Boxes damaged on arrival. One was totally taped up. Very surprised it was sent out like this to be honest There was no inner cardboard inserts around any boxes which are usually present on original... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great deals, fantastic availability and very fast delivery. I ordered in the evening and got it the following morning. The damaged packaging is barely damaged at all. I keep coming back and spending a... Ver mais
I’ve never had any problems at all. They are great products at a lower price due to damage boxes . You don’t wear the box it’s the fragrance that you want . They are very quick on delivery, well packe... Ver mais
Montblanc Explorer Extreme Eau De Parfum 60ml Spray × 1 - - I've never bought this before, but I'm glad I did. It's a lingering aroma that's as pleasing to the senses towards the end of the day as it... Ver mais
Informações sobre a empresa
Escrito pela empresa
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Informações de contacto
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Reino Unido
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great value for the prices
Great value for the prices. I bought some with damaged boxes and there was very little wrong, just a squashed corner. Have bought 7 items and will definitely be buying more. Delivery was very fast too.
Good prices and good quality
Good prices for men and women’s perfumes and aftershaves
Brilliant price
Brilliant price. The only 'imperfection' was cellophane was slightly open, easily fixed with a pinch of tape! Brilliant. Very happy.
I actually didnt believe i would get…
I actually didnt believe i would get the real perfumes but you know what i am shocked and in love. Perfumes do come in damaged boxes but sooo what we need whats inside not the box. I cant wait to get more perfumes at a discounted price.
Easy to navigate website & speedy…
Easy to navigate website & speedy delivery. Great bargains as well.
Avoid this company
Avoid this company, sent out a visibly disgusting unusable child’s fragrance. I email them with clear images showing how disgusting it is with floating bits and liquid being extremely cloudy and they request I return it, having me print off an invoice? Not sure why.. pay for packaging to send back in, all for the sake of a £5 child’s fragrance. Keep the money you lot clearly need it.. they clearly don’t quality check their stuff prior to shipping. Going off a 3rd of their reviews it all seems to be a similar theme, please don’t put any money into these scumbags pockets.
EDIT:
The other fragrance which I’d ordered must also be out of date as well as it stinks of cat urine. Please don’t buy anything from these lot save yourselves the hassle.
Scammers
Scammers. They scammed me. They took the advance payment for my project before even testing the product. I didn’t like the product as the quality was so bad. They refused to refund the remaining payments and did not even respond to any emails, calls or texts.
You guys are scammers.
I liked that my order came swiftly how…
I liked that my order came swiftly how ever one bottle was broken and couple of them had their wrappers taken off, so I’m not sure if they were used or returned items.
I got an incomplete order ,reached out…
I got an incomplete order ,reached out severally and I haven't gotten response till today
Great service all round
Extremely Poor Customer Service
I bought 2 bottles of perfume, one was fine but the other one was broken. When I opened the box the lid was off the Jimmy Choo bottle. Tried to put lid on but it would not stay on and spray. Tried for a week to get a prepaid label to return faulty goods but still nothing. Several emails sent and 2 customer service replies asking for a video and pics which I sent. Resent pics as they said original pics were blurry (which was rubbish).Said I would contact ombudsman and lawyer, still no label. Would not buy from again. Very poor customer service. Still waiting for a return label and refund of £30.
What’s not to like same product fraction of price
Very good prices,quick delivery good choice of perfumes
This was an absolute bargain and…
This was an absolute bargain and arrived very quickly. No issues and id definitely use them again
THE WORST COMPANY IVE EVER ENCOUNTERED
THE WORST COMPANY IVE EVER ENCOUNTERED, you’ll lose your money and they won’t send you your perfumes or give a refund
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
