Ordered Concorde Tshirt worn a few times picture cracked and was coming off. Washed as per label. Contacted customer service who were quick to respond, very helpful and replaced the tshirt. Hopefully... Ver mais
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I have ordered 3 shirts never received,no contact number i have emailed number of times but not reply feel like am scammed by them so i wont use them ever again
A empresa respondeu
T shirts look lovely. A birthday present for my partner so don't know well they fit yet. Also received a quick refund for shipping costs due to incorrect information on website.
A empresa respondeu
Excellent service and customer care. Interesting selection of tee shirts. I've bought two for my adult son's birthday, and I'm sure he'll be delighted with them. Would highly recommend this company.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Your source of 100% original, cool and funny designs printed on premium quality clothing. T-Shirts and Hoodies
Informações de contacto
8 Waters Road Business Park, bs15 8fe, Bristol, Reino Unido
- 01173294250
- shout@shirtbox.com
- www.shirtbox.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 17% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Website is easy to navigate
Website is easy to navigate. Sizing is accurate. Quality of fabric is really good. Great selection of ‘quotations’
Always a great choice when you're stuck…
Always a great choice when you're stuck for an idea or looking for something quirky. Good quality with good service.
Good quality tee shirts
Good quality tee shirts, which arrived quickly, for a fair price.
I have ordered from Shirtbox before and…
I have ordered from Shirtbox before and didn’t have any issues. However, I have been trying to contact them for the last 3 days about a recent order. There are no contact details on their website, other than a contact form which says “oops something went wrong” when used, the email address given on their Facebook account is invalid. I sent a message via Facebook messenger which hasn’t been responded to. They don’t give a phone number on any of their emails or website. I don’t know what else I can do!?
Bad quality for an expensive t shirt.
Bad quality for an expensive t shirt.
Tried to return but wasn't given an order number so seems no response.
Have left messages but no response.
Save your money snd time there are much better company's thst are more deserving.
I needed to exchange a sweatshirt but…
I needed to exchange a sweatshirt but couldn't complete it on line as there was a glitch in the system, I contacted Helen, she sorted it out and I've received the larger size in good time. Good service
Great customer service
Great customer service. I had an issue with a T-shirt I purchased . The query was dealt with quickly and the matter is resolved . Great customer service
Terrible socks
I was very pleased with T -shirts I ordered BUT NOT with men’s bamboo socks. My husband wore them for one morning and a hole appeared with his big toe sticking out - I know they are supposed to allow feet to breath but that is ridiculous after just several hours
The most awful customer service I have…
The most awful customer service I have encountered. First of all the wrong size was sent and, despite 3 emails I have had no reply. The phone number given is wrong and so it is impossible to speak to a person. I just gave up - lost my money as the tee shirt was too small for my grandson who was disappointed. I would. not recommend anyone to use this company if they are treated the way I was. I wish I had read the other customer comments about poor service before I ordered.
I won't be using this company again
I won't be using this company again. I ordered the nakatomi plaza jumper for my work do. I paid extra for a faster delivery and they took 10 days to dispatch the item. This resulted in the jumper not arriving in time. When the jumper arrived it was in the wrong size and so I returned within an hour of receipt. Since returning I've not heard anything about my refund. Avoid!
Order mistake sorted :)
I put the wrong address in for my dad's Christmas present and only noticed the day before Christmas! I reached out to customer service and got a response from Helen really quickly who assured me that the order will be shipped out to the right address as soon as they open, which is brilliant and I really appreciate how quickly Helen got back to me with a great solution!
Disappointed
Ordered a jumper last year which was fine, however this year ordered two T-shirts for gifts and not happy with quality at all they are so thin if you hold it up you can see through them, and no packaging just makes items look cheap.
Won’t be using them again.
Disappointed
Dodgy website, be careful.....
I ordered a jumper from this website last Monday 15th december.
I paid £35 + £4:50 ( Royal Mail 48 ) delivery.
It's now Saturday 20th December, still no delivery.
I'm beginning to think i've been scammed.
Good job i paid on credit card just in case!!
I needed it today to wear on a Xmas do, gutted 😕😕
I will never buy anything on this website ever again!!
Wrong size but sent replacement
Ordered a Christmas jumper in size L. It arrived size XL so now can't wear it to the Christmas function it was planned for. However they then sent a replacement in the correct size within a few days. Missed my event but at least I can use it next year.
As a massive Die Hard fan I ordered a…
As a massive Die Hard fan I ordered a Nakatomi Plaza Christmas Party Jumper to wear over the festive period and have been really excited to get it. However it arrived this morning and to say I'm angry, upset and disappointed would be an understatement as the jumper is totally blank with no design printed on it! £35 for a sweatshirt with no print on it whatsoever. Is it some kind of sick joke? With no contact phone number or email address on the website my only option is to return it for a full refund and to spread the word not to buy from this company. I certainly won't be for £35 and will stick with Truffle Shuffle instead. The jumper is of good quality so I'm absolutely gutted that it's totally blank with no design printed on it whatsoever! A real shame.
No order number, no response to enquiry. Spam?
I ordered three t-shirts a week ago and received a confirmation email.
However, there was no order number and no information about likely delivery times.
I used their online help system to ask about this, but with no order number to provide, has to send a generic message.
To date I have not had a response from them and still no delivery details.
Is this a spam? I'm increasingly thinking it is.
Disappointed
Sadly had to cancel, ordered over a week ago & item still not despatched & have received no communication since order placed.
Packing rubbish but great product.
Ease of ordering great and selection outstanding. Only reason not 5 star because rubbish packing for delivery. Took the edge off product.
Steer clear if you want things when they're "supposed" to arrive!
Shocking customer services, paid an extortionate amount for next day delivery and four days later it's still waiting to be dispatched? (And reading through these reviews it looks like I'm not the only one with this issue too, shock) Enquired on the website and got no reply. Wanted something for a Christmas evening out, that was a waste of time.
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