A very high standard of customer service. They dealt with replacing my father’s almost new Audi A5 Avant after a critical failure in a very professional, pragmatic and empathetic manner. A big thanks to Phil Morgan for quickly coming to an agreeable resolution.

Don’t go here very high turnover of staff
In house bullying is going on and been covered up!

I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away.
I collected it a few days later and it was in excellent condition for a used car.

This is my second purchase from a VW dealership and I would 100% recommend buying from VW Bridgend,
All the staff were amazing, great customer service, friendly and approachable. Everything was explained clearly about the vehicle, the warranty and the service. I am confident that if I have any further queries, they would be very happy to help.

These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill.
He toke a look at the two scratches on front of our brand new district green Audi. He explained to us he would only need a ten minute buff as it hasn’t gone through to the paint work. Spoke to John on phone booked it in for today Wednesday the 29 th at 11:00 brought it back to me in the shop it toke them 10 mins. Will definitely be going back in future they were patient professional and you know they love cars and will look after it. Thanks guys you the best!

Never trust a Sinclair's garage , period. They ruined the injectors in 2017 during the emissions scandal and now they have fully packed in again and the golf needs to be scrapped . Wasted money on this car , never trust VW either. Sinclair's ignored all attempts to contact them about a separate issue because they couldn't be bothered . I hope they go out of business. VW is dead. Here comes the spin to get out of it, they can't find an email, when I sent 2. Shows how they are in denial.

Your representative Josh was invaluable in his knowledge and assistance not only with car performance but also with technical and financial issues.

Sinclair Bridgend always provides me with good service. The staff are always friendly and helpful

Very helpful, friendly staff

Personal service was much appreciated

The branch kindly arranged to have a vehicle delivered to me in Bridgend from their Neyland branch. The vehicle was exactly as I'd hoped, and they secured the transaction within a week. James at the branch was lovely to deal with, and very honest.

Another excellent purchase from Bridgend Audi. I was given clear guidance in making my choice, and kept informed of all updates in relation to my purchase. My car was delivered with no fuss and the hand over was perfect. All staff I spoke to were helpful and knowledgeable- making the process smooth.

Excellent service at Audi Bridgend. John the salesman listened to what we wanted and found a car to suit our needs. Very quick delivery and kept informed all the way from start to finish.

Everyone is very friendly and helpful including the receptionist and a woman in servicing who is called Alicia, I think.Martin is very good at explaining everything in the new car and is always patient and courteous. These are the reasons why I've returned to yourselves several times.

Smooth purchase and knowledgeable customer service

Excellent service from Jacob and the team at Bridgend Audi.
I had a warning message on my vehicle last night, at 4.30 today I have the car back, sensor replaced and it’s been cleaned beautifully. This isn’t the first time I’ve dealt with the Bridgend branch of Audi, they really do look after the customer.
I would recommend every time thank you all 😊

Fantastic selection of cars and excellent sales representatives.

Martin Nixon is an excellent salesman. He communicated very well with me at every stage of the way and ensured that I purchased the car of my dreams.

I had an excellent experience which made the whole process very easy. Sales staff sat with me and explained very patiently all the new controls on the vehicle ensuring that I was fully confident with my new car before leaving the showroom.
I was very satisfied with the excellent service I received.