Root Cause Clinical Opiniões 

136
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

I had my consultation with Will and he was brilliant. He provided so much information about my scalp and potential causes. Throughout the consultation he took the time to ask questions to ensure he ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Consultation was very thorough and informative. I felt at ease speaking with Will. He sent me a in depth report the next day which explained my condition and also the next steps which were discussed d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dealing with hair and scalp concerns can be incredibly stressful and I spent months worrying about what I should do However, I finally decided to book an appointment with a Trichologist and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently attended the root cause clinic as my 4 year old daughter is suffering from alopecia areata. Will was very knowledgeable and helpful. As a mum it has been a very anxious time but Will put m... Ver mais

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Informações sobre a empresa

  1. Consultor de saúde pública

Escrito pela empresa

We offer you a professional and clinical diagnosis for hair loss and scalp health anxieties. We offer global video consultations in the comfort of your own home or in-person consultations in one of our clinics across the UK. Our diagnostic approach leads to a more effective prognosis and outcome for our clients. You can expect person-centred consultations delivered in a safe and supportive space. Be assured that you will access a professional standard from a trusted brand. Don’t rely on Dr Google, let us help you in your health journey.


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4,9

Excelente

TrustScore: 5 em 5

136 opiniões

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4,9

Todas as opiniões

(136)

66 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Consultation with Wil

I visited Root Cause, Glasgow on 9 October 2025 and saw Wil. Before my visit I completed a Pre Consultation Survey and uploaded photos of the problem areas on my scalp.  Wil also wanted to see my Blood Test results too which were also forwarded on before my visit.  
Wil really cared and explained everything to me in a way I understood.  I have come away with a treatment plan and will return for a visit in 12 weeks time to see how things are progressing.  
Would highly recommend Wil to anyone suffering hair loss.

9 de outubro de 2025
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Resposta da Root Cause Clinical

Thank you so much for providing us with your feedback. Our preparation protocols are really important so our trichologists can focus their time during the consultation discussing your likely diagnosis and treatment pathway

Classificada 5 em 5 estrelas

I had an incredible experience at Root…

I had an incredible experience at Root Cause! Wil, was absolutely brilliant — incredibly thorough yet explained everything so clearly that I was able to understand every step of the process with ease. It was such a relief to finally feel informed and confident about what’s going on with my hair and scalp.
A big thank you as well to Vicky, the co-founder, who made the whole process smooth, friendly, and efficient from start to finish. The attention to detail and genuine care from both of them really stood out.
Overall, I couldn’t have asked for a better experience — I finally feel like I’m getting to the root cause of my issue (pun intended!). Highly recommend to anyone looking for expert, compassionate, and professional care.

8 de outubro de 2025
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Resposta da Root Cause Clinical

Thank you for sharing your experience with Root Cause Clinical. We are delighted you received information on your hair and scalp, and as you say getting 'to the root cause'.

Classificada 5 em 5 estrelas

Consultation with Wil following acute and severe hair loss

I attended the clinic to see Wil on 1st Oct, after an acute onset of severe hair shedding, which was extremely distressing.
I was met with warmth and kindness which put me at ease. Wil was very thorough and I felt confident that the assessment was much more holistic that I had previously experienced.

Wil explained everything as he progressed through the consultation and arrived at a diagnosis and treatment plan. He provided me with confidence in his expertise and some hope for a positive outcome.

I received the report from Wil very promptly, and I will follow the treatment plan suggested for 12 weeks. I will attend a follow up consultation with Wil to assess the situation.

Based on my experience at the clinic, I would highly recommend making an appointment to see Wil with any scalp or hair concerns. A very positive experience - Thank you.

1 de outubro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your experience with our Root Cause trichologist. It is greatly appreciated.

Classificada 5 em 5 estrelas

very didatic and attentive professional

Mr Wil Fleeson was very didatic explaining my health issues that were causing my hair loss and proposing a path of treatment. His report is very informative and the treatment plan is affordable and easy to follow.

29 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback on your consultation. We are delighted you felt informed and had an appropriate treatment plan that accommodated your needs.

Classificada 5 em 5 estrelas

Very positive experience

I visited Will a week ago with concerns about chronic hair thinning. I had already submitted a pre clearance consultation questionnaire and I was impressed with his empathy, real listening to my concerns and professionalism. He gave me real hope that something effective could be done. I have now ordered Minoxidil through Will’s clinic and will be returning in 6 months for a review. The written report was sent to me quickly (though Will had already given me a verbal assessment at my appointment) and was genuinely informative.
The impact of my hair problems on my confidence has been considerable over the years and I now have a sense of hope that something can be done. Highly recommend

23 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for taking the time to offer feedback on your recent visit. We are delighted you had an empathetic service and a comprehensive report. We understand the impact of hair health concerns and want to offer the best client-led service possible.

Classificada 5 em 5 estrelas

Six month review

I visited Wil today for a six month consultation after my initial visit in March 2025.
I visited in March as I’d noticed that my hair seemed to be thinning and was anxious to see what could be done.
Wil explained that my hair was growing back in much thinner strands and this explained the loss of volume.
He explained that a solution containing Minoxidil with oestrogen would help with growth and that we should see the difference in six months to a year.
At today’s visit Wil was able to check my hair density and inspect the hair follicles and after six months there is considerable more hair growth and the hair follicles are much thicker - absolutely ecstatic!
I will continue with the solution and will be back to see Wil in another six months.

29 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback and the impact of the treatment after six months. We are delighted you are being supported in your hair health.

Classificada 5 em 5 estrelas

I attended recently due to hair shedding

I attended recently due to hair shedding. Felt vey welcome, and Dr Fleeson was friendly and concerned, explaining things in a way I could understand. Was quick to follow up with his report and recommendations. highly recommended.

24 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for providing this feedback, we are delighted you felt welcomed and given knowledge that helped you

Classificada 5 em 5 estrelas

Excellent Service - Worth Every Penny!!!

Excellent, I attended the consultation with my mother in law who has been suffering with hair loss for some time. Dr Will was able to provide reassurance to my mother in law and actions she can take to help with her hair. Dr Will knows his stuff and offers a calm and non-judgemental space. My MIL is so happy and optimistic for the future.

19 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you for providing us with such helpful feedback about the reassurance your mother-in-law was given

Classificada 5 em 5 estrelas

I attended RootCause Clinic on the 11th…

I attended RootCause Clinic on the 11th September for advice about my worsening hair loss.Wil put me at ease straightaway,he was very welcoming and I felt relaxed. I was glad to get answers, reassurance and a treatment plan for my hair loss and hair thinning. I should have visited a lot sooner! There is so much information online but it's best to see an expert! Thanks also to the Rainbow Room staff (where the clinic is) for being so friendly and helpful.

11 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking time to offer feedback. We are glad you felt welcomed and relaxed, and given answers, reassurance and a treatment plan

Classificada 5 em 5 estrelas

Consultation with Wil

I had a consultation with Wil last week. I would give more stars if I could. He was fantastic from start to finish. So knowledgeable and helpful. Put me at ease right from the start .Went over my history. Guided me through the blood results and products I’m using.He also advised me on the genetic test which is available without and pressure to go ahead with it. Profession and courteous.consultation did not feel rushed.
Report was sent to me in less than 48 hours. After booking consultation I tried to book bloods with the company that they use and had an issue getting booked. Victoria was right on it getting it resolved when I contacted her. To anyone having hair loss issues I would say do not continue struggling with it. Go ahead and get booked up for great professional advice. Would also like to give a shout out to the girls from the Rainbow Room where the RCC consultation was. They welcomed me and were extremely polite and helpful. I’m looking forward to getting the results of the genetic testing.

10 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking the time to offer feedback. We are glad your detailed consultation and genetic follow up offered you knowledge and a helpful treatment plan. We are delighted you are getting the right support

Classificada 5 em 5 estrelas

Thanks to Root Cause Clinical, Glasgow…

Attended Root Cause Clinical in Glasgow this week after experiencing hair growth problems for the first time in my life. This follows a period of ill health.

Will put me at my ease immediately and could not have been more supportive and knowledgeable.
Fortunately he was able to diagnose the problem as well as to reassure me.

I found the session very encouraging and I shall be strictly following the recommended regime in order to bring back good health to my tresses.

10 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you for your feedback, we are delighted you felt supported and given knowledge. We are glad you were reassured and encouraged

Classificada 5 em 5 estrelas

Thankful

After waiting far to long before making an appointment to discuss my hair shedding ,I eventually met with Will in the Glasgow clinic. I had spent months worrying and purchasing numerous products which the Internet told me would solve all my problems!!!
Will diagnosed Telogen Effluvium and gave me advice on what was happening and how to manage it . He did not try to sell me any products. Everything was to be on my terms.
Today was my second visit and my hair growth although slow, (which is perfectly normal), has shown that the hair density has improved a lot(before and after pictures) and should continue to do so over the coming months.
Losing hair is a very emotional and stressful journey and most GPs or hairdressers are not trained in this subject so cannot help. So you feel at a loss on how to go forward.
I wish I had gone to the Trichologist much sooner for effective advice given in a knowledgeable,kind and friendly manner. Thank you Will.
Carol

12 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking the time to offer feedback on your consultations. We are delighted your follow-up consultation evidenced hair health improvement.

Classificada 5 em 5 estrelas

I visited the clinic on Friday

I visited the clinic on Friday, due to rapid hair loss, scalp inflammation and irritation after a hair colour appointment in July the last 2 months have been traumatic!
Wil was so kind & and knowledgeable giving me his diagnosis and explained everything including my blood results obtained from my GP.
I just wish I had went to Wil sooner, he is a true professional!
I will be getting my bloods done again in Nov , but privately this time not at GP’s although sympathetic he not really interested in my hair/scalp health !
I will book follow up appointments with Wil and wouldn’t hesitate to recommend to anyone finding themselves in the emotional rollercoaster that is hairloss.

5 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you for taking time to offer feedback after having such a traumatic time, we are delighted you were given a likely diagnosis and explanation for your hair concerns

Classificada 5 em 5 estrelas

I visited the clinic with my 17 yr old…

I visited the clinic with my 17 yr old daughter who has been experiencing hair loss and scalp issues. Will discussed her medical reports, day to day hair management and helped us to understand what is happening. He provided clear direction of travel, gave us a list of things we need to do. Only one week passed and we already see an improvement! Going back in 12 weeks for another consultation. I would recommend Will to anyone who is struggling with scalp and hair issues.

3 de setembro de 2025
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback of your daughter's recent consultation. It is so encouraging that there has been some immediate improvement.

Classificada 5 em 5 estrelas

I attended Root Cause with my 18yr old…

I attended Root Cause with my 18yr old son as I had concerns, with son experiencing excessive hair and shedding over 6 - 12 months resulting in son's hair becoming much thinner. Will instantly put my son's fears and mind to rest, with his extensive knowledge and re-assurance throughout in depth consultation. My son felt totally at ease discussing his medical history and concerns. Will provided excellent advice, possible causes, and treatment options available to help. I wish I had taken my son to visit clinic months ago, as recent visit from GP just dismissed concern "its just he start of Male Pattern baldness, happens to most males, you just need to accept it".
Can't thank Will enough.

22 de agosto de 2025
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Resposta da Root Cause Clinical

Thank you so much for taking the time to provide feedback and details of your recent consultation. We have trichologists who have Disclosure, and most younger clients do bring their parents as support. We are delighted both parents and clients feel the benefit of the care and approach we take.

Classificada 5 em 5 estrelas

Had a really positive experience with Wil

Had a really positive experience with Wil who was able to provide detailed advice in a considerate and clear way. He noted my mental health issues per the pre consultation form and tailored his approach to ensure that he delivered the information in a way that would not make me anxious. Really respect & appreciate that he did that.

29 de agosto de 2025
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Resposta da Root Cause Clinical

Thank you for sharing your experience of Root Cause Clinical, and we are delighted you received a holistic approach to your overall wellbeing.

Classificada 5 em 5 estrelas

I visited Will’s clinic on 27/8/25

I visited Will’s clinic on 27/8/25. Will put me at ease explaining the process of the examination of my hair and scalp. Will was very knowledgeable and explained the condition of my hair/ scalp and I was so reassured that I left the clinic feeling positive and hopeful and I am really looking forward to my hair growth. I have spoken to few people about my experience and I certainly will recommend Will to anyone who might be experiencing the same problem/anxiety about their hair. Thank you and keep up good work!! You make a difference.

27 de agosto de 2025
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Resposta da Root Cause Clinical

Thank you so much for taking the time to offer your feedback. We are delighted you were put at ease, and had sufficient knowledge. Thank you for recommending us to other people, we greatly appreciate it!

Classificada 5 em 5 estrelas

Professional and reassuring

A professional, friendly and informative experience during which Wil took time to fully explain what are most likely to be the causal factors of my hair loss..
I left my appointment with a much better understanding of the 'why' and some hope that the proposed 6- 12 month pathway we discussed may be a way to improve the thickness of hair in the thinning problem areas.

27 de agosto de 2025
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Resposta da Root Cause Clinical

Thank you for sharing your consultation experience with Root Cause Clinical. We are so delighted you felt you were able to understand your hair health condition and was able to receive a treatment pathway. We look forward to hearing how you get on!

Classificada 5 em 5 estrelas

Will was incredibly kind and…

Will was incredibly kind and understanding while I explained my concerns re hair loss. He was thorough and made sure I understood the possible causes and treatments and really put my mind at ease. Would highly recommend to anyone experiencing hair loss!

14 de agosto de 2025
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Resposta da Root Cause Clinical

Thank you so much for your helpful feedback relating to your hair concerns. We are glad you had a detailed consultation and thank you for your endorsement!

Classificada 5 em 5 estrelas

The Trichology experience.

I felt very much at ease discussing my hair thinning which I have had for many years. The experience was very informative and I was very interested in the numerous things in diet, lifestyle and certain products that can make a difference to the hair and scalp. I was very impressed with the consultation and will be doing my utmost to achieve a good result in improving the condition of my hair. I appreciate that this will take time but I will listen to the advice that has been given.

19 de agosto de 2025
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Resposta da Root Cause Clinical

Thank you for taking the time to provide feedback to your consultation after years of concern. We are glad you received information relating to diet, lifestyle and hair products. We look forward to hearing how you manage the recommendations.

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