Boxes damaged on arrival. One was totally taped up. Very surprised it was sent out like this to be honest There was no inner cardboard inserts around any boxes which are usually present on original... Ver mais
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Leia as opiniões dos outros
Great deals, fantastic availability and very fast delivery. I ordered in the evening and got it the following morning. The damaged packaging is barely damaged at all. I keep coming back and spending a... Ver mais
I’ve never had any problems at all. They are great products at a lower price due to damage boxes . You don’t wear the box it’s the fragrance that you want . They are very quick on delivery, well packe... Ver mais
Montblanc Explorer Extreme Eau De Parfum 60ml Spray × 1 - - I've never bought this before, but I'm glad I did. It's a lingering aroma that's as pleasing to the senses towards the end of the day as it... Ver mais
Informações sobre a empresa
Escrito pela empresa
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Informações de contacto
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Reino Unido
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4,3
Excelente
377 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good seller items as described
Good company to buy from. Products as described delivered within 48 hours
1 de março de 2026
Excellent quality products
Excellent quality products, packaging overall good and much cheaper than purchasing from other online stores, will definitely use again
7 de janeiro de 2026
Rare & old stock scents at a snip.
Beckham Beyond had been discontinued some years ago, yet was best shower gel ever.
Scent Outlet carry old stock of some of our favourite smells of yesteryear. It's brilliant.
30 de janeiro de 2026
Very pleased with the fragrance I…
Very pleased with the fragrance I bought from here and was a great saving
Damage to the cellophane wrap but the box etc was in perfect condition
Will definitely buy from here again
30 de janeiro de 2026
lemon aftershave.very refreshing @ good…
lemon aftershave.very refreshing @ good price.
22 de janeiro de 2026
Initial order and pricing was good, terrible support when there was an issue
The initial order and pricing was good, unfortunately one item was faulty, not just a damaged box, the scent would not pump /spray.
Initially I was hopeful the service would be good, I contacted them, was asked for a video so they could understand, then was sent a return label.
Then the issue started - the item was received according to the tracking, I was not contacted, after a few days I messaged, and have been back and forth asked when the return was received, asked for my order number , asked for which item was returned, over and over again, then I get a feedback , I report this issue not resolved, I get a similar question, What's the order number, when was it returned, delaying tactics, never being told if I'm expecting a replacement or a refund, it is still ongoing when the return was received by them 4 weeks ago.
30 de dezembro de 2025
Opinião espontânea
Always Great Service
Always Great Service and Products, will always try this site first to see if they have what I want
22 de janeiro de 2026
Great prices
Easy to order, speedy delivery, fantastic prices, good range of products
27 de janeiro de 2026
Very pleased with all that I ordered…
Very pleased with all that I ordered great value for money
27 de janeiro de 2026
Would definitely recommend
Delivery exceptional. I was expecting items to be quite battered but one item was perfect and the other only slightly worn.
Brilliant way to sample different perfumes,at these prices.
26 de janeiro de 2026
Excellent choice of stock
Excellent choice of stock, great prices and fast delivery. Me. my wife and sone very happy.
18 de janeiro de 2026
Fine if you dont have any issues
Received the perfumes I ordered and happy with most. They weren't packaged very well and one bottle had come out of the packaging completely. The delivery company had attempted to put the bottle back in and tape up the cardboard packaging. The box for the perfume was damaged (which I expected) but the actual perfume was half empty. Contacted customer services who asked for photos, no response, sent photos again, no response. So, a bargain if you get a full bottle of perfume. Customer service very poor.
3 de janeiro de 2026
Great !!
Great choice of products, very sensible prices, easy browse to purchase.
Well packaged, fast delivery too !!
17 de janeiro de 2026
First order as a trial (to see how…
First order as a trial (to see how goods arrived for myself) and one of the items seemed faultless, wrapped in cellophane and no box damage. Maybe I was just lucky. Delivered promptly. Will order again in the future. Thank you.
8 de janeiro de 2026
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