Root Cause Clinical Opiniões 

136
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

I had my consultation with Will and he was brilliant. He provided so much information about my scalp and potential causes. Throughout the consultation he took the time to ask questions to ensure he ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Consultation was very thorough and informative. I felt at ease speaking with Will. He sent me a in depth report the next day which explained my condition and also the next steps which were discussed d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dealing with hair and scalp concerns can be incredibly stressful and I spent months worrying about what I should do However, I finally decided to book an appointment with a Trichologist and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently attended the root cause clinic as my 4 year old daughter is suffering from alopecia areata. Will was very knowledgeable and helpful. As a mum it has been a very anxious time but Will put m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Consultor de saúde pública

Escrito pela empresa

We offer you a professional and clinical diagnosis for hair loss and scalp health anxieties. We offer global video consultations in the comfort of your own home or in-person consultations in one of our clinics across the UK. Our diagnostic approach leads to a more effective prognosis and outcome for our clients. You can expect person-centred consultations delivered in a safe and supportive space. Be assured that you will access a professional standard from a trusted brand. Don’t rely on Dr Google, let us help you in your health journey.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(136)

66 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Positive experience

My appointment with Will was very positive. He was very kind and professional and I felt confident that he was knowledgeable and wanted to help me.Will suggested a treatment and I have been following the instructions. I think there is some improvement and I am feeling more positive. I am keen to see Will again and know if my optimism is correct.

10 de novembro de 2025
Opinião espontânea
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Resposta da Root Cause Clinical

Thank you for taking the time to offer feedback and we are pleased you are feeling more positive

Classificada 5 em 5 estrelas

Significant Improvement

Will totally puts you at ease. I have been consulting with Will for over 6 month for hair thinning. I can see a significant improvement with my hair.
Would highly recommend.

11 de fevereiro de 2026
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Resposta da Root Cause Clinical

Thank you for taking the time to offer your feedback we are pleased you are receiving a positive response

Classificada 5 em 5 estrelas

Extremely informative

Extremely informative, very good advice and a nice guy as well , highly recommend a visit if you need help 😁

15 de fevereiro de 2026
Opinião espontânea
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Resposta da Root Cause Clinical

Thank you for taking the time to offer your feedback

Classificada 5 em 5 estrelas

Excellent Experience

My initial appointment with Wil regarding my Alopecia areata was excellent. He immediately put me at ease, demonstrated extensive knowledge, and explained everything clearly. After an examination, he provided a treatment plan for me to follow. I would highly recommend him.

5 de fevereiro de 2026
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Resposta da Root Cause Clinical

Thank you for your feedback and recommendation we really appreciate your kind words

Classificada 5 em 5 estrelas

Diagnosis and treatment

Mr Fleeson discussed my problem and gave me a clear diagnosis and treatment plan. He was coureous and professional throughout.

30 de janeiro de 2026
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Resposta da Root Cause Clinical

Thank you so much for sharing your experience we are so delighted your consultation went well

Classificada 5 em 5 estrelas

Professional and compassionate experience

Professional, caring and compassionate experience with Wil. On arrival to the clinic there was a warm and friendly greeting from the reception staff and again from Wil who listened carefully and discussed the diagnosis with clear explanations. I did not feel rushed and felt that I was being listened to and reassured that together we had a plan. I am so glad that I made the appointment and that I am able to take back some control. I wouldn't hesitate in recommending Wil to anyone struggling with hair issues.

23 de janeiro de 2026
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Resposta da Root Cause Clinical

Thank you so much for sharing your experience of your consultation. We are delighted you felt you were listened to

Classificada 5 em 5 estrelas

Excellent and professional service

Will was excellent at my appointment being extremely knowledge and explaining everything in a way I could understand. I left feeling reassured and with practical steps to improve my hair health

7 de janeiro de 2026
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Resposta da Root Cause Clinical

Thank you for taking the time to provide feedback it is greatly appreciated

Classificada 5 em 5 estrelas

Top notch service

I had a consultation with Will Fleeson that was very informative and helpful. I had been diagnosed with LPP during a trip abroad and was very anxious about how the condition might progress.

During the hour long consultation Will listened attentively to my concerns and not only fully answered all my questions but took the time to explain clearly what LPP is and the effects it has.

Hair loss is a very distressing issue, especially for women but at the end of the appointment I felt reassured because I understood my condition better and most of all because I had been treated in a very humane and kind way.

Will seemed very knowledgeable and I also appreciated the up to date equipment that enabled him to examine my scalp fully with a magnifier and project the image on a screen so I could see it.

Finally, I liked very much that Will didn’t seem to be trying to promote unnecessarily expensive products. When I asked him to recommend scalp washes and other treatments he suggested practical middle of the range options that he said would meet my needs just as effectively as the more expensive ones.

I will be going back to see Will for follow up appointments to monitor the evolution of my condition and I would warmly recommend him to anyone else experiencing hair loss and looking for information, advice, support and treatment.

16 de dezembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for your detailed feedback, incredibly helpful and insightful. We are delighted that you felt you were listened to and given the right information to make the right choices for you. We are very privileged to be supporting you on your hair health journey.

Classificada 5 em 5 estrelas

Helpful

Wil is both professional and approachable -my appointments with him have been positive and helpful. I would recommend Root Cause Clinical to those with anxieties about hair loss

12 de dezembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback. We really appreciate it.

Classificada 5 em 5 estrelas

I attended an appointment with the…

I attended an appointment with the lovely Will last Friday..I was nervous and got news that made me feel a bit sad.. however the service provided was first class.. so informative but mostly so kind and respectful..there was no hard sell on treatments or wonder products which I found refreshing and was relieved.. I am so happy I went and an so looking forward to my follow up appointment.. all in all an amazing service ❤️

12 de dezembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking the time to share your feedback, and bravely describe your hair journey. We are glad you found the service kind and respectful.

Classificada 5 em 5 estrelas

Wil explained everything in detail what…

Wil explained everything in detail what was going on with my scalp and showed me the hair follicles under microscopic via iPad, gave me specific treatment to follow which wasn’t full of harsh chemicals or too expensive.

10 de dezembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for your feedback it is greatly appreciated.

Classificada 5 em 5 estrelas

Great service, advice and support

Great service with comprehensive assessment, advice and support, carefully explained the cause of thinning hair and treatment options, many thanks, highly recommend

2 de dezembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking the time to provide us with your feedback it is greatly appreciated

Classificada 5 em 5 estrelas

Exceptional knowledge and compassion

My 9-year old daughter has been suffering hair loss since summer woth no apparent cause (GP, bloods etc). We booked an appointment with Wil who, first of all, was amazing with our daughter (addressing her directly, involving her in all conversations), secondly the breadth and depth of knowledge was fantastic. Further, we were emailed a full breakdown of the meeting the very next day. We left reassured and with a plan to move forward with. Highly recommended, and hugely grateful.
PS. The welcome we had when we arrived at reception was also superb - could not have been nicer!

4 de dezembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for taking the time to offer this feedback. We are delighted that your daughter found the experience comfortable and was able to understand the hair challenges and what options were available. Thank you for trusting us with your health concerns.

Classificada 5 em 5 estrelas

Hair Thinning

Having experienced hair thinning and tried various methods to improve my hair, I decided I should consult the experts. The appointment and process prior to the in person consultation was easy to follow. Will performed a very thorough consultation and thankfully, had some solutions for me. Thank you Will x

27 de novembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback. We are delighted you received a helpful consultation.

Classificada 5 em 5 estrelas

Great companie

I had an appointment with will flesson at root cause clinic I was very nervous at first thinking nothing could be done about my hair but will put me at ease explained everything in great detail and gave me hope recommended which treatment to get prescribed of my doctor I would highly recommend this companie

21 de novembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your experience with us. We are delighted you felt at ease and received the care you needed for your hair health concern.

Classificada 5 em 5 estrelas

Worth The Money

My appointment with Wil Fleeson was so reassuring and informative. I was nervous and quite stressed beforehand but felt very relieved afterwards. Seeing a tricologist is expensive but it was definitely worth the money. Mr Fleeson was extremely thorough and professional and the report I received after my appointment gave me all the information I needed. Thank you.

3 de novembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking the time to review our services, we are grateful for your feedback and knowing you have benefited from a professional consultation.

Classificada 5 em 5 estrelas

Positive experience

Lisa at Root Cause was amazing! She made me feel relaxed and listened to. I wasn't sure what to expect from my consultation but I left feeling positive and hopeful that I now have some answers for my hair loss and a plan of how to tackle it. Thank you so much!

27 de outubro de 2025
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Resposta da Root Cause Clinical

Thank you so much for your feedback on our service. We are especially pleased to hear you left feeling positive after a relaxed consultation.

Classificada 5 em 5 estrelas

Aileen

I had an appointment with Wil. I've suffered hair loss for many years without any real explanation from GPs or dermatologists. Doctors didn't care really, but the issue was seriously undermining my self-confidence and causing a lot of anxiety. I'd given up hope and was convinced medication I'd been given for an underlying condition had finally caused permanent damage. I was wrong. Wil was thorough in his examination, was kind, approachable and understanding in attitude, and clearly explained what was happening. I felt very much at ease and in good professional hands. I now have a treatment plan and hope is back(!). Highly recommended.

27 de outubro de 2025
Opinião espontânea
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Resposta da Root Cause Clinical

Thank you for sharing your experience with our services, and we look forward to hearing how your treatment plan is doing

Classificada 5 em 5 estrelas

Brilliant experience overall

I had an appointment with Wil. I’d made the appointment following some hair thinning. I was immediately at ease with how friendly and approachable Wil was from the initial welcome.

He went over my answers to the pre-appointment survey, asked some follow ups and explained clearly everything he was looking at and why. No overwhelming jargon, while not being condescending. After my scalp was checked (a new experience, I didn’t think I’d ever see my scalp hugely magnified!) he gave me an explanation and some suggestions to help regrow my hair faster should I be wanting to take that option.

There were no hard sells or pressure to take a certain treatment route. I couldn’t recommend him or RootCause more. I’ll recommend them to anyone who asks or to anyone who is considering seeing a specialist.

13 de outubro de 2025
Opinião espontânea
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Resposta da Root Cause Clinical

Thank you so much for your feedback, we are delighted you felt at ease and the approach helped you understand your scalp condition.

Classificada 5 em 5 estrelas

Rapid hair loss and thinning

After losing hair rapidly and being distressed about this I booked an appointment with Wil, I was so glad I did as recently having had breast cancer assumed hair loss was to do with hormone tablet I was on when in fact blood tests showed deficiency in vitamins, left the appointment feeling happy with information and help provided by Wil that if I deal with the vitamin deficiency then hair loss should be temporary and will grow back….Thankyou

9 de outubro de 2025
Opinião espontânea
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Resposta da Root Cause Clinical

Thank you for sharing your experience with our service and how it helped you understand what was happening to your hair, particularly after such a difficult time health wise. We look forward to hearing how your hair journey progresses

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