Absolutely brilliant company. I made a mistake with my measurements and Vicky took the time to resolve the issue immediately. She was professional and courteous throughout. I highly recommend Sealed... Ver mais
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Leia as opiniões dos outros
Trouble-free online ordering, a couple of weeks later simple, to-the-point message from Vicky Neale saying delivery expected next day, courteous and friendly delivery driver arrived first thing next m... Ver mais
A empresa respondeu
Great experience from start to finish! Online ordering was quick and easy with all the options clearly shown on the drop-downs. Pricing is transparent and there were no hidden extras. Vicky w... Ver mais
A empresa respondeu
Ordering system is very easy and quick, orders ready in about 3 weeks, delivery excellent with a friendly helpful driver, and great service from Vicky and the team in the office.
Informações sobre a empresa
Escrito pela empresa
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Informações de contacto
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, Reino Unido
- 01268 686528
- sales@sealedunitsdirect.co.uk
- www.sealedunitsdirect.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor Customer Service & Supply
Ordered a large glass unit, took payment then after chasing them a week later have been advised they cannot make this and will refund my payment which will take another two working days.

Resposta da Sealed Units Direct
Easy to order,Great product at a good…
Easy to order,Great product at a good price, promptly delivered. All good.
A follow up call from Vicky a week later to check that everything was OK ,was greatly appreciated.

Resposta da Sealed Units Direct
All simple to order
All simple to order. Vicky was helpful. Thanks

Resposta da Sealed Units Direct
Excellent service
Excellent service, kept informed of when production would be completed and delivery arranged, also follow up to check all was okay. Will use again.

Resposta da Sealed Units Direct
Easy to order and fast delivery
Easy to order website, good communication and efficient delivery.
Vicky was great with the follow-up making sure the whole process had gone smoothly.

Resposta da Sealed Units Direct
Excellent service and great value
Excellent service and great value. Worthy of mention is Vicky who always goes that bit further to ensure the customer is informed and happy. Thank you

Resposta da Sealed Units Direct
Great service no problems and delivered…
Great service no problems and delivered in time Vicky was excellent keeping me informed all the time

Resposta da Sealed Units Direct
Easy to use website and straightforward…
Easy to use website and straightforward to order. The prices were also competitive.
Maisie from Customer Service was very helpful and provided updates for the delivey and after service.
The sealed units arrived on time and they are a well made product

Resposta da Sealed Units Direct
Very good customer service
Very good customer service. I ordered a sealed unit and found the edge to be slightly chipped, Vicky emailed me to check everything was okay with my order I mentioned it was chipped and she organised a replacement to be made and sent out immediately at no cost. The replacement was good. Vicky then again followed up to check everything was okay. Great service!

Resposta da Sealed Units Direct
Great discovery
Great discovery. Building windows for a garden room, and the online ordering couldn't have been easier. + excellent service and delivery.

Resposta da Sealed Units Direct
This is my first time ordering from…
This is my first time ordering from sealed units direct, I have to say the service and product was excellent. Vicky called to advise of the delivery day and followed up by giving an approximate time.
All in all a good experience nice friendly and polite people to deal with, I won't hesitate to order again or recommend other people

Resposta da Sealed Units Direct
Good product and Price
The unit was a good product at a good price. Very pleased with the service, the delivery team and particularly, the friendly, helpful communication with Vicky. Highly recommended.

Resposta da Sealed Units Direct
Look
I was asked to replace a blown double glazed unit for a friend. I had no idea where I could get one or how to go about ordering since the glass also had a lead pattern.
I found Sealed Units Direct on a quick search and I found their page to be super easy and self explanatory for providing all the details they needed. The price was fine, much as expected considering the work and materials involved, So I ordered the window.
A little while later I received an email with a diagram of their interpretation of my details to confirm. I thought that was really good, because the lead pattern had been my main concern. The diagram I received was exactly as required, so I could relax. Thanks for that Maisie!
The window unit arrived shortly after and it was perfect. I fitted it the next morning without any issues and I’m really pleased.
I found Sealed Units Direct to be really very good and a company I will undoubtedly use in the future. They even emailed after the delivery to confirm everything was good! - never had that before! Only potential customers get that elsewhere, not, has been’s. So thank you Vicky, you’ll go far!

Resposta da Sealed Units Direct
Using this firm again and will recommend
delivered within times specified. Really pleased with the 1st order so will replace all my blown sealed units using "Sealed Units Direct" with confidence. Progress and follow up calls from Vicky were much appreciated.
Great customer service...Thanks

Resposta da Sealed Units Direct
Ordering was easy on line
Ordering was easy on line, took out a failed unit to get measurements.
Communications with company was first class, thank you Vicky. Delivered and put in place in an hour Units were exactly as ordered and of good quality.
Will use again if I get any more failed units.

Resposta da Sealed Units Direct
sealed double glazed units
Ordered sealed double glazed units online—delivery was quick and everything arrived well packaged. Installation was easy to do myself and the quality is great too.
Vicky was really helpful and checked in after delivery, which was a nice touch. Would definitely recommend.

Resposta da Sealed Units Direct
First-class product and service
My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place.
Vicki Neale at SUD was supportive and kept in touch before and after delivery. She really cared about me having a good customer experience. Thank you. To quote the great Arnie: "I'll be back."

Resposta da Sealed Units Direct
Great units, fast delivery, great communication.
Straight forward ordering online, completely understandable web site. Units personally delivered within a week, and kept up to date throughout the process by Vicky, who was extremely helpful.

Resposta da Sealed Units Direct
A great company to deal with
A great company to deal with. The windows arrived on time and were great quailty. Maisie was really helpful from start to finish.

Resposta da Sealed Units Direct
Excellent service from Vicky and great…
Excellent service from Vicky and great windows at very reasonable price. Will defineately be ordering further windows from them.

Resposta da Sealed Units Direct
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