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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased Willie’s Devil’s Brigade Whiskey, Willie’s Huckleberry Sweet Cream Liqueur. Shopping from Shots Box website was easy and my package was delivered timely and without issue. I upgraded the p... Ver mais

Classificada 4 em 5 estrelas

Other than the fact that every time I order they send the bottles wrapped in 100 tons of bubble wrap ( bad for the environment ) and then in plastic bags ( also bad) but what makes it worse is that... Ver mais

Classificada 5 em 5 estrelas

Ordered 4 bottles of “Willies Big Horn Bourbon”, located in Ennis, MT. The online ordering process was a little bit confusing. The order end up getting shipped to some local pick up place in Los Angel... Ver mais

Classificada 4 em 5 estrelas

I had no problem in ordering willies big horn bourbon from you the problem was with the shipping company GLS. it was order on 12/22/20 & It arrived on 1/8/21 Was scanned at delivery depot on 12 /28/20... Ver mais

Informações sobre a empresa

  1. Loja de licores
  2. Loja de bebidas alcoólicas

Informação fornecida por diversas fontes externas

Shots Box is a liquor delivery service for Los Angeles, CA. Visit our website to get deliveries from a wide range of distillers and manufacturers!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Special Requests Accepted

I found the distiller I was looking for but not the specific spirit I was looking for. I emailed and asked if it would be possible for them to get some. They got back to me that day and let me know it was possible and they worked with the distiller to get some.
Great group of people here and will order again when ready.

10 de março de 2021
Classificada 5 em 5 estrelas

Ordered 6 bottles of a hard-to-find…

Ordered 6 bottles of a hard-to-find Japanese liqueur and they arrived relatively quickly (in spite of having to come all the way across the country), were very well packed (particularly important when traveling that far), and were exactly what I ordered. First time I used Shots Box and am favorably impressed.

8 de março de 2021
Classificada 5 em 5 estrelas

Great Service

I placed my order. The app was very easy to use. I didn't get lost I have any problems I was kept informed beer female as to when my order with chip and when I would receive I was pleasantly please thank you very much

8 de março de 2021
Classificada 1 em 5 estrelas

DO NOT USE this company

Horribly rude customer service, terrible communication. Would never recommend this company to anyone. They were extremely unhelpful.

2 de março de 2021
logótipo da Shots Box

Resposta da Shots Box

I am sorry to hear this, what was the problem, we do not want customers to leave our site with a bad experience. send us an email at info@shotsbox.com. let us have another shot at fixing this.

Classificada 2 em 5 estrelas

Disappointed

I think the service is really cool, but it took 2 months to receive the first box and at least 2 of the whiskeys were grocery store variety which did not meet my expectations. I specifically chose this service because I thought that the selections were unique and uncommon. Perhaps I missed some fine print, but overall I am disappointed and will cancel the subscription.

27 de fevereiro de 2021
Classificada 2 em 5 estrelas

EDITED: Initial complaint has been deleted by me

Shots Box was misleading when I signed up back in October. JC, the owner, did not initially handle my bad review in a way that would deescalate it. All of this was in a private email exchange. I now believe that my complaint has been heard. There's nothing that can be done to "rectify" the situation. I do however feel that JC has heard what I have to say. My hope is that Shots Box will be better in the future at handling customer service.

26 de fevereiro de 2021
Opinião espontânea
logótipo da Shots Box

Resposta da Shots Box

I am sorry you had this experience. The images on our website clearly show 3 boxes, we clearly state it’s an every other month(bimonthly) club that lasts 6 months a box every even month. We also have a month to month option or a yearly option. We are in business to provide our customers with a great experience. I’m sorry you did not have a great experience. If you would like to continue your membership we can get you back on the list. Send me an email at jc@shotsbox.com. We can even honor the lower club price you were signed up at.

Classificada 1 em 5 estrelas

Half of the order damaged during…

Half of the order damaged during shipping, to the point the delivery company removed it from the Pkg. Wrote to Customer service. Never heard back.

26 de fevereiro de 2021
logótipo da Shots Box

Resposta da Shots Box

That is not good news. We can’t seem to find any correspondences from you. Shoot me over an email jc@shotsbox.com. When there is breakage, we get replacements out immediately. You can always contact us through our website/Facebook/email.

Classificada 1 em 5 estrelas

These guys don't seem to know what they…

These guys don't seem to know what they are doing. They don't seem to have customer service so that makes working with them even more difficult. Their shipping and notifications are also a joke. I would find somewhere else to spend your money.

23 de fevereiro de 2021
logótipo da Shots Box

Resposta da Shots Box

Hello Dan,

Thank you for leaving a review. We appreciate your criticism and will use it to improve our processes to the best of our ability. You can contact us at anytime via our contact us page: https://shotsbox.com/contact/

Classificada 2 em 5 estrelas

Unfortunately we ordered in December

Unfortunately we ordered in December. Was told it would ship 2/8/21 and we still don’t have it. The website and tracking info is not easy to use and not helpful. It’s now 2/22/21 and still nothing but have already been charged for a second box. Very upsetting as this is a subscription service we were very excited about. I heard nothing but great things about the actual product so I am hoping when I finally receive it I can give a much better review. The shipping is disappointing.

23 de fevereiro de 2021
logótipo da Shots Box

Resposta da Shots Box

Hello Michele,

Looks like your box was delivered this week. We hope you enjoy the selections. In the future, you are always welcome to reach out to us via our contact us page: https://shotsbox.com/contact/

We can provide you with more information regarding your shipment, or even reach out to the shipping carrier on your behalf!

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