After repeated complaints for 10 days, he told us to change entire filters. The technician does not know anything he is simply selling his filters by changing all filters, he does not have TDS meater also. RO care india representative always is no response on this issue.

16 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Dust

Order booked for change of filters....due to technician incapability during change of filters, uv assembly was damaged....he just cut the water flow thru uv assembly and given direct line to filters...complained online number yesterday, but today online number was not lifting my phone....poor and worst customer service

22 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Worest service received from RO Care…

Worest service received from RO Care India. They damaged my Pureit purifier and asked me additional money to repair the damaged part, also the parts which they replace are not genuine.

Please don't go for it. Pureit service is far better than this, atleast they are responsive and responsible and uses genuine parts.

As per my observation service and parts cost of RO care india is not lesser than the pureit, then no pointing of choosing this.

9 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Product is good but if any problem…

Product is good but if any problem raise between warranty period , customer service center and mechanic are not giving positively response another thing at the time of installation no any paper eg warranty card and user manual provided by company

31 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This company is involved in fraudulent…

This company is involved in fraudulent activities, the technicians who come from this are very abusive and vicious. Absolutely third grad service providers. It has to be said with great sadness that calling fir service to them is like hitting an ax on own feet.

7 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

fraud Ro Care india

RO care India is not providing genuine service the part which they use was fake, i have suffered a lot whenever you will call and book the service they will say we will send the technician but he will not appear at all.

they will force you to change the motor of the RO and they will take the original part and put the fake part instead of the original.
never get in the trap of RO care India.

they will put the cartridge of Rs 400 and charge you 3800 for that which is not at all genuine. worst service and worst people. be aware of them.

31 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Pathetic service

Pathetic service, I request not to register under RO Care..They only collect AMC amount 8 k annually and they will not respond after. We have taken and trying to connect them from last 1 month but they are not at all responding properly. ASM Sumith has assigned for our complaint and he so negligible, From past 8 days we are calling him and everyday he tells the different story. I have never seen such cheaters. I request please don't go with RO Care..
Pin code : 560064

9 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad

Very bad. That don't have courtesy to attend vto the customer who have taken AMC. This type of service provider should be banned from operation. Taking money and cheating.

Any senior executive reading this. Pl take action of your ground staff.

24 de maio de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

They are cheaters

They are cheaters, they came to repair my kent water purifier, they were forcing me to change all filters inside, I denied that as I had changed all filters just few months back..
Still they changed one filter for Rs. 450 and changed smps and charged me Rs. 1250 for smps and Rs. 300 service charges.. after they left when I checked the cost of smps on kent site, same smps is available for Rs. 935 (mrp).. they took Rs. 300+ extra on one part. they are frauds, dont call them to repair anything.. they are good for nothing.

3 de abril de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This company is only meant to make…

This company is only meant to make money cheating people..... Don't ever take an AMC here..... They never turn up once they get d money. Cheaters. They keep replying technicians will call tomorrow, but u will keep waiting but they will never turn up..... I hv experienced dis for a whole one year..... Not even once they hv reverted...... Worst company ever..... I wud hv given -30 as review if it wud b there in d option..... DON'T EVER INVEST UR MONEY ON THESE FRAUDS.....

5 de fevereiro de 2020
Opinião espontânea

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