I recently ordered a dinosaur night lamb for my grandson's 2nd birthday and received a message from Moderny saying that the item was delivered. Normally, packages are received by my front door and my... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I recently ordered a dinosaur night lamb for my grandson's 2nd birthday and received a message from Moderny saying that the item was delivered. Normally, packages are received by my front door and my... Ver mais
A empresa respondeu
Horrible experience. Have been misled and sent from one department to another. No delivery. They tried to tell me my item was delivered but was returned now trying to redeliver. This merry-go-roun... Ver mais
A empresa respondeu
I ordered a bunch of things on sale from Moderny back in March, and initially, did not receive email updates regarding the status of the delivery. I assumed it would be several weeks just because it's... Ver mais
A empresa respondeu
The delivery procedure was open and very convenient. Their customer support team answered my questions regarding the order in a very timely manner. Loved the glass miniature flower bouquet I bought, a... Ver mais
A empresa respondeu
We are your trusted source for all modern home decor items!
Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What a wonderful book shaped lamp - it was a Christmas gift for my partner and she loves it. Thank you.

Resposta da Moderny
Nicely made and is just as pictured. It made for a great gift to my friend. She loved it!

Resposta da Moderny
High quality , easy delivery on time. Great to have this new blanket at home

Resposta da Moderny
Easy to browse and to make a choice for a gift. Nice to see items that are different and not mass produced

Resposta da Moderny
Appalling. Totally disorganised. When they messed up, they refused to send a refund. Absolutely never again.

Resposta da Moderny
Absolutely the worst thing I've ever purchased online... product is so poor and nothing like the description ... advertised as a "stained glass book lamp" on arrival it was basically a poorly constructed piece of plastic that looked like it had beed painted using a knife and fork. The customer care is an absolute disgrace .. requested a refund but was offered a choice of voucher or 50% refund but i could also return for full refund but the postage quote was £300 plus ( item was purchased for approximately £42 which included postage) ...
Avoid this company and do not purchase anything !!!
UPDATE!!!
Reply from Moderny stating i can contact them to sort my issues.... I have already contacted them to raise my issue hence my original review 😤...

Resposta da Moderny
Unique individual items made with care and excellent Quality.

Resposta da Moderny
I ordered a lamp as a christmas present, but its really small, very cheap looking, and the battery connections do not work. Ive asked 5 times for a returns label, and had nothing back other than an email saying something like 'how can we help'. Well a returns label would be useful. Im bombarded by their emails and not happy with their service!

Resposta da Moderny
The merchandise I ordered were as expected and quite nice. However, I ordered a bedspread but was sent a bedspread that I DID not order. There was a note enclosed stating that the company hoped that I liked it. I do not. Now I have yo go through the hassle of calling customer service, hopefully getting instructions on what to do with it, a taking it to some delivery service. Also, there was no packing list so I will have to hope that the person I speak with can find the appropriate item number and thus I can get a refund for something that I did not order and do not want.
All of this could have been avoided if someone could have either telephoned me to affirm my approval for the replacement - or better, refund the cost of the item and send me the items I DID order. And re the date of this experience, there is no option for “shortly after I received it but I don’t remember the exact date”.

Resposta da Moderny
I LOVE your blankets and the quality is over the top. I have bought 5 of them in different sizes, and will most certainly buy more. Even made family members buy them and recently bought one, as a gift for family
BUT.. The mystery items. That's not even close to be worth it. Yes I know I shouldn't expect anything, but I did, only because of the quality of the other product I have bought.

Resposta da Moderny

Resposta da Moderny
Took a long time to arrive, but LOVE the ladies!
Beautiful and very vibrant colors

Resposta da Moderny
I like the product and not so long I received it

Resposta da Moderny
Great service excellent products 👌

Resposta da Moderny
I absolutely love my purchase! These colourful women have made a huge impression on my lounge room and I am receiving lots of complements.

Resposta da Moderny
After a long wait, the pieces I purchased finally arrived however one of the three items was broken in shipping. The pieces are beautiful although the colors weren't as brilliant as pictured. Modern shipped a replacement piece without any hassle

Resposta da Moderny
Very communicative and kept me in the loop with all purchases

Resposta da Moderny
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.