Selecta Opiniões 

299
•
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Vergonzoso, trabajo en el polígono Mas Blau del Prat de llobregat desde hace años y los precios son abusivos...pero ese no es el problema, ya que habitualmente las máquinas están vacías de produc... Ver mais

Classificada 1 em 5 estrelas

Well obviously their reckless driving reflects their bad service. Driver of vehicle with registration YJ57PDZ, almost hit me and my baby when joining the M4 today as he wanted to try and undertake me... Ver mais

Classificada 1 em 5 estrelas

Wir bekommen eine Mahnung an unsere Adresse, obwohl wir keinen Selectaautomaten haben. ...in unserem Haus steht jedoch schon einer. Ich versuche telefonisch nachzufragen, an wen die Rechnung sollte. N... Ver mais

Classificada 1 em 5 estrelas

SEIT 17 MAI MEHRFACH FREUNDLICH UM ERSTATTUNG GEBETEN. KEINE!!! EINZIGE!! ANTWORT!! AUTOMAT TUTTLINGEN. Es KAMEN MEHRERE DINGE NICHT RAUS!! KLEMMTEN!!!! MUSS MAN DAS EINKLAGEN UM GOTTES WILLEN?! Oder... Ver mais

Informações sobre a empresa

  1. Fornecedor de máquinas automáticas
  2. também em
  3. Fornecedor de máquinas de café

Escrito pela empresa

Selecta UK is part of Selecta Group - The leading unattended retail, coffee and vending specialist in Europe. We provide coffee solutions and unmanned retail solutions for fresh food, snacks, cold drinks and hot beverages in the workplace and public spaces. We work with key brands including Starbucks, Nestle, Mars Wrigley, Cadburys, Pelican Rouge coffee and many more. Please ensure you are on the correct Selecta country page before leaving your review.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(299)

45 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Diebstahl

Diebstahl! Produkt kommt nicht herunter zun zweiten mal heute in zwei Geräten. Wahnsinn!

19 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Like others I have been ripped off by…

Like others I have been ripped off by their vending machines at Gatwick and I have rung them multiple times and they promise to ring back and refund and don't. Avoid terrible customer service. Hope they go bust

5 de junho de 2024
Opinião espontânea
logótipo da Selecta

Resposta da Selecta

Hello. I'm sorry you had an issue with one of our machines and your initial complaint was not dealt with properly. Please call our client experience team during office hours on 01256 348 600 with the machine and transaction details and we can process a refund for you.

Classificada 1 em 5 estrelas

Der Automat hat 5 Cent angenommen

Der Automat hat 5 Cent angenommen, als diese zuviel waren hat er die aber nicht wieder hergegeben beim gleichen Kaufvorgang "kein Wechselgeld" hätte noch mal was kaufen müssen um dieses "Guthaben" einzulösen

9 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent

At Bicester North Station. Prices missing or all wrong on the confectionery for purchase. You only realise when you key in the item number and the much higher price is displayed.

Not a good business purchase/hire if you’re thinking of having a vending machine on your premises. Don’t live up to their expectations as advertised on the side of their machine! Robbing customers blind where they have a captive audience.

6 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Vergonzosiiiiiisima la experiencia con…

Vergonzosiiiiiisima la experiencia con selecta. Máquina planta -1 en hospital Lozano Blesa de Zaragoza. Intento sacar una botella de agua, lo primero mete dinero, luego elijo de un carril lleno de botellas, la máquina hace todos los recorridos y da por finalizada la transacción que consiste en chuparse la pasta a cambio de nada. Llamo a atención al cliente y de no muy buenas formas me dicen que siga un protocolo vergonzoso y me ingresarán dios sabe cuando los 50 cnt. Todo eso estando el reponedor en la máquina. Aviso a navegantes
CUIDADIN CON LOS LADRONES.

16 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Selecta-Kaffeeautomaten im Krankenhaus - TOTALAUSFALL

Ich reihe mich hier mal bei den Ein-Sterne-Bewertungen ein:
Dieser Firma hat vor ca. einem Jahr die vielen Kaffeeautomaten bei meinem Arbeitgeber (eine große Universitätsklinik mit fast 10.000 Mitarbeitern) von der Firma Chaqwa/Coca-Cola übernommen. Die Kaffeeautomaten für das Personal gehören zur Grundversorgung für die Arbeitnehmer in einem Krankenhaus. Kurz nachdem die Automaten übernommen wurden, hat sich die Kaffee Qualität erheblich verschlechtert und das bei erhöhten Preisen. Möglicherweise schmeckte der Kaffee nicht mehr, weil kostengünstigerer Zutaten eingesetzt worden sind. Die meisten Automaten für das Personal sind inzwischen defekt, weil keine routinemässige Wartung der Geräte stattfindet. Aus der Medizin weiß ich, dass das schlecht ist. An manchen Tagen funktioniert überhaupt kein Automat mehr. Den Merchandiser der Firma, die die Automaten auffüllen, ist das sehr peinlich. Sie würden gerne neue Geräte aufstellen und mehr für die Kunden tun. Es sind bereits zahlreiche Beschwerden bei der Geschäftsführung meines Arbeitgebers eingegangen, ohne dass sich etwas geändert hat. Der Service der Firma ist unterirdisch, der Kaffee ist schlecht, alles ist auf Profit und nicht auf Kundenzufriedenheit ausgerichtet. Die Selecta Hotline ist entweder nicht zu erreichen oder man legt man sofort auf. Schlimm.

15 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Money robbing bar stewards

Lost a few quid after trying two machines, I contacted Selecta over a month ago and they still haven't refunded me, terrible customer service.
We had eight of their machines at work and they have been told to remove them due to them not paying any profit share, ha, we still have their machines so flip em, as for my money they can stick it

23 de março de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Hornbach Littau.

Hornbach Littau.
Die Wartung der Geräte und Automaten sind mehr als dürftig.Meldungen bei defekten Kaffeemaschinen dauert zu lange bis jemand vorbei kommt.Bei jedem technischen Eingriff gibt es wieder Schwierigkeiten.Plötzlich soll nun auch der ,,Gratis,,Kaffee wieder kosten.Hier ist noch viel Handlungsbedarf an Verbesserungen da.

1 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dangerous driver

Dangerous driver. On February 27th 2024, at around 11am, a reckless driver almost hit my car.

27 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Day light ROBBERY

Day light ROBBERY. SELECTA VENDING MACHINE date Saturday 24/02/2024 at 0129H. location Amazon DNN1, unit B, Saxon way, grange park, Northampton, NN45EZ. I bought a sandwich for £2.2 pence. (99p in other major shops.) Next day when I check my bank account these thieves charged £5 from my account. These group of thieves customers service phone number is 01256348600. it was Saturday couldn't contact. 26/02/2024 around 1045H spoke them and explained. She said they can't refund. As soon I contacted my Bank and explained. They dispute the case against so cold thieves. My advice is to innocent customers. If anything contact your Bank immediately. They will help you for compensation. And always please check thoroughly before you use the vending machines AVOID if it is belong to so cold SELECTA group of thieves. If it's SELECTA avoid. Scamers. This is my second worst experience with these so cold group.

24 de fevereiro de 2024
Opinião espontânea
logótipo da Selecta

Resposta da Selecta

Hello Paul

I'm sorry that you have not had a great experience with Selecta. This is not what we want for our consumers. Your feedback is valuable to us.

By using our Smart Fridge a £5 holding amount to pre-authorise the payment for the sandwich is taken by the payment processor (much like a petrol pump). This is refunded automatically, normally within 7 working days. This is not managed by Selecta so please keep an eye on your statement for this refund. If it does not come through after 7 days please get back in touch and we can try to escalate with our payment partner.

Gemma @ Selecta

Classificada 1 em 5 estrelas

Never trust a vending machine

Ah, the Selecta vending machine – a true mirage in the desert of snack desires. You feed it your coins, envisioning a refreshing bottle of water oasis, but alas, it transforms into the Houdini of vending machines, making your money disappear without a drop to show for it. Selecta, you've mastered the art of turning a simple thirst-quenching transaction into a desert illusion, leaving customers like me stranded in the dry humor of vending misadventures!

9 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Won't use again

Their machines don't work and they expect you to wait 5 working days before even being able to ask for a refund of a few quid. They then expect you to have every man and his dogs information such as machine ID and talk to you like your stupid when you say you don't have it. 'as a consumer it's common knowledge to get the machine id'. Wrong. I don't work for you. I don't know your procedures. Every place is different. I expected my image of the issue on the machine, the date, the location, my card details and more to be enough. Not how I wanted to start the new year off. Horrible.

1 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Was in Stafford county hospital with an…

Was in Stafford county hospital with an injury,went to the machine asked for contactless payment which I did ,then came a big red crossmachine not working checked today and guess what they have taken payment for goods I never received I see this happens on a regular basis this company is scamming thousands of people with their machines,shame on you sort the problem out you scammers ,trust review you need to put a Xero star marker on your site this also not good enough as this company gets 1 star anyway!!!trading standardsshe look at this company(selecta)

3 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away from these machines in budget…

Stay away from these machines in budget hotels, ripped me off and this company apparently don't allow hotel staff to give you money back or retrieve your stuck item. You have to call their number on the machine, which is normally out of hours, and leave a message and contact number. However, they don't get back to you, nice one Selecta more money for nothing. Stuff getting stuck in these vending machines is a common occurrence, I was told by the staff in the hotel, so how much extra does this company make out of this practice?

5 de novembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais