Scopely Opiniões 

Monopoly Go has been down for about a week now, giving an error when logging in and telling me to reinstall the app. Too bad that option doesn't work either! They tell you to contact them via live chat, but there's no such option on their website. I've been playing daily since day 1, and now I'm at risk of losing all my progress!

I was playing Scrabble Go through Earnstar as an offer and I was credited up until Level 20. After that, they purposely stopped tracking. I have proof that I rightfully finished Level 30, even completed Level 31 to be on the safe side so if you want to play this game and still get paid, stop at Level 21. Very misleading and fraudulent claims of payment

I thought EA was bad, but playing Scrabble Go by Scopely has gotten so bad it's almost laughable. I'm ok with a few ads (like watching a movie on Tubi) or paying a reasonable subscription (1 or 2 bucks a month), but being forced to watch 30 seconds ads with no close button that keep on trying to trick you into downloading a game I have no interest in is borderline criminal. And the flood of irrelevant notifications makes me want to never give this company a single dime.

Star trek,fleet command.
THIS COMPANY NEEDS TO BE AVOIDED AT ALL COSTS,DONT GIVE THEM ANY MONEY.

THEY ARE A DIABOLICAL BUNCH OF LIARS.

The popup ads are absolutely ridiculous, they suck all the fun out of the game play. Okay yeah have ads, but it’s quite literally every single 3rd roll. You’re in the middle of a tournament, constantly getting interrupted with stupid popup ads. Insane greed.

I don’t think a company could top this one for WORST customer service. Games glitch so bad days of progress lost in events. Only to get offered nothing in return and your ticket closed. Don’t give this company your money.

Their ads are awful and are difficult to get rid of. I am deleting their app. The words they use are not used in the English language, may be American though.

Ads were the worst. Insane pricing for "packs". When I decided to delete my account, they required an insane amount of in game data, not just my username and email. They jerked me around, sent an email asking for confirmation that I wanted to delete my account, then asked for all the in game data again. I have already Uninstaller their game. I shouldn't have to reinstall a game that requires a unique email AND username to begin with, just to gather unnecessary info I've already supplied. They closed my deletion request. This company needs to be sued into oblivion.

Mejor no tengas problemas con ellos.
Si necesitas reclamar alguna compra o cargo son un desastre, siempre te ponen pegas y nunca te devuelven el dinero.
No es recomendable comprar nada a través de ellos directamente.

Being bombarded by ads is bad enough, however there is also zero oversight on the integrity of these. At best they are dishonest and misleading (these generally promote their own products). Others are downright sleazy, promoting voyeurism and abuse.

Gaming service
Panel

I’ve loved playing this game for many years and have put up with the ads just because I love the game and enjoy playing with other players. This week there have been ads that don’t close, they just stay there with no close button which freezes the game until it refreshes much much later. I’ve had to contact customer services several times because what else could I do? I’m always very polite as well, but they’ve ended up telling me I shouldn’t be contacting them about this issue because they’re only customer services and not part of the development team. So who else is there to contact? No one. It’s useless. It’s a mess. And it’s a disgraceful way to treat the players. Absolutely awful. I’ll find a different scrabble game hopefully.

Customer service is horrible, does not even read or comprehend the issues at play, and just offers non helpful platitudes.

I lost thousands of rolls in Monopoly Go because of a known bug. It took almost a day to refund only part of them. When raising the issue with customer service, they did not read my ticket at all, and just said you got your rolls back. A follow up, resulted in the same response. I tried one more time but I doubt I will get a different response. They are criminals, and more than happy to literally steal from you.

And then they turn around and raise the price of everything. Just don't even try. Stay far far away

Hi, I hope this message finds you well. My name is Cindy Warner, and I am writing to seek assistance regarding my membership termination request. I have made three attempts to terminate my membership associated with the username Luckyplayer 501410 and account ID 257069486.

Despite providing all requested information, I have been informed that my details are not related to the issue at hand. This has been quite frustrating, as I have followed the procedures but have yet to see any resolution. To clarify the situation, which is different from the email I am using to contact you now.

I am currently accessing my account through an iPad. I would like to request clear guidance on how I can successfully terminate my membership without facing the same response that I have received in previous attempts. Furthermore, I would appreciate any specific information on what further steps I can take or additional information I may need to provide to expedite this process.

Thank you for your attention to this matter, and I look forward to your prompt response.

Best regards,
Cindy Warner

Flashing envelope, ad telling me my phone is infected , too many ads altogether

Price Points = HIGH
Overall Game Quality = GARBAGE

Basic game functions working is always a gamble; New features priced out in the THOUSANDS every month is guaranteed. The quality of this game (Star Trek Fleet Command) comes no where close to the constant ridiculous price points they roll out every single month.

This company makes it difficult to play games due to the vast amount of ads, so I paid for ad free but every month the app goes back to 100s of ads and it's a protracted painful ridiculous to and fro with customer service to try and get ads removed, even though payment has been taken. They repeatedly close the tickets without resolving the issue and ask for receipts, screenshots and then say they can't open them! It's laughable. My advice is don't pay for ad free, you'll waste money and time. Find another app by a more reputable company!

As a customer of Scopely, playing one of their games for a year, I can confirm that the company blatantly focuses on getting players to pay huge amounts of money for low value packs, does not fix bugs reported for over a year by the player base, and their customer service does not return items lost due to these bugs. The company completely ignores feedback, and loses players in an alarming rate.

• Kein klarer Masterplan: Viele Projekte werden gestartet und dann fallen gelassen (z. B. Augment, Voyager, NX). Nichts wird konsequent zu Ende geführt.
• Fehlende Qualitätssicherung: Bugs bleiben oft über Monate bestehen (z. B. Bildspeicher), Eventmechaniken brechen ohne Vorwarnung, und Tickets verlaufen im Sande.
• Unfaire Eventstruktur: Starke Schieflage in der Belohnungsverteilung – Spieler mit großem Geld- oder Zeitaufwand dominieren, ohne dass andere realistische Chancen haben.
• Schwacher Support: Antworten sind oft generisch, oberflächlich oder gar patzig. Auf ausführliches Feedback wird nicht konkret eingegangen.
• Intransparente Kommunikation: Viele Neuerungen werden nur auf Englisch in Discord oder YouTube-Videos erklärt. Große Teile der Community – gerade international – bleiben außen vor.