Friendly & relaxed sales process with no pushy sales attempting to add products to the purchase. Able to take the vehicle on an extended test drive which, given a change from manual to auto, was ver... Ver mais
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Leia as opiniões dos outros
Excellent service. Very knowledgeable, helpful and polite personnel. I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which the... Ver mais
A empresa respondeu
I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other hel... Ver mais
Great experience upgrading my car. Emailed Sinclair Bridgend Monday, phone call from sales Tuesday reporting car to my spec was in stock and arranged test drive for Wednesday, test drive completed and... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Bridgend Audi
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Tremain Road, CF31 2TZ, Bridgend, Wales, Reino Unido
- 01656 602211
Pede aos clientes que escrevam opiniões
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Respondeu a 74% das suas opiniões negativas
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Excellent purchasing experience
Excellent purchasing experience - couldn’t be easier. Good deal on new car and trade-in. Great service from Martin, Andrew and Chris! Also didn’t have to wait long for new build car. Highly recommend.

Resposta da Sinclair Group - Bridgend Audi
Martin Parsons was extremely helpful…
Martin Parsons was extremely helpful and was not pushing to get a deal. He explained the workings of the Q2 clearly and would be there for me if I needed further help.

Resposta da Sinclair Group - Bridgend Audi
Customer service non existent
After having an red warning light on my car today I am told by Audi Bridgend that I would have to wait until January/February before a diagnostic check and then get the repair done. If Audi are making cars with that many problems after having one for 35 years I will not be buying another one. Totally unacceptable customer service - if you can call it that!!!!
Great to deal with
Very easy to deal with and any queries quickly resolved. Well looked after through the whole buying process.

Resposta da Sinclair Group - Bridgend Audi
Great experience
Great experience. James was easy to deal with and always kept me up to date with the car.

Resposta da Sinclair Group - Bridgend Audi
Andrew Llewellyn was very helpful and…
Andrew Llewellyn was very helpful and knowledgeable-a pleasure to deal with him

Resposta da Sinclair Group - Bridgend Audi
Excellent customer service as always.

Resposta da Sinclair Group - Bridgend Audi

Resposta da Sinclair Group - Bridgend Audi

Resposta da Sinclair Group - Bridgend Audi
Excellent service as usual I’ve been…
Excellent service as usual I’ve been using sinclaires for 27 years between merc and Audi and would not deal with any other dealership 🥰🥰

Resposta da Sinclair Group - Bridgend Audi
Outstanding service
Outstanding service, I’ve used Sinclair Audi for about 10 years now and the service has always been exceptional from the sales team, front of house staff, service team, everyone, and this time was no different. I am delighted with my purchase and the team could not have done more to accommodate my needs, I highly recommend Sinclair garage’s.

Resposta da Sinclair Group - Bridgend Audi
New vehicle from Bridgend Audi
Bridgend Audi make purchasing a vehicle a pleasure. They are always welcoming and happy to advise no matter how trivial the query is.

Resposta da Sinclair Group - Bridgend Audi
Great customer service
Ease of sale and great handover with advice about the car.
Used Audi Bridgend for the last 10years as best customer service I have had.

Resposta da Sinclair Group - Bridgend Audi
I recently purchased an Audi Q2 and had…
I recently purchased an Audi Q2 and had the pleasure of dealing with Hywel throughout the process. From the very first conversation, he was lovely, approachable, and incredibly knowledgeable about the car and the brand. He took the time to understand what I was looking for and guided me through the options without ever being pushy, which made the whole experience relaxed and enjoyable.
Hywel went above and beyond to make sure everything was seamless, from the test drive through to the final handover. I couldn’t be happier with both the service and the car itself.
If you’re considering an Audi, I would highly recommend speaking to Hywel – he made what could have been a stressful process an absolute pleasure.

Resposta da Sinclair Group - Bridgend Audi
Very attentive and very knowledgeable…
Very attentive and very knowledgeable and helpful. Couldn’t do enough for me and made me feel at ease that I could ask the questions knowing I would get all the answers.

Resposta da Sinclair Group - Bridgend Audi
Refreshing and Professional
Hywel has been fantastic from start to finish. No fuss and got us a new car within a week. We had previously used a rival company before Audi and the service was shocking. I’m so glad there are still genuine car dealerships who are friendly, professional and approachable such as Audi Bridgend and Hywel.

Resposta da Sinclair Group - Bridgend Audi
What a disgrace of a company totally…
What a disgrace of a company totally unhelpful salesman lied to get his sale and the Sales Manager how rude and sarcastic on the phone , they got the car wrong told me it was the same as my old one now trying to get out of it and never mentioned the £99 until day of collection , don’t want to change the vehicle yet there mistake to cover the salespersons backside would never recommend and wouldn’t buy a vehicle from Audi Bridgend again disgrace now they got the sale they don’t care am unhappy and they ain’t bothered avoid avoid avoid , they also never mentioned the extra tax I had to pay refused to give me a refund on it and been trying to change this vehicle over 2 weeks with no communication only e mail to say they will look into I have contacted trading standards a solicitor and also the motor Ombudsman they are covering there backsides and I want this vehicle changing ! Martin Nixon was the salesperson and Stuart price the so called sarcastic Sales Manager !Disgusted

Resposta da Sinclair Group - Bridgend Audi
Perfect
Purchased an Audi A5 coupe recently from
Audi Bridgend . I must say it was an extremely good experience. The sales exec I dealt with ( Hywel ) was excellent and even came to work during his holiday to do the handover.
Car is amazing and I would highly recommend this company .

Resposta da Sinclair Group - Bridgend Audi

Resposta da Sinclair Group - Bridgend Audi
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