Sunderland AFC Online Store Opiniões 

good service

Ordered the new kit on a Friday morning (launch day) and it arrived the following morning on the standard delivery option - very pleased with products and delivery service.

Received order before the expected delivery date and product is beautiful

Great service, fantastic products and fast delivery. Simply the best club in the world.

Returns process for international orders was complicated and support could not answer my questions as they were not knowledgeable enough on the matter.

Fast delivery in Europe!
Easy TnT.
No extra costs at the border..
Nice kit worn at the "Nijmeegse 4-day walk of the world"

I’m extremely disappointed with the service I’ve received. I waited a full week beyond my original delivery date only to be told my order had been lost in transit. After explaining that the items were needed for an upcoming holiday, I was assured that a replacement would be processed “as a matter of urgency.”

However, the new confirmation email now states an expected delivery date of 21st August — which is not only far from urgent, but also means I will miss the order entirely due to being away. I fail to see how processing a replacement 21 days after the original order reflects any sense of urgency.

To add to this, I’ve received multiple emails asking me to review an order that never arrived, which has only made the experience more frustrating.

Prefer 3 full children strips. Pair of socks missing. Emailed but no reply

Need the tickets quicker

Fantastic service. Shirt was with me when they said it would be 👍👍

Ordering is easy and delivery was quick…but…I need to return the item and it is proving very difficult. I found the returns portal difficult to find, it then asked me for info that was on my email, which I’ve deleted ie order number. There are 2 numbers on the package, but it won’t accept them. Tried ringing the 24hour help, only to find it’s a robot, and it asked me for the same number. I’m having a rest before I try again…it is extremely frustrating, and you should make it a lot easier!!!!!!

Tyler was very polite and helpful

Easy to use site. Constantly informed about shipping and delivery of top. Swift delivery, was delivered before expected date

I bought a few t6hings in the store las

Great experience. Everything went as planned. Very happy with items and service.

Easy to buy and delivery was spot on. Good product too. My dad loved it

Was very quick & easy to navigate when ordering service great & delivery spot on when the date given

Ordering was easy except getting for a name printed /personalised.

Ordered the new strip over a week ago and not received it. The Royal Mail tracking doesn’t work and I’m afraid this lost!