Great customer service with personal updates from ordering to delivery. Very quick and on time delivery by friendly courier. Very well packaged with no bits missing! The Palmako Emilia greenhouse wa... Ver mais
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Outstanding customer service/care. We had a delivery issue, it was rectified straight away. Thank you so much to Gemma, extremely professional and helpful. So pleased with the log cabin, great price,... Ver mais
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Easy to order and customer services were ok. Got sent wrong shed and 2 roof panels were smashed. Quick replacement but I had to wait over a week for pallet to be uplifted from my driveway.Did not... Ver mais
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Ordering was easy and the price was competitive. Shed was delivered as arranged by two very helpful delivery drivers. All parts were present as listed. We found construction of the shed quite difficul... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Interest Free Credit available on many Log Cabins building kits, or £100.00 Deposit. Superb Value and excellent Quality! Contact Simply Log Cabins Today.
Informações de contacto
NG24, Newark-on-Trent, Reino Unido
- www.simplylogcabins.co.uk
4,2
Bom
167 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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Simply Log Cabins should be simply Bad Cabins
Simply log cabins take your money in my case £2500 then when there is a part missing they just ignore your e-mails not a good company to deal with be careful when you spend a lot of money and they take it and forget you.......
25 de agosto de 2020
Opinião espontânea
Resposta da Simply Log Cabins
Dear Dave
Thanks for your message. We sell very large numbers of log cabins and timber buildings and can assure you categorically that we do not ever ignore e-mails. If you contacted us on a weekend it may be that we didnt respond until the Monday. We dont have record of sending out spare parts, did you eventually find the missing parts in the package?
A really bad experience
A really bad experience. Ordered a summerhouse as perfect (not sale) which when it arrived had 2 parts missing which they did reorder and I got. But the summerhouse has been stored for too long so when we tried to put it together it was all twisted and damaged so therefore wouldnt go together properly. I emailed them 4 times and sent 20 pictures to show them the damage of which they are just ignoring my emails. I also reported a broken lock and they ignored this too. Very bad customer service and summerhouse was like a second of which they have not apologised for or done anything about. I wouldn’t recommend them. Very poor quality and value for money
10 de julho de 2020
Opinião espontânea
Resposta da Simply Log Cabins
Thank you for your review. As you review is anonymous we are unable to trace your order and dont have a record of 20 photographs. If you could kindly contact us we would be pleased to review.
Thanks
Purchased the Prima 5th Avenue for self…
Purchased the Prima 5th Avenue for self erect . Other than a couple of minor packaging issues of hardware it all went extremely well .
If a 70 year old can erect it on his own then anyone can !
Aimee at Simply Log Cabins was extremely helpful and dealt with the hardware issues very efficiently .
Lugarde delivered the cabin without any fuss , all items were very well packed and the hardware came in a very nice holdall together with the erection instructions . I would recommend this supplier for a very good quality product . A rare bit of praise from me indeed !!
14 de março de 2020
Opinião espontânea
We purchased a Norland Scotland 1 …
We purchased a Norland Scotland 1 Corner Building from Simply Log Cabins Ltd without any options, but added insulation to the floor and roof as detailed on another suppliers website.
Despite some negative reviews, we found the experience very positive with a couple of problems concerning slight damage and a replacement lock having to be obtained from Estonia being dealt with to our satisfaction.
Great price and service. Highly recommended!
10 de outubro de 2017
Opinião espontânea
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