Firstly not a UK company but a shill from Chinese importer. Item quality very poor. When asked for refund and prepaid return label, got the same playbook as others - namely 5%, then 10% and finally... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
SCAM ALERT I purchased these sneakers because lm diabetic thinking l would receive as stated. Orthopaedic Womens Wide Shoes For Diabetic Swollen Feet from Weasam they are not as advertised. There a... Ver mais
I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience... Ver mais
A empresa respondeu
scam artists, - 6 weeks wait then the wrong colour turned up - nothing like the add, these sandals are unwearable. then they wont reply to emails other than to send tracking, some of which didnt exist... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shoes.co.uk is a multi-brand online shoe shop. we have been selling from our top rated website since 2006! You can shop for a wide selection of great shoes for Men, Women and Children as well as a selection of bags. Top brands include Fly London, Rockport, Hush Puppies, Lelli Kelly, United Nude and Rieker. We offer free delivery and exchanges and free returns on all full priced sales.
Informações de contacto
7 The Firs, WA142TG, Altrincham
- 0161 941 2802
- mail@shoes.co.uk
- www.shoes.co.uk
1,0
Muito mau
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered brown boots and received black!
It didn't really matter because they were dog walking boots BUT to order brown and receive black could have been a concern!
28 de janeiro de 2017
Opinião espontânea
Good price and fast
Super fast delivery and the shoes are the best price of all the internet sellers. Excellent!
23 de janeiro de 2017
Opinião espontânea
Very comfortable shoes
I bought 4 pairs for my mother which has very wide feet and usually buys tight shoes because there are a few products for her out there. She is loving them. They are made of a very flexible and malleable material that doesn't hurt her feet. I love them. When she's worn them to death, I'll order another batch from these same guys.
23 de janeiro de 2017
Opinião espontânea
Quick and reliable.
Arrived very quickly, well packaged. Will use this seller again.
16 de janeiro de 2017
Opinião espontânea
Great Shoes
Fast shipping and nice shoes....I am loving it...
10 de setembro de 2016
Opinião espontânea
Silence
My wife ordered and received two pairs of boots in January which arrived promptly. They were not the correct fit and were returned for a refund. Nothing heard back tried ringing on several occasions phone line now disconnected.
DO NOT BUY From this firm.
10 de março de 2016
Opinião espontânea
NO REFUND and HELP
Hi
I bought some shoes off this company, they arrived swiftly but they were too big so i send the back on the 15th Feb 2016 and have not received any refund since. I have tried ringing them (on 0161 941 2802 and 0800 145 5764 - this second number doesnt work ) and emailing them several but to no avail and with no contact except a automated email to say that they will be in touch soon... Please can someone help me as I as very concerned that I will not receive my refund. PLEASE CAN SOMEONE ADVISE ME AS TO WHETHER THERE IS ANYWAY I CAN GET MY MONEY BACK?
3 de março de 2016
Opinião espontânea
Resposta da Shoes.co.uk
Hi Jessica
I hope you received a letter from CLB - if not here is the process:
“Dear Customers
The Directors have decided to place the company into creditors’ voluntary liquidation.
If you have returned goods to the company, and not received a refund, please contact the Business Restructuring & Insolvency Team at CLB Coopers to ask for further information in respect of the debt due to you.
CLB Coopers can be contacted on:
Telephone: 0161 245 1095
E-mail: suk@clbcoopers.co.uk
The Board of Directors
Shoes.Co.Uk Ltd”
We are very honest people hence the high review rating - events just overtook us - Huge apologies.
Kind regards Shoes.co.uk
No response to numerous attempts to contact
I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience I've ever had ordering online. Seriously suspect site from my experience though the high trust pilot rating offers some hope.
27 de fevereiro de 2016
Opinião espontânea
Resposta da Shoes.co.uk
Hi RJM
I hope you received a letter from CLB - if not here is the process:
“Dear Customers
The Directors have decided to place the company into creditors’ voluntary liquidation.
If you have returned goods to the company, and not received a refund, please contact the Business Restructuring & Insolvency Team at CLB Coopers to ask for further information in respect of the debt due to you.
CLB Coopers can be contacted on:
Telephone: 0161 245 1095
E-mail: suk@clbcoopers.co.uk
The Board of Directors
Shoes.Co.Uk Ltd”
We are very honest people hence the high review rating - events just overtook us - Huge apologies.
Kind regards Shoes.co.uk
Terrible after care
I made a purchase from this company. Three weeks later and I am still waiting for the refund. No response to my emails, no response to my answerphone messages. There are no operators to answer their phones.
I have now lodged a complaint/dispute via Paypal and surprise surprise, they have not responded to that.
Avoid this seller if you want to reclaim refunds.
25 de fevereiro de 2016
Opinião espontânea
Resposta da Shoes.co.uk
Hi Carolina
I hope you received a letter from CLB - if not here is the process:
“Dear Customers
The Directors have decided to place the company into creditors’ voluntary liquidation.
If you have returned goods to the company, and not received a refund, please contact the Business Restructuring & Insolvency Team at CLB Coopers to ask for further information in respect of the debt due to you.
CLB Coopers can be contacted on:
Telephone: 0161 245 1095
E-mail: suk@clbcoopers.co.uk
The Board of Directors
Shoes.Co.Uk Ltd”
We are very honest people hence the high review rating - events just overtook us - Huge apologies.
Kind regards Shoes.co.uk
Slippers for Christmas
I bought a pair of slippers as a Christmas gift so can't comment on the actual footware. Fast and straight forward purchase without any hassle and delivered very promptly. Would buy from here again.
Thanks Shoes.co.uk
10 de dezembro de 2015
Opinião espontânea
Lelli Kellys
Quick delivery, fair prices. Can't fault shoes.Co.uk! Will certainly use again :)
9 de dezembro de 2015
Opinião espontânea
Comfort and style!
Boots arrived exactly when they said they would arrive.
Great fit, style and comfort!
8 de dezembro de 2015
Opinião espontânea
Fast delivery and followed instuctions
exactly what was described and what I wanted
8 de dezembro de 2015
Opinião espontânea
Great.
Item ordered on 29 Nov arrived 7th Dec. Very happy with them arrived in time to take away on holiday.
7 de dezembro de 2015
Opinião espontânea
supportive slippers
Excellent quality supportive slippers. Excellent sales service
6 de dezembro de 2015
Opinião espontânea
excellent service
very easy to order and quick delivery. Shoes were a perfect fit
6 de dezembro de 2015
Opinião espontânea
My new favourite shoe shop!
I had never used shoes.co.uk before and can't believe I've missed this gem! I was looking for Fly London boots but most stores only had about two or three styles to choose from but this website had about five pages worth!
And the price? AMAZING!!! I got my boots in the sale for under £70 saving a MASSIVE £55!!!
I have now told everyone about this site due to its excellent service, super fast dispatch, amazing prices and massive selection. (Can you tell I'm impressed?!)
This was my first purchase from shoes.co.uk but it certainly won't be my last!
6 de dezembro de 2015
Opinião espontânea
Good Service
Rockport shoes arrived within schedule for standard delivery and are very comfortable. Payment straightforward. No problem !
6 de dezembro de 2015
Opinião espontânea
First experience not brilliant
Ordered some shoes. Quite slow in coming and faulty on arrival. Sent them back and heard nothing for a week. Phoned the number on the website on a Friday but no one answered. Phoned the 0800 number so costing me more. Someone did answer that call and said shoes had been returned but she didn't know what I wanted to happen ie a replacement or refund. I said I had made this very clear on the returns form that I wanted a replacement if in stock or a refund. I had paid for these shoes so I wonder how long they were going to sit on my money and do nothing? Was told new shoes would be sent on Monday. The next day my new shoes arrived! Shoes are fine but poor communication. Would hesitate to use this website again.
6 de dezembro de 2015
Opinião espontânea
Resposta da Shoes.co.uk
Hi There,
I am really sorry about this - goods come back to our warehouse and they usually deal with the turnaround very quickly but they were completely bombed for the last couple of weeks with order processing - maybe there was some paperwork missing or maybe they just didn't spot it in the parcel, I can only speculate but I am really glad they reacted so quickly for you.
The 0800 number is free from landlines and mobiles now!
Kind Regards and thank you so much for taking the time to review us - I hope you enjoy wearing your new Padders boots!
Elspeth
Excellent Service
The shoes are extremely comfortable & the service very reliable.
5 de dezembro de 2015
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.