Direct Bikes  Opiniões 

341
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

5 stars. New moped delivered yesteday. Great price. Shout out to the delivery guy for helping me put it in my garage. Thanks everyone at direct bikes.

Classificada 5 em 5 estrelas

I was let down by a local scooter shop. They had in stock a good range of mopeds. After a couple of emails I ordered a python 125. The moped was delivered as promised in excellent condition. You could... Ver mais

Classificada 5 em 5 estrelas

Got a new 125cc scorpion scooter from here and absolutely love it. Kept me updated on delivery time. My scooter is came in mint condition and runs great. Thank you so much.

Classificada 5 em 5 estrelas

I should have posted a review much sooner. The team at direct bikes are brilliant. I'm very happy with my moped. Big easy recommendation from me.

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4,7

Excelente

TrustScore: 4.5 em 5

341 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(341)

114 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Impressive moped

I stumbled on this site when looking to buy a 125cc moped. I am very impressed with the moped and service I received. After placing my order the moped arrived next day with no issues. Very helpful and knowledgeable staff. It's 5 out if 5 from me!

19 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

I'm a tad bit skeptical of these…

I'm a tad bit skeptical of these sellers. I sent them an email asking if the scooters come equipped with ABS. I get an email back and the first word (thanks) is spelt like it was rushed, something like (tahnks) is this anything to worry about? Are they legit? Am i overreacting? I'm not sure.

1 de setembro de 2024
Opinião espontânea
logótipo da Direct Bikes

Resposta da Direct Bikes

Thank you for your review on a spelling mistake.

We are so sorry to hear you have received a spelling mistake in an email.

I understand you were send a subsequent email confirming the correct spelling of 'Thank you'.

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery! Everything arrived in a large box with excellent packaging. The scooter is fantastic - I've been using it for a week now and I'm delighted with it!

19 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

125 Venom - Good Scooter

Bought a 125 Venom scooter last month in finance with klarna. Paying around £90 a month. It's a very good scooter, staff replied to emails fast. Delivery very quick, happy with everything.

21 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with shiny new moped

Excellent fast and pain-free experience with buying a moped for my wife. They went the extra mile to ensure delivery was on time. Moped arrived in pristine condition. Would recommend to anybody and would use personally again in the future. Thanks team.

21 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

I am 14 coming on 15 and wondering what requirements I'd need for a 50cc bike and direct bikes gave me all the information I needed to know to get permitted to ride a 50cc I will definitely come back to direct bikes once I have my CBT licence to buy a bike

20 de julho de 2024
Opinião espontânea
logótipo da Direct Bikes

Resposta da Direct Bikes

Hi, you will need to be 16 years old and take a CBT test. You will also need an L Plate on your scooter. If you have any further questions you can email us at support@scooter.co.uk

Classificada 5 em 5 estrelas

Great company

Great company, always ready to help.

They made buying my first scooter easy and painless. The man who delivered the scooter was a true gent.

5 star service. Cheers!

20 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Well bought a bike from these what can…

Well bought a bike from these what can I say the. Light was not working they replaced the hole unit no problem to them and vin cover missing they replaced straight away now the cover has come off that hides fluid got on to them sorted straight away can't fault you direct bikes keep up good work oh and my bike is amazing thanks would recommend these

17 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Recently got 2 python scooters and the…

Recently got 2 python scooters and the service was outstanding. They were really patient explaining everything, we had loads of questions, back and fourth making our mind up. I gotta say they were fantastic 👍. Quality of scooters are very good. I will defo go back if we need more.

13 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

After a lot of shopping around for a…

After a lot of shopping around for a reasonably priced moped and checking used market places I could not find a better deal. Delivered to me next day, we'll packaged. Very strong build and fast acceleration. Definitely great value for money.

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very nice moped

The communication from the company was brilliant with very fast delivery. Got viper moped in sale, was at a decent price and has good features. Runs well. I am very happy with it 5* 👌

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great scooter 👍

Speedy delivery, excellent customer care, amazing price and scooter is top notch. My son loves it. Thank you everyone for making his day.

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect for daily commute

The delivery of my venon 125 scooter was fast and packaged perfectly. The scooter is very easy to set up and instructions are pretty clear.
I've been using the scooter for last month and its fantastic.Recommended!

26 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY from this company.

DO NOT BUY from this company.

we bought a bike from them around in may,later got stolen tried emailing direct bikes requesting parts,they’ve completely ignored us and slate you when you say anything negative on trust pilot its a disgrace all a big scam!

update.

the only thing you’ve gone out of your way to do is ignore us all we want is the parts and you’ve failed to do so, how you can run a business like that i do not know, customer service is shocking and the way you speak to people when they have something to say about the organisational skills of your business is also poor

25 de junho de 2024
Opinião espontânea
logótipo da Direct Bikes

Resposta da Direct Bikes

We take customer service very seriously. Your statements are very much incorrect.

We have already spent considerable time explaining to you that we have not received any emails from you. You have been sent the below link that shows no email has ever been received from you, the suggestion otherwise is incorrect.

https://www.dropbox.com/scl/fi/vn41rxnbpuz99kkdoqxu7/noemail.jpg?rlkey=mjfah7eulramljx1ecvy15t70&st=6081tekr&dl=0

We suggest you speak to your internet service provider.

If we had received an email we would have indeed replied, it makes no sense we would ignore an email for parts, it is not in our interests to ignore as we have parts for sale and a section of our business is selling parts for all our scooters.

We have offered you the parts subsequently, but despite this, for reasons unknown to us, you have ignored this and continue to post up factually incorrect and malicious content using numerous usernames including ‘A Dodds’ and ‘Customer’. These actions alone show your true nature.

We do not understand your motive but clearly there is something not right going on here, there is no such ‘big scam’ taking place. We are a well-established scooter company with over 20,000 of our scooters on the UK roads. We have gone out of our way to try to assist you. If you did have a genuine complaint you would have taken up the parts help we have already offered to you, which you have not.

Classificada 5 em 5 estrelas

Absolutely amazing service throughout

Absolutely amazing service throughout, I was looking for a maxi scooter. Chose their 125 venom model and selectef Saturday delivery. no problem, turned up 10am. Arrived in perfect condition.

I can honestly say I am delighted with the scooter. It has everything I could ever want. Ride is fantastic and very fast. Bonus to have keyless start and alarm.

Would 100% recommend them.

20 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick & easy

Quick and easy. Scooter came fully assembled, just had to get out of box. Customer service is really good which is very unusual nowadays. Have been using for 4 months now, very pleased with it.

30 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Second scooter purchase

I have now bought my second scooter from them. Arrived next day in immaculate condition.

They are a jolly bunch, always happy to help with any questions I have. What I really like is that they stock all parts.

I rode my first 50cc scooter from them over 10,000 miles and only sold because I wanted a 125cc.

Look forward to many more miles on my new scooter. Best wishes.

17 de abril de 2024
Opinião espontânea

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