Direct Bikes  Opiniões 

341
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I got the 125cc cobra and love every second riding it! Travelled over 10,000 miles on it. Its a wonderful stable and quality scooter and the acceleration is great!

Classificada 5 em 5 estrelas

5 stars. New moped delivered yesteday. Great price. Shout out to the delivery guy for helping me put it in my garage. Thanks everyone at direct bikes.

Classificada 5 em 5 estrelas

I was let down by a local scooter shop. They had in stock a good range of mopeds. After a couple of emails I ordered a python 125. The moped was delivered as promised in excellent condition. You could... Ver mais

Classificada 5 em 5 estrelas

Got a new 125cc scorpion scooter from here and absolutely love it. Kept me updated on delivery time. My scooter is came in mint condition and runs great. Thank you so much.

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4,7

Excelente

TrustScore: 4.5 em 5

341 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(341)

115 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I commute everyday and needed a…

I commute everyday and needed a scooter. Came across this site. My scooter came in two days. The distance it travels on a tank of petrol is impressive. Lasts me a whole week without filling up. Their customer service was patient and knowledgeable. Even after purchase they followed up to make sure I was happy. If you're considering buying a scooter this is the place to buy one.

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have a panther moped which I got from…

I have a panther moped which I got from them. It was my first moped and would so use them again. The moped was delivered on time, safely and exactly like the photos on their site. Been riding now each day for around 5 months. Very good moped, service and communication excellent.

2 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

So many people have trouble

ordered bike on next day delivery paid extra, the bike didn’t arrive contacted company only by email (no phone number).
Bike arrived following day (ordered Wednesday evening delivered on the Saturday)
t&c says 14 cooling off period with email I did this day scooter was delivered
Company email back refusing stating bike was made to order?
Few emails back and forth company told me to sell on eBay or gum tree?!
I gave no measurements or asked for anything detailed just ordered off website that stated in stock
I have lost £2k on this purchase company is awful do not buy

I have lost £2k as the scooter was too small and direct bikes wouldn’t provide an return address

As for delivery it should have arrived ed on Friday I took unpaid day off sat in all day waiting
I emailed at lunch time to a reply stating scooter would be delivered that day but then a lady from Daventry telephoned saying Monday would now be delivered however we was going away on the Sunday which is why I paid for next day delivery that turn up Saturday after complaining
The scooter is still in original packaging as it’s no use to me

20 de agosto de 2025
Opinião espontânea
logótipo da Direct Bikes

Resposta da Direct Bikes

Thank you for your review.

The statement that “so many people have trouble” is not accurate. We have supplied over 20,000 scooters to happy customers across the UK.

We do have a telephone number and address are clearly listed on the Contact page of our website, in addition to email support.

Regarding delivery, our records show we attempted to contact you to arrange delivery but did not receive a response at that time. As a result, the scooter was delivered on the next available delivery day. This was accepted by you. Orders placed on Wednesday evening are processed the following working day, in line with our stated delivery terms.

You have received the brand new scooter you ordered, as described on our website.

We do not accept that you have “lost £2,000,” as the vehicle supplied and retained by you is exactly what was purchased.

We take all customer feedback seriously and thank you again for your review.

Classificada 1 em 5 estrelas

Do not buy from Direct Bikes

I bought a Direct Bikes Venom in August and I admit that I read negative reviews but went ahead anyway. It has been sat in a garage for 3 weeks and they have done nothing to help me. If you are seeing this advert, do yourself a favour and go somewhere else. I’m going to Trading Standards now. Direct Bikes have refused to speak to me via email leaving websites like Trustpilot as my only outlet to get the truth out there. Don’t touch them!!

22 de fevereiro de 2026
Opinião espontânea
logótipo da Direct Bikes

Resposta da Direct Bikes

Thank you for your review.

The Direct Bikes Venom scooter is one of our best selling scooters. This scooter is very reliable.

I can see you have supplied no name on the review, we have requested your contact information from you. But to date you have failed to supply. See below screenshot:

https://www.dropbox.com/scl/fi/b8tta4h2s1oodoirc3k7r/Screenshot-2026-02-22-at-18.48.09.png?rlkey=s070xe0y9o7su7jy7kxqhlncp&st=hrqqqlhd&dl=0

If you are a genuine customer you would simply reply with your details via Trustpilot request so we can assist you.

The Trustpilot platform is only for genuine customers of ours.

Classificada 5 em 5 estrelas

I recently bought a ninja moped from…

I recently bought a ninja moped from direct bikes. The team have been amazing throughout the purchase - available by email and reply quickly to all questions.

The moped itself is fantastic - easy to use - great for me. Very satisfied with it.

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

New scooter is amazing

New scooter is amazing. They are on the ball Sorted out everything for me. Friendly and professional. Scooter came much quicker than expected. Nice one. Many thanks.

30 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

New moped day

New moped day. Got my fab panther moped delivered today. Staff have been excellent throughout. Very happy with purchase 😃

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic scooter

Fantastic scooter! Very fast delivery and easy to set up. My python 125 is perfect. Very good to find a nice company who actually care about their customers and supply an excellent service.

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ace scooter

Ace scooter. Delivered my moped with care. Very helpful customer services. Would definitely use again.

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, scooter was delivered up to me in Scotland. The venom scooter I have is fantastic. Really good value for money. Very reliable. Thank you everyone for such a good service and scooter

26 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great value for money

Great value for money. I bought the ninja 50cc and I couldn't be happier! The moped is outstanding. It's sturdy and quality is very good. The engine is quiet and packs a punch.

25 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ordering online was simple

Ordering online was simple, with clear information provided. Delivery was on time. The scooter rides well, with smooth acceleration and good control around corners. Very useful in getting around city traffic

19 de outubro de 2025
Opinião espontânea

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