Excellent communication from every person I’ve spoken with / dealt with, very friendly and helpful. Do what they say they’re gonna do, more than pleased with my dealings with Sinclair Group - Neyland... Ver mais
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Leia as opiniões dos outros
I have been attending for a few years now regular service and yearly mot for my Audi. Always welcomed with professional friendly staff and updated about work being done, costs etc. prior to being carr... Ver mais
A empresa respondeu
We have recently changed our car and purchased an A4 Avant. The whole process was very easy and relaxed. There was no hard sell, and no pressure. The sales person Martin was very knowledgeable havi... Ver mais
A empresa respondeu
The member of sraff was really helpful, he went at my pace, answered all the questions I had, and made the whole experience of buying a car very straightforward.
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Neyland Audi
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
1 Havenbridge Road, SA73 1QY, Neyland, Reino Unido
- 01646 602211
4,7
Excelente
100 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 74% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very welcoming
Very welcoming, easy drop off and collection arrangements, no issues, excellent service.
19 de fevereiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for your positive feedback! We’re pleased to hear that you found the drop-off and collection process straightforward and that everything ran smoothly. It’s great to know you felt welcomed and well looked after — we’ll be sure to share your comments with the team. We look forward to assisting you again in the future.
Always the best care 😃
4 de fevereiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you so much for your positive review Susan! We strive to provide the best care for all of our customers. We look forward to seeing you again, next time!
Resposta da Sinclair Group - Neyland Audi
We're thrilled to hear that you're pleased with our service Robert! Thank you for choosing us and for taking the time to leave us a great review. Will make sure to pass this on to the Audi Team!
Great Audi Neyland
Customer service was good, they kept me informed of what was wrong with car, what needed doing and prices involved .
Everything was done quickly and I was informed when car was ready.
My car came back all work done and clean.
Thank you Audi Neyland for great service.
13 de fevereiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for the great review Susan! We're so glad we could provide a quick and thorough experience for you. I will make sure to pass this on to the Audi Service team and Manager, we look forward to seeing you again next time!
I couldn’t be happier with Sinclair Group - Neyland Audi
Excellent communication from every person I’ve spoken with / dealt with, very friendly and helpful. Do what they say they’re gonna do, more than pleased with my dealings with Sinclair Group - Neyland Audi, I have every intention of remaining with them for the rest of my driving days. I like the video of the service I just had, a nice touch.
10 de fevereiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for the great review, Martin! We're happy to hear that you've had a positive experience with our team at Neyland Audi. I will make sure to pass this on to the team and Audi Manager. We value your business and look forward to seeing you again!
The sales department is amazing they…
The sales department is amazing they communicate very well and the have the good customer care service.Everything went well
28 de janeiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you so much for your kind words Regina! We're thrilled to hear that everything went well for you. I will make sure I pass this on to Martin and the Audi Sales Manager. We look forward to seeing you again in the future!
All staff were extremely professional
All staff were extremely professional, The car was serviced and was available for collection after only a couple of hours.
It was washed and vacuumed before I collected
3 de fevereiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for your positive feedback Craig! We are thrilled to hear that our staff provided excellent service and that you were happy with the quick turnaround time and the cleaning of your car. We value your business and look forward to seeing you again in the future! I will make sure to pass this feedback onto the Audi Service team and Service manager.
Very helpful finding the car I wanted…
Very helpful finding the car I wanted which was quite specific - type colour age mileage etc. and I was kept informed all the time and knowledgeable with all the paperwork.
2 de fevereiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for your lovely feedback Annie! We're thrilled to hear that our team was able to find the perfect car for you and keep you updated throughout the process. I will make sure to pass this on to Martin and the Audi Sales Manager. We hope you enjoy your new car and wish you many happy miles driving!
Excellent service video and commentary…
Excellent service video and commentary on vehicle health check.
Whole business very professionally handled.
27 de janeiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you, Darrell, for your kind review! We’re thrilled to hear you found our service video and commentary helpful. We take great pride in providing a professional and thorough vehicle health check, and I’ll be sure to pass your feedback on to our Audi Service Team and Manager. Thanks again for choosing Sinclair Audi!
Helpful and talk nicely to us…
Good and honest eapecially to Neil in the service department
23 de janeiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for taking the time to leave a review Mrs Alejaga! We're delighted to hear that Neil in our service department provided you with excellent and honest service. I’ll be sure to pass your feedback on to Neil and our Service Manager.
Resposta da Sinclair Group - Neyland Audi
Thank you so much for your positive review! We are thrilled to hear that everything went smoothly for you, I will be sure to pass this on to our Audi Team and Manager.
Health Check
First class service and after sales, very disappointed with the video on the health check when the vehicle was on the lift, couldn’t here what was being said due to the Workshop Radio blasting over the mechanics voice.
6 de janeiro de 2026
Resposta da Sinclair Group - Neyland Audi
Thank you for your feedback! We're glad you had a great experience with our service and after sales support. We apologize for the inconvenience with the video and will make sure to address this issue to ensure better communication for future visits.
Purchased Audi q2
Excellent customer service Martin couldn’t have been more helpful.
24 de dezembro de 2025
Resposta da Sinclair Group - Neyland Audi
We're thrilled to hear that Martin provided you with excellent customer service! Our team strives to go above and beyond for our customers. Thank you for your positive feedback!
Resposta da Sinclair Group - Neyland Audi
Thank you for your kind words! Our team takes pride in providing efficient and transparent service for all of your repair needs. We appreciate your continuous support and loyalty.
Excellent customer service
I recently bought a car from Neyland. Process was very smooth and Martin was very professional, knowledgeable and I felt very well looked after. He took great care to ensure that everything was done corectly and was happy to spend time explaining all the controls on the car. I would definitely recommend Sinclair Neyland.
17 de dezembro de 2025
Resposta da Sinclair Group - Neyland Audi
Thank you for sharing your positive experience with us! We're glad to hear that Martin provided such great service and made sure everything was done correctly. We truly appreciate your recommendation of Sinclair Neyland. Enjoy your new car!
All went exactly to plan
All went exactly to plan. Car pick-up and return much appreciated!
16 de dezembro de 2025
Resposta da Sinclair Group - Neyland Audi
Thank you so much for your kind review! We are thrilled to hear that your car pick-up and return went smoothly. We strive to provide excellent service and we are happy to have met your expectations.
Good communication
Good communication, service and review completed as requested.
12 de dezembro de 2025
Resposta da Sinclair Group - Neyland Audi
Thank you for your kind words! We strive to provide exceptional communication and service to all of our clients. We are glad that we were able to complete your review as requested. Please let us know if we can assist you with anything else.
Resposta da Sinclair Group - Neyland Audi
We are thrilled to hear that our staff provided you with excellent service and answered all of your questions! Thank you for choosing us!
Resposta da Sinclair Group - Neyland Audi
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you found our services to be efficient. We greatly appreciate your support and hope to continue exceeding your expectations in the future.
Happy with car being serviced
27 de novembro de 2025
Resposta da Sinclair Group - Neyland Audi
Thank you for your positive feedback! We are thrilled to hear that you were happy with our car service. We strive to provide top-notch service to all of our customers. Thank you for choosing us!
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