SiriusXM Opiniões 

1140
•
TrustScore: 1 em 5

1,2

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Classificada 1 em 5 estrelas

I was a loyal subscriber of SiriusXM for years. I received a call in 2025 to upgrade my subscription for $25 a month. I declined and then was offered a much lower rate. I agreed to the lower rate. My... Ver mais

Classificada 2 em 5 estrelas

The music runs on a loop now. I hate that I can't make a Playlist of my favorite songs. The service is good when I'm on a long road trip. You can call them and tell them you want to cancel and they im... Ver mais

Classificada 1 em 5 estrelas

They will raise your rates without notice. Probably at the beginning of the 1 year service they say it’s for one year but they don’t let you know before it’s going to raise and by the time you see the... Ver mais

Classificada 1 em 5 estrelas

The service itself was okay, but the songs on the specific channels we listen to were limited and repeated a lot. When trying to cancel the subscription it was extremely difficult to get to talk to a... Ver mais

Informações sobre a empresa

  1. Empresa de comunicação

Escrito pela empresa

SiriusXM is the leading audio entertainment company in North America with a portfolio of audio businesses including its flagship subscription entertainment service SiriusXM; the ad-supported and premium music streaming services of Pandora; an expansive podcast network; and a suite of business and advertising solutions.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

1 mil opiniões

5 estrelas
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1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(1140)

194 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Serious XM is a big joke

Serious XM is a big joke. They lied to me about me being on autopay, and on top of that, they overcharged me for my membership fees. I would highly suggest that Noone deals with them. They took a pending charge from one of my cards without my consent, and when I asked for my refund they said they was unable to issue me one.

8 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

My wife talked was told by a…

My wife was told by a representative that I could call and receive the same plan and pricing as her. When I called, I waited for about 30 minutes on hold for them to tell me "no". Bad service and dishonest

29 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I'm a senior they used to play oddie …

I'm a senior they used to play oddie goody on the groove and some time heart &soul.Now they plan all the modern songs and I don't care for all that.This is why I pay for my subscription.I wish they'd fix it.Go back to playing all the book.Goodies , songs

1 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I got rid of my 2019 Silverado over two…

I got rid of my 2019 Silverado over two years ago and they have me collecting payment from me for two years after I had canceled my subscription and for some odd reason it never actually canceled it. I call them today and cancel it and I get a phone call an hour later, stating that I still owe money and need to pay it after they told me that they reimbursed the funds for the money that I owed what I ask questions to “Jen” she very rapidly tells me to call different number and hangs up immediately when you can barely understand them with they’re strong Indian accents overall super annoying to deal with not worth it.

27 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give this company zero…

If I could give this company zero stars, I would.

Several years ago, I contacted the company to cancel my subscription. They confirmed that my service would be canceled, but they never actually processed the cancellation. As a result, they continued charging me for nearly eight months for a subscription tied to a vehicle I no longer owned.

When I contacted customer service to resolve the issue and request a refund, they refused to reimburse the money they had wrongfully collected. Their failure to honor the cancellation and their unwillingness to correct their mistake demonstrated a complete lack of accountability and respect for their customers.

Because of this experience, I will never do business with this company again. Whenever I purchase a new vehicle or receive promotional offers from them, I immediately throw them away. Based on my experience, I cannot recommend this service to anyone. Customers deserve honest billing practices, competent customer service, and a company that stands behind its commitments. Unfortunately, this company failed on every one of those expectations.

14 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sent to Sirius XM Canada

Sent to Sirius XM Canada
Hello,
After three months and hours trying to cancel my subscription, I was finally able to reach Ali, a supervisor, yesterday morning, who swore that he would call me back before the end of the day with a just outcome.
He did not call back.
It is understood by everyone that a subscription that cannot be cancelled online is a scam. I made numerous attempts through your online chats, in the end only to be referred to a phone number, which once called, would not connect.
Yesterday I had the brilliant idea of calling from a phone number other than my own and was actually able to talk to someone.
Obviously this charade of yours is a desperate attempt at stemming a wave of cancellations, and the depth of your managements’ dishonesty was something I did not expect from a company with whom I had been dealing since 2007 ( minus 2015,2016,2017).
To have the audacity to charge me $75 a month for a one car subscription (normally $8.99/mo ) that had expired months ago is beyond any reasonable justification even for a thief. Contrary to your company’s assertions last year, I was never advised of the subscription lapsing and a renewal required, having specifically stated that there should be no renewal without my consent. Your company had pulled a similar stunt last year and I did not want to be subjected to the same time loss and frustration once again.
As advised to Ali, failure to get back to me by the end of day yesterday would result in my disputing all transactions through my credit card. Over and above the two hours I spent trying to cancel the service, I lost another hour getting this dispute taken care of by the bank.
At the banks’ suggestion, I am writhing this e-mail to advise that I do not wish to renew the service and that my service is cancelled.
I will be copying this text into various media to warn others of your criminal activities. What you deserve is a class action lawsuit and wide media coverage. Your executives and directors should be jailed for the criminals they are.

7 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sirius XM won't delete data

Sirius XM will only delete your data if your state requires it. Stay away from this company as they do not care to be good custodians of their customers data. They informed me that they will not delete my data because I don't live in a state that requires that. So that are completely capable of deleting it, but won't. And they said if I had an issue with this i could reply to the email. The email is sent from a mailbox that can not receive replies. I suspect this entire company supports Trump.

6 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Called to cancel my SiriusXM…

Called to cancel my SiriusXM Subscription, Rep on phone (with dog barking in background, in India) was very aggressive and was trying to talk me out of cancelation. Finally i had to be loud and firm and told him No! Cancel My Subscription Now! He finally agreed and said - Ok, I have cancelled your subscription, 3 weeks later i get billed AGAIN..Dishonest Scammers, Beware!

4 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The billing practices-SHAMEFUL

The billing practices that use are terrible. I was a subscriber for years and then I stared noticing prior my yearly billing, that if I called before the billing date (as per the contract) they changed my billing date to the date I called. So this time I waited until the date and the when I called they billed my credit $27.99 for one month. I told them I want to cancel and they wouldn't reimburse me and pretty much said to bad so sad. Closer to the end of the month I will cancel and no longer be a subscriber. They are VERY shady with the billing and service agreements. This is still an active lawsuit - google it!

3 de julho de 2026
Opinião espontânea

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