Only positives to say about the staff and the process - first time using this type of service and shout outs for Gavin and Tash who mainly dealt with me and my daughter who was in between leaving dorm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Only positives to say about the staff and the process - first time using this type of service and shout outs for Gavin and Tash who mainly dealt with me and my daughter who was in between leaving dorm... Ver mais
A empresa respondeu
Absolutely fantastic experience! Straight forward, no nonsense, & excellent customer service, particularly from Tasha & Paul. Our unit hadn't been locked properly, & the team were quick to notic... Ver mais
A empresa respondeu
Simple to research online and make initial booking. Followed up by phone call the following morning to confirm. Good options for students from a pallet up to rooms of different sizes. Price include... Ver mais
A empresa respondeu
To Tash, Stephen, Gavin and Paul. I cannot thank all of you enough for helping me when I needed it, you’ve all been welcoming, cheerful and so helpful - I really appreciate everything and it’s been m... Ver mais
A empresa respondeu
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Escrito pela empresa

Forth Street, NE1 3PG, Newcastle upon Tyne, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Only positives to say about the staff and the process - first time using this type of service and shout outs for Gavin and Tash who mainly dealt with me and my daughter who was in between leaving dorms and into a new property. From a reminder phone call on a Sunday that they would be closing in 45 mins to staying late to accommodate us, the service is pretty exceptional and almost unusually good these days. Their friendly manner and answering my inane questions were welcome - would definitely recommend Safe Storage and this branch in particular.

Resposta da Safestore - Newcastle Central

Resposta da Safestore - Newcastle Central
To Tash, Stephen, Gavin and Paul. I cannot thank all of you enough for helping me when I needed it, you’ve all been welcoming, cheerful and so helpful - I really appreciate everything and it’s been my pleasure getting to know you all. The whole experience has been first class! I cannot recommend enough!

Resposta da Safestore - Newcastle Central
Absolutely fantastic experience!
Straight forward, no nonsense, & excellent customer service, particularly from Tasha & Paul.
Our unit hadn't been locked properly, & the team were quick to notice, secure it for us, & gave us a courtesy call to inform us immediately.
Nice to still have staff you can speak to face to face, especially a happy bunch as they all seem to be at Newcastle!
Nice to see people happy in their jobs, & genuinely care!
Keep up the good work guys!
All a credit to Safe Store!

Resposta da Safestore - Newcastle Central
The team at Safestore were super helpful and the large troilleys made moving our two pallets of goods into the Store quick and easy to manage. Access was easy and the whole experience was first class. 10/10 will use a agian.

Resposta da Safestore - Newcastle Central
Excellent customer service when I stored house items for nearly three years recently. My belongings were stored safely and securely in excellent condition. When I vacated my storage unit recently all the items were in perfect condition. All staff were excellent in answering any of my queries, were always accommodating and helpful. Amazing service and definitely recommend using Safestore.

Resposta da Safestore - Newcastle Central
Booked summer storage at Safestore Newcastle Central, Paul and the team were incredibly kind and helpful. It’s really easy to organise storage on a well organised system, 100% recommend

Resposta da Safestore - Newcastle Central
Really recommend the facilities and the team who are super helpful. The location is easily accessible and has handy parking to drop off and collect. There are a good range of unit sizes and the units are clean, tidy and secure; everything you need!

Resposta da Safestore - Newcastle Central
Always responded on time.
Very helpful staff, great CS.

Resposta da Safestore - Newcastle Central
Had to make use of this storage after graduating from university and moving home. When a break-up happened in my relationship this company was helpful in preventing my ex access to the items I stored.

Resposta da Safestore - Newcastle Central
Very friendly and clear customer service.

Resposta da Safestore - Newcastle Central
Thank you for your help Danny. I wouldn't have found such a good deal online myself. You were very knowledgeable and extremely helpful.

Resposta da Safestore - Newcastle Central
Simple to research online and make initial booking. Followed up by phone call the following morning to confirm. Good options for students from a pallet up to rooms of different sizes. Price included insurance automatically, which should be covered by parents' home insurance, so check this as you probably won't need it. Also I asked for a pallet and was quoted for a room, so again double check your quote when it comes through. However easy to change. Polite and helpful staff.

Resposta da Safestore - Newcastle Central
The website is utterly useless and won't provide a quote no matter how many times I enter the data. Now looking elsewhere.

Resposta da Safestore - Newcastle Central
Excellent service, second year of using them for the storage of student belongings for my daughter. Thought I would use them again, it was quick and easy as they still has my details. Using Safestore takes the stress out of storing items at home. Brilliant would definitely recommend!!

Resposta da Safestore - Newcastle Central
Andrew was very helpful and pleasant to discuss my requirements for the booking of a unit. Thank you for your assistance, Andrew.

Resposta da Safestore - Newcastle Central

Resposta da Safestore - Newcastle Central
I'm not a fan of these rating sites, but Safestore ARE GOOD. They follow up quickly, and give excellent efficient service. Highly recommended.

Resposta da Safestore - Newcastle Central
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.