The guy who dealt with me at the store was so nice, friendly but professional, i explained what i was looking for and he was so helpful, he show me lots of options, colours and sizes, when i finally d... Ver mais
Localização
Alterar localizaçãoBirkenshaw Industrial Estate, Rannoch Road, G71 5PR Glasgow, Lanarkshire,, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Very good customer service, not swarmed and hounded in store, given space to look and discuss as a family, this is very good and not all sofa shops are the sme. all questions answered with knowledge.... Ver mais
The delivery staff were very nice, polite and helpful The only problem was that the foot plate of the sofa had two cut in it plus another part of the bed mechanism was broken The men contacted HO... Ver mais
Or suite was delivered in 2 separate vans , 30 mins apart (corner suite and a sofa ) They said one was a 4 seater , which apparently is a corner suite . They didn’t seem to realise this , making us th... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre poltronesofà - Uddingston
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa

Informações de contacto
Birkenshaw Industrial Estate, Rannoch Road, G71 5PR, Glasgow, Lanarkshire,, Reino Unido
- 0191 731 3300
Pede aos clientes que escrevam opiniões
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Great shopping experience
Great shopping experience. Jason was brilliant. Took the time to let us pick material even taking us to another sofa which was in same colour. Great sales from him. Sofa bed ordered. Takes up to 8 weeks. So far no issues. All goes well. Will return to purchase a full sofa from them
Very good deliver both guys where very…
Very good deliver both guys where very helpful
Very happy with experience
Very happy with experience. However the insurance is very steep.
Sandra who assisted us was very…
Sandra who assisted us was very friendly and helpful .Her knowledge on suites was exceptional .
Jason was very helpful and explained…
Jason was very helpful and explained and let us see the various materials and leather that were available. He then offered us a drink and gave us time to take a look around the showroom and we saw a couple we were interested in and he completed everything for us. I will recommend him and your company to family and friends
The salesman Andy was brilliant with me…
The salesman Andy was brilliant with me explaining everything to me ,and made me very comfortable 😀
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Our assistant Sandra at the…
Our assistant Sandra at the Uddingston (Birkenshaw) branch,
allowed us time to browse before approaching us to ask if we required any help.
She went through the numerous furniture options available and fabrics and any discounts. Efficient, helpful, unobtrusive and very pleasant.
Very happy with the service

Resposta da poltronesofà - Uddingston
The staff member who helped me was…can’t re bear his name but he was a young Irish gentleman
The staff member who helped me was exceptional with his advice and attention the only downside was the unexpected delivery date which is almost three months which I feel is far too long to wait for the sofa I have ordered I would have a further two sofas if the time was more acceptable
The first delivery date got cancelled
The first delivery date got cancelled, I then waited weeks for the next date, the 2 men arrived and could not get it in my house, I got another date the next week and the same men turned up and couldn’t get it in my house again, then another week different men arrived and got my sofa in, I had to take 4 holidays off work to be in for the delivery. I got charged for gliders that never got delivered, I got charged for the warranty that I didn’t want, I’m still waiting for these to be refunded, I wish I had went to a different and bought my sofa

Resposta da poltronesofà - Uddingston
Excellent Customer service
Excellent Customer service, very knowledgeable and allowed us to make our own decisions without being pushy. So glad we picked the store to purchase our sofa.
Excellent customer service from Charles…
Excellent customer service from Charles who was very friendly and helpful.
Great service by Jason
Great service by Jason, gave us lots of time to decide and helped us narrow down options. Never felt rushed or pressured.
From entering the department store to…
From entering the department store to meeting the assistant ROB to selecting my new sofa it was very relaxing we were offered a cold drink which was much appreciated a very nice experience.
21 week wait
21 week wait - 4 cancelled delivery dates… no correspondence except text to cancel. Eventually got my order late & chair had to be reported to aftercare as it’s not been finished properly. Unfortunately I had to go back as I wanted occasional chair in same fabric however after that gets delivered I would not use this company again.

Resposta da poltronesofà - Uddingston
Very warm and friendly welcome from all…
Very warm and friendly welcome from all the staff, special mention for Andrew, thankyou.
Excellent in store experience
Charles was very welcoming when I entered the store He was very helpful and explained all the options available to suit my needs in terms of Fabrics Style, and Sizes that would best suit my room size and accommodate my pet I am very happy with my choice of suite
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