shoezone Opiniões 

32 781
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Best service i have received online in a long time. Easy ordering, excellent email updates, super fast processing and despatch. Ordered late on a Sunday, delivered Monday morning. Well done shoezone h... Ver mais

Classificada 3 em 5 estrelas

Ordered two pairs of soft shoes on line as I couldn't find my size in store. Happy with my purchase but unhappy not to receive notice of delivery and find my parcel in my front garden in view of an... Ver mais

Classificada 5 em 5 estrelas

Easy to use website, with lots of various types of shoes, trainers, sandals, slippers and more all at great prices. Super fast next day FREE delivery. With updates on the ordersite so I knew when my o... Ver mais

Classificada 5 em 5 estrelas

Non intrusive service. Offered shoe horn when sitting to try shoes. Future plans when assistants saw several bus time tables in my hand......very sympathetic when I said my wife had died a fe... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Shop online today at www.shoezone.com for all the latest footwear trends available at our fantastic low prices. We have a huge range of styles for the whole family, from shoes and boots to wellies and slippers, there really is something for everyone to suit all budgets.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

33 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 78% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(32 781)

3651 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Never solve problems.

Every complaint about ShoeZone has this reply: Thank you for taking the time to leave a review.

We are sorry to hear that you have experienced issues.

If you have not already, please contact us directly for further assistance:

Xxxxxxxxx

Kind Regards,

But they do NOTHING about it. They refuse to comply with Consumer Law, they act as if you waiting for them to remedy a problem is okay and any fault must be the customer's fault. They should not be able to post these bland replies as they have no intention of sorting out any issues.

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very good selection

Very good selection, I bought some lovely sandals for my mum and myself which were really good value. Website is easy to use and service was great, delivery on time

13 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased the same men’s sandals a…

Purchased the same men’s sandals a couple of years ago in size 9. Struggle finding women’s sandals in my size on the high street. Sandals are so comfortable and you wouldn’t know they are men’s. Free delivery, received the following day so saved me going into town to buy another pair.
Thank you.

8 de julho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Well ordering was ok but parcel was…

Well ordering was ok but parcel was damaged so wasn't delivered and trying to get hold of anyone to mention it as coiuer said get in touch with seller but getting hold of them was nightmare but when I did hear was few days before I received replacements

13 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Items never arrived

Bought shoes for a birthday with free next day delivery. Seemed too good to be true. It was. Items never arrived, I emailed to find out what happened, apparently they were lost in transit and the item was then out of stock so no replacement could be sent.

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent overall in everything …

Delivery service is excellent as they offer free of charge next day delivery!

Loved both the products and the price, so keeping both. However, the return policy seems to be very generous too!

13 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered two pairs of sandals on line…

I ordered two pairs of sandals on line from Shoe Zone.
I am over the moon with my sandals that I received. Delivery was quick, they are value for money and so comfortable I would recommend Shoe Zone. I wore them to do my weekly shop and it was like walking on air. You don’t always have to pay a lot of money for value,

16 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bought sum trainers from shoe zone and…

Bought sum trainers from shoe zone and within a week the sole is all ready wearing out I expected then to last a lot longer than a week

10 de julho de 2026
Opinião espontânea
logótipo da shoezone

Resposta da shoezone

Thank you for taking the time to leave a review.

We are sorry to hear that you have experienced issues.

If you have not already, please contact us directly for further assistance:

https://help.shoezone.com/hc/en-gb/requests/new

Kind Regards,

Classificada 5 em 5 estrelas

Really impressed by the service

Really impressed by the service. Ordered at nearly 11pm on a Thursday and item delivered for free by 1pm Saturday. Item ordered is as shown and very comfortable. Just what I was looking for.

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This summer , marvellous hot weather shoes…

This summer , Shoezone have supplied wonderful light footwear for the hot weather for not only myself, but also my adult daughter and disabled husband.
We each had x2 pairs, competitively priced , with free next day delivery, so x6 pairs in total.
You could not ask for more than this excellent service. It is a joy to find in these days when excellence is hard to find. I have no hesitation in recommending Shoezone to my friends.

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My lovely new trainers.

I have received my new trainers in good condition, the person who delivered them was very pleasant, my order arrived in the time stated and left me plenty of time to go on my errand I require to do, thank you 👍😄

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

The service through the website was great the delivery was as specified and the order was just as I expected. Sadly I do not have a local store so rhe website is a great addition to the company

11 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Original Lunar Plimsoles

I bought Lunar shoes from ShoeZone two years running, they are the most beautiful butter soft leather plimsoles, it’s like wearing slippers from day one, a few weeks ago I bought a third pair but directly from lunar, when they arrived they were not the beautiful leather that they used to be, I returned them and called into my local ShoeZone to see if they had any of the original, they did but were on display so one shoe looked a little handled, the man who served me said he could order them for me because they come from their warehouse on the same order number, he put the others on reserve for me just in case, I went to collect them and a girl served me, I opened the parcel just to make sure, they were definitely the originals, I said I would take the reserved pair as well, she said she would order me a new pair to be sent to my home Next day delivery Free! Then came the realisation that I had ordered the wrong size (my fault not the man who ordered them) I had got confused with the European sizing, I needed a 37 and had ordered a 36, the girl was so patient, she ordered two new pair for me, I received them the next day, the beautiful soft leather originals, I can’t praise highly enough both shop staff who served me, both were polite, cheerful and extremely helpful, sorry I can’t name them but my local store is Wolverhampton so feel sure if they read this they will know who they are, many, many thanks.

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great hassle free service and lots of choice

I order online from shoezone a few times a year (they have loads more quality stock online than in most stores and are good value). Delivery is always quick (one exception...see below) and I get clear regular updates. Because I have 12 months to return any unwanted shoes I return these to store when I'm next in the town where my nearest store is, so there's no stress involved. The only one time I did face a delivery delay for my child's school shoes, I received a no quibble refund and was able to reorder a new pair just in time for start of school.

12 de julho de 2026
Opinião espontânea

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