Shopmium Opiniões 

790
•
TrustScore: 3.5 em 5

3,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Interressant pour certains produits. Malheureusement pas assez de choix et parfois une offre qui disparaît qq heure après l achat et je n ai pas eu le temps de rentrer et de faire la demande que celle... Ver mais

Classificada 1 em 5 estrelas

Je pense que ce serait la première et la dernière fois que j'utilise cette application. Erreur pour calculer les remboursements, pas de moyen d'accéder au service client si ce n'est que avec des ré... Ver mais

Classificada 5 em 5 estrelas

J adore cette application elle me fait faire des economies et de plus je test des produit auquel j aurai jamais pensé merci shopuim

Classificada 5 em 5 estrelas

I was really surprised to hear when my parents called and mentioned she had won a £250 voucher through shopimum and a competition (thank you guys). I regularly use the app, and they have great... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback

Escrito pela empresa

Shopmium is a free cashback app that helps you save money on your groceries. You can find exclusive offers on food, drinks, beauty, household items and more. You just need to buy the eligible products, send a picture of your receipt, scan the product(s) barcode(s), and wait for your cashback to be credited to your account. It's that simple!


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

790 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(790)

71 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Avoid

Been a customer for > 5 years.

Used to have good offers.

However, the offers have seriously declined, the imposition of a minimum £10 credit before cash back and the final nail in the coffin was the £4.00 inactivity fee, which is charged monthly until the balance is nil.

Goodbye Shopmium, you used to be good, but now all about maximising profit to the detriment of your customers.

16 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am really fed up with this company

I am really fed up with this company - seemingly I had a free chocolate bar for my birthday but when I came to redeem it was only for gold members!!! Why don't they make terms and conditions clear and uncomplicated. I'm not sure I'll bother anymore- most of the offers are for ultra processed foods anyway.

26 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

Like others, I used to love this app but in recent years, the offers are poor and the introduction of deducting fees due to inactivity is unfair. There was no way warning informing me about the introduction of this process. Neither did I receive any emails in the 14 days prior to the £7 being deducted due to inactivity. I regularly check my emails and it simply wasn’t received; neither in my junk or main inbox. They’re therefore deducting fees outside their terms and conditions and will point blank refuse to refund you. This company has gone to the dogs, avoid.

26 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Je commence vraiment à en avoir marre…

Je commence vraiment à en avoir marre de cette application , le ticket est validé et puis 5 jours après refuse c est du grand n'importe quoi !

7 de março de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Bonjour Alizee, si vous avez rencontré un problème avec votre demande de remboursement, vous pouvez contacter notre service client depuis le centre d'aide dans notre application (depuis la page "Mon profil")
Bien cordialement
L'équipe Shopmium

Classificada 5 em 5 estrelas

Super application pour économiser sur les courses

Une application vraiment simple d'utilisation. Les demandes sont faciles à faire, on scanne notre produit, on télécharge notre ticket et c'est parti ! Les remboursements sont rapides, en quelques jours seulement.

22 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Merci pour votre retour Sonia !

Classificada 1 em 5 estrelas

mauvais payeur

trouve toujours un excuse pour ne pas payer. je me desabonne

28 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Bonjour Romeo, Nous sommes désolés pour votre expérience. Notre objectif est toujours d'assurer un traitement juste et conforme aux conditions des offres.
N'hésitez pas à contacter notre service client via le centre d'aide dans l’application en nous fournissant les détails de votre demande. Nous voulons nous assurer que chaque utilisateur bénéficie de l'expérience la plus transparente possible.
L’équipe Shopmium

Classificada 1 em 5 estrelas

Offre de bienvenue

Offre de bienvenue, tout est ok et pourtant remboursement refusé.. encore une appli pleine d'arnaque..

28 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Bonjour Céline, Nous sommes désolés pour votre expérience. Notre objectif est toujours d'assurer un traitement juste et conforme.
N'hésitez pas à contacter notre service client via le centre d'aide dans l’application en nous fournissant les détails de votre offre de bienvenue et l'email utilisé pour la création de votre compte Shopmium
L’équipe Shopmium

Classificada 5 em 5 estrelas

neuviste

je suis debutante mais c une application simple a se servir.
manque peut être de produit ou pas asez renouvellé .
mais j'aime bien cette application je la recommande

21 de dezembro de 2024
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Merci Laurence pour votre avis positif :-)

Classificada 5 em 5 estrelas

Un site sûr et rapide

Un site sûr et rapide dans ces remboursements. Je l'utilise depuis quelques mois et je suis heureux de pouvoir me faire rembourser mes courses. Que ce soit lessive ou alors produit du quotidien

24 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Merci Aurélien pour votre avis !

Classificada 1 em 5 estrelas

They ruined the app

This used to be the best app out there until they ruined it with £10 minimum to cash out. Today I’ve had £4 taken from my account because I haven’t made a purchase recently. There’s no point in trying to save for £10 now if they keep taking money as it’s unachievable. I have stopped recommending the app to people now and instead I am warning others not to bother using it as it’s pointless now. Gutted as it was the best app out there but now it’s getting deleted.

21 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

We appreciate your feedback. The introduction of the £10 minimum cashout was made to improve the sustainability of our platform and allow us to continue providing great cashback offers.
The inactivity fee is only applied after six months of no user activity and is to help us maintain dormant accounts. We send an email reminder days before to give users an opportunity to take action.
We value your past support and hope to continue providing you with great cashback opportunities.
Best,
The Shopmium Team

Classificada 1 em 5 estrelas

Talk about ruining a good thing.

The app used to be great, I'd occasionally use a coupon or two and a couple of days after submitting receipts I'd receive the cash back straight into my account.

A while back they changed this so that you had to hit £10 cash before they'd send it to you and as someone who doesn't use coupons unless it's for something I'd be buying anyway, it takes a long time to reach that threshold since often discounts are for less than £1. (I assume they're holding everyone's money in an account somewhere and making a nice bit of interest off of it while we wait.)

That was annoying but I figured it was fine, sooner or later I'd hit the threshold and cash out. But NOW I just received an email that if I don't submit more cashback requests, they'll start charging me a fee on my saved up previous requests every month! I'm not going to be forced into buying extra stuff just to use coupons, so I'll be closing my account and hoping they reconsider their stance as I'm sure I'm not the only one really put off by this. I'll be submitting a note to MoneySavingExpert about this too as they usually recommend Shopmium and it's where I found out about it but these new terms might revise their recommendations.

Talk about ruining a good thing.

11 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Hello and thanks for sharing your experience. The introduction of the £10 minimum cashout was not a decision we made lightly, but it helps ensure we can continue to provide great offers in the long run.
We always encourage cashback on products you would normally buy, and we are constantly working to expand our offers to help users reach the threshold faster.
Regarding the inactivity fee, this only applies after six months of no cashback activity, and we send a reminder before. The fee helps us cover the costs of maintaining accounts that are no longer in use.
We truly appreciate your feedback as we’re always looking for ways to improve
Best,
The Shopmium Team

Classificada 5 em 5 estrelas

j adore

permet de faire des economies et de decouvrir des produit que l on ne connait pas

9 de fevereiro de 2025
Opinião espontânea
logótipo da Shopmium

Resposta da Shopmium

Merci Delphine !

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