Had been to same shop quite few times and the salesperson recognised me he was so nice not pushy at all, and very very helpful, Andrew was the salesman he took the time to go through everything and answer all my questions, would highly recommend them, hope delivery goes as well

BEFORE DECIDING ON THE SOFA I PURCHASED I WAS IN THE SHOP 3 TIMES AND SPOKE TO 3 DIFFERENT MEMBERS OF STAFF, I MADE THEM AWARE OF MY CONCERNS FOR SOFA NOT FITTING IN MY DOOR, I WAS REASSURED BY THEM ALL THAT IT WOULD FIT.
THE DELIVERY BOYS WERE VERY NICE AND TRIED DIFFERENT WAYS FOR IT TO COME THROUGH THE DOOR BUT IT WAS NOT POSSIBLE.
WHEN I WENT TO THE STORE TO SPEAK TO STAFF ABOUT THE SITUATION I DID NOT FIND HIM VERY SYMPATHETIC OR INTERESTED. I LATER SPOKE TO ONE OF THE MANAGERS OF THE STORE AND MADE THEM AWARE OF THE THINGS HE SAID.
IT WAS ARRANGED FOR SOMEONE TO DELIVER THE SOFA AT A COST TO ME, AND HE WOULD TAKE THE SOFA APART WHERE NEEDED TO MAKE THE DELIVERY WORK, HIM AND HIS COLLEAGUE WERE VERY HELPFUL AND MANAGED TO DELIVER THE SOFA WHICH TOOK THEM 2 HOURS TO DO DUE TO AMOUNT OF PARTS THEY HAD TO DISMANTLE!
I WAS TOLD 3 DIFFERENT COSTS FOR THIS SERVICE BY AGAIN 3 DIFFERENT STAFF MEMBERS IN THE STORE. I WAS TOLD THAT AS A GOOD WILL GESTURE SCS WOULD REIMBURSE ME £129.99 ( I PAID £330) TOWARDS THE SERVICE. I HAVE HAD TO CHASE THIS UP AND WAS TOLD ' GLAD YOU PHONED AS EMAIL IS ASKING FOR AN AUTHORISATION CODE' I FEEL THAT IF I DID NOT CONTACT THE STORE THEY WOULD NOT HAVE NOTICED THIS. I AM STILL AWAITING THE PAYMENT.
I PAID A LOT OF MONEY FOR MY SOFA AND AM DISAPPOINTED WITH SOME OF YOUR STAFF.

Staff at the point of sale were very helpful and explained every thing The delivery was when it was expected and the suite was installed quickly and professionally.

Absolutely perfect and very comfortable chairs. Delivery staff were very efficient and fast. I would highly recommend both SCS and Delivery company.

Staff lovely. Very knowledgeable and helpful all round. Not pushy.
The delivery guys, ( sorry can't remember their names 🙈) who brought my suite were also very nice, careful and professional, and explained and checked everything over with me. Thankyou

The delivery crew were very friendly and helpful.
I love my new couch it is very comfortable

Or suite was delivered in 2 separate vans , 30 mins apart (corner suite and a sofa ) They said one was a 4 seater , which apparently is a corner suite . They didn’t seem to realise this , making us think we got the wrong delivery . After me phoning shop they confirmed 4 seater is a corner suite . A lot of confusion all round . The delivery guys and shop don’t seem to have any means of communication .

The sales person Charles was very helpful and not at all pushy he just assisted me when asked

Great experience. from buying our new couch and chair to delivery all went smoothly and staff were really pleasant and helpful. quality of the couch and chair is excellent. Will certainly shop there again.

Delivered on time delivery team excellent and very pleased with sofa no complaints so far 😊

Got suite delivered first class service would highly recommended this company.

Delivery arrived a wee bit late, However the guys done fantastic and were very helpful and polite.

Suite is beautiful guys who set it up were very nice and helpful x

Friendly, informative staff and excellent customer service

Scott was very patient and kind, and he helped us with our purchase. Excellent service!

The staff were very helpfull especially Charles who explained all our questions.

Excellent delivery and the team were very helpful. However I did not receive the fabric care pack. Care Team have been in touch and they are sending elite fabric care pack.

due to ill health we knew exactly what was required,
recliner(s),corner unit etc., staff member Scott went the extra mile to help choose fabrics etc., we finally
plumped for the Ainsdale sofa with two recliners.

The process was explained from start to finish, very informative and explained the process from selection of the sofa to the expected time and day of delivery.