Alistair the salesperson was very friendly, courteous and knowledgable and made us feel confident with our choice. We also experienced a warm welcome from the lady on reception.
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Leia as opiniões dos outros
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... Ver mais
Swansea Audi, a dealership that competes on price whilst maintaining a very high customer experience. This purchase is one of many previous Audi vehicles. I have personally dealt with Alistair the A... Ver mais
A empresa respondeu
We've recently purchased an Audi car at Sinclair and having Shaun Coleman as the sales rep was both a blessing and a lovely experience. Shaun was so patient with us and treated us highly giving us his... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Swansea Audi
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Langdon Road, SA1 8QY, Swansea, Reino Unido
- 01792 306600
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 74% das suas opiniões negativas
Geralmente responde dentro de um mês
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Chris Clarke was fantastic selling me…
Chris Clarke was fantastic selling me the Q8 and wow what a car it is. Swansea Audi had the best deal in the whole country for this car and i am thrilled with it. Thanks Chris and Swansea Audi
Sam was amazing from start to finish he…
Sam was amazing from start to finish he kept in touch and made the process of buying a used car very straightforward. Would definitely recommend Sinclair Audi.
The process of buying my car was easy…
The process of buying my car was easy and stress free.
Price will always be important,but the…
Price will always be important,but the customer experience will drive brand loyalty. Helpful and friendly staff. Thankyou.
From the initial contact with Tim @…
From the initial contact with Tim @ Sinclair Audi Swansea to the hand over of my new car , the service I received was exceptional and I am very grateful for the way in which Tim handled my experience in purchasing a new car .
Excellent support in choosing new car
Excellent support in choosing new car, good advice and followup within a few days to check all OK.
Great sales rep, made choosing the model easy
Alistair was great, had in-depth knowledge of the car, the differences between the models and packages and had the patience of a saint with all my questions.

Resposta da Sinclair Group - Swansea Audi
Faultless experience from Audi.
I have been buying Audi cars for many years and have never had any problems with any. from the buying experience to servicing etc has always been faultless.

Resposta da Sinclair Group - Swansea Audi
First time buying a used car from Audi main dealer
First time buying a used car from a main dealer, and it was a really pleasant experience from start to finish. From the initial phone call to arrange a test drive right through to driving away in the car, everything was handled smoothly and professionally.
Ffion, the sales representative, was absolutely brilliant. Nothing was too much trouble for her—she took the time to explain all the technology in the car, including how to connect my phone, and answered all my questions thoroughly and clearly. Her friendly and helpful approach really made a difference.
The receptionist was also very welcoming, friendly, and polite, which added to the overall positive experience.

Resposta da Sinclair Group - Swansea Audi
Great experience!
I had a very smooth experience buying new car. Very simple and streamlined with clear information provided, which helped with decision making.
Chris was amazing, giving me advice and assisting throughout the process. Constant email updates with status of the car were great.

Resposta da Sinclair Group - Swansea Audi
Tim was great . Love the car!
Tim was great . Made the whole process easy and very professional.

Resposta da Sinclair Group - Swansea Audi
Q3 purchased
Car delivery from manufacturing plant took only 8 weeks, 4 weeks ahead of schedule. Sales rep (Ffion) was very knowledgeable about the car and helped explain the MMI and link to mobile phone for me very clearly. I now realise there are some useful features which I missed on my last car even though it was the same model!

Resposta da Sinclair Group - Swansea Audi
Your sale staff Kieran
Your sale staff Kieran. He was excellent at his job and very friendly.

Resposta da Sinclair Group - Swansea Audi
The first I came to the showroom
The first I came to the showroom, I met Sam , it was dark outside and raining.i liked a car in the for court. Sam took me inside showed me and explained everything I wanted to know. I’m a woman on her own and wanted my son in law to check it out , he was on holiday , so I waited until he got back. When I went back I saw Kieron , he was very helpful, So I Baugh the car I wanted . So thank you Audi.

Resposta da Sinclair Group - Swansea Audi
Overall a very pleasant experience
Overall a very pleasant experience. Swift and efficient.

Resposta da Sinclair Group - Swansea Audi
A friendly Audi team
Ian was a great help and made the buying of my used Audi Q2 a simple process. Traveling by train to pick up the car, Ian met us at the station, nothing was too much trouble.

Resposta da Sinclair Group - Swansea Audi
A very personal centric service
A very personal centric service. At Swansea Audi the staff go out of their way to treat you with respect and empathy.
Ian ( Staddon) particularly! Through out the process Isn was proactive in his communication and kept me fully informed of what was happening.

Resposta da Sinclair Group - Swansea Audi
Excellent service and welcome all…
Excellent service and welcome all queries answered efficiently

Resposta da Sinclair Group - Swansea Audi
An old maxim is that no plan survived…
An old maxim is that no plan survived first contact with the enemy. So it is not what you plan but what you do when it goes pear shape. During my contacts with Audi Swansea we had a couple of hiccups, that were overcome quickly, efficiently and professionally. I would have no hesitation with dealing with Audi Swansea again and especially with your representative Shaun.

Resposta da Sinclair Group - Swansea Audi
Excellent experience
I visited Swansea Audi couple of times before I ordered my car.
I Highly recommend Swansea Audi, all the staff are friendly, polite and professional. The showroom is very clean.
I have had excellent customer service from Tim, from start to finish, he has been brilliant throughout. He had patience with me ordering/deciding what to spec, he replied to all my calls and emails and kept me up to date with my order.

Resposta da Sinclair Group - Swansea Audi
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