Sealed Units Direct Opiniões 

161
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely brilliant company. I made a mistake with my measurements and Vicky took the time to resolve the issue immediately. She was professional and courteous throughout. I highly recommend Sealed... Ver mais

Classificada 5 em 5 estrelas

Trouble-free online ordering, a couple of weeks later simple, to-the-point message from Vicky Neale saying delivery expected next day, courteous and friendly delivery driver arrived first thing next m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience from start to finish! Online ordering was quick and easy with all the options clearly shown on the drop-downs. Pricing is transparent and there were no hidden extras. Vicky w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering system is very easy and quick, orders ready in about 3 weeks, delivery excellent with a friendly helpful driver, and great service from Vicky and the team in the office.

Informações sobre a empresa

  1. Reparação de vidros

Escrito pela empresa

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(161)

158 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Poor Customer Service & Supply

Ordered a large glass unit, took payment then after chasing them a week later have been advised they cannot make this and will refund my payment which will take another two working days.

21 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your feedback. We're sorry we were unable to fulfil your order and for the delay in communicating this to you. We apologise for the inconvenience caused and appreciate your patience while your refund is processed.
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Easy to order,Great product at a good…

Easy to order,Great product at a good price, promptly delivered. All good.
A follow up call from Vicky a week later to check that everything was OK ,was greatly appreciated.

19 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely review! We're delighted to hear you found the ordering process easy and were happy with the product, price, and delivery. We're also pleased that Vicky's follow-up call was appreciated. Thank you for your support! 😊
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

All simple to order

All simple to order. Vicky was helpful. Thanks

19 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your review! We're pleased to hear the ordering process was simple and that Vicky was able to help! 😊
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Excellent service

Excellent service, kept informed of when production would be completed and delivery arranged, also follow up to check all was okay. Will use again.

12 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great review! We're delighted to hear you were kept informed throughout the process and that everything went smoothly. We really appreciate your support and look forward to helping you again in the future! 😊
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Easy to order and fast delivery

Easy to order website, good communication and efficient delivery.
Vicky was great with the follow-up making sure the whole process had gone smoothly.

1 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely review! We're so pleased to hear everything went smoothly and that Vicky was able to help. We really appreciate your support! 😊
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Excellent service and great value

Excellent service and great value. Worthy of mention is Vicky who always goes that bit further to ensure the customer is informed and happy. Thank you

13 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind words! We’re so pleased to hear you were happy with our service and value. We’ll be sure to pass your lovely feedback on to Vicky — she’ll really appreciate it. Thanks again for your support!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Great service no problems and delivered…

Great service no problems and delivered in time Vicky was excellent keeping me informed all the time

1 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re delighted everything went smoothly and that your order arrived on time. We’ll be sure to pass your kind comments on to Vicky — she’ll be pleased to hear she kept you well informed throughout!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Easy to use website and straightforward…

Easy to use website and straightforward to order. The prices were also competitive.

Maisie from Customer Service was very helpful and provided updates for the delivey and after service.

The sealed units arrived on time and they are a well made product

8 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback! We’re so pleased to hear you found our website easy to use and our prices competitive. We’ll be sure to pass your kind comments on to Maisie. It’s great to know you were happy with the delivery, aftercare, and quality of the sealed units!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service. I ordered a sealed unit and found the edge to be slightly chipped, Vicky emailed me to check everything was okay with my order I mentioned it was chipped and she organised a replacement to be made and sent out immediately at no cost. The replacement was good. Vicky then again followed up to check everything was okay. Great service!

9 de maio de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re sorry there was an issue with the original unit, but we’re pleased Vicky was able to resolve it quickly for you. We really appreciate your patience and are delighted you were happy with the replacement and service provided!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Great discovery

Great discovery. Building windows for a garden room, and the online ordering couldn't have been easier. + excellent service and delivery.

27 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re delighted to hear the online ordering process was easy and that you were happy with the service and delivery. Best of luck with your garden room project, and we hope to help again in the future!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

This is my first time ordering from…

This is my first time ordering from sealed units direct, I have to say the service and product was excellent. Vicky called to advise of the delivery day and followed up by giving an approximate time.

All in all a good experience nice friendly and polite people to deal with, I won't hesitate to order again or recommend other people

24 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your wonderful feedback! We’re so pleased to hear your first experience with us was a great one. Vicky will be delighted to hear your kind comments. We truly appreciate your recommendation and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Good product and Price

The unit was a good product at a good price. Very pleased with the service, the delivery team and particularly, the friendly, helpful communication with Vicky. Highly recommended.

27 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad you’re happy with the product, price, delivery, and service. We’ll pass your kind words on to Vicky. Thanks for recommending us!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Look

I was asked to replace a blown double glazed unit for a friend. I had no idea where I could get one or how to go about ordering since the glass also had a lead pattern.
I found Sealed Units Direct on a quick search and I found their page to be super easy and self explanatory for providing all the details they needed. The price was fine, much as expected considering the work and materials involved, So I ordered the window.
A little while later I received an email with a diagram of their interpretation of my details to confirm. I thought that was really good, because the lead pattern had been my main concern. The diagram I received was exactly as required, so I could relax. Thanks for that Maisie!
The window unit arrived shortly after and it was perfect. I fitted it the next morning without any issues and I’m really pleased.
I found Sealed Units Direct to be really very good and a company I will undoubtedly use in the future. They even emailed after the delivery to confirm everything was good! - never had that before! Only potential customers get that elsewhere, not, has been’s. So thank you Vicky, you’ll go far!

28 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your detailed and kind feedback! We’re really pleased everything went smoothly and that the unit was exactly right. We’ll pass your thanks on to Maisie and Vicky. Great to hear you’d use us again—we appreciate it!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Using this firm again and will recommend

delivered within times specified. Really pleased with the 1st order so will replace all my blown sealed units using "Sealed Units Direct" with confidence. Progress and follow up calls from Vicky were much appreciated.
Great customer service...Thanks

17 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re delighted you’re pleased with your order and service. Vicky will be happy to hear your kind words. We appreciate your recommendation and look forward to helping again!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Ordering was easy on line

Ordering was easy on line, took out a failed unit to get measurements.
Communications with company was first class, thank you Vicky. Delivered and put in place in an hour Units were exactly as ordered and of good quality.
Will use again if I get any more failed units.

21 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re glad ordering was easy and everything went smoothly. We’ll pass your thanks on to Vicky. Happy to help again anytime!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

sealed double glazed units

Ordered sealed double glazed units online—delivery was quick and everything arrived well packaged. Installation was easy to do myself and the quality is great too.

Vicky was really helpful and checked in after delivery, which was a nice touch. Would definitely recommend.

17 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad everything arrived safely, was easy to install, and met your expectations. Lovely to hear Vicky’s support made a difference too. We really appreciate the recommendation!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

First-class product and service

My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place.

Vicki Neale at SUD was supportive and kept in touch before and after delivery. She really cared about me having a good customer experience. Thank you. To quote the great Arnie: "I'll be back."

20 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback! We’re so glad you’re happy with the quality and service, and that Vicki took great care of you.
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Great units, fast delivery, great communication.

Straight forward ordering online, completely understandable web site. Units personally delivered within a week, and kept up to date throughout the process by Vicky, who was extremely helpful.

14 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad you found the ordering process simple and the communication clear throughout. I’ll be sure to pass your kind words on to Vicky—delighted everything went smoothly!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

A great company to deal with

A great company to deal with. The windows arrived on time and were great quailty. Maisie was really helpful from start to finish.

18 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re so pleased you’re happy with the quality and timely delivery. I’ll pass your comments on to Maisie—glad she was able to help throughout!
Many Thanks
Sealed Units Direct

Classificada 5 em 5 estrelas

Excellent service from Vicky and great…

Excellent service from Vicky and great windows at very reasonable price. Will defineately be ordering further windows from them.

15 de abril de 2026
Opinião espontânea
logótipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re delighted you’re happy with the service and value. I’ll pass your comments on to Vicky—looking forward to your next order!
Many Thanks
Sealed Units Direct

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais