SIXT Car Rental Australia Opiniões 

Hired from Sixt Blacktown late afternoon on 8th January. In fairness it was a very hot day but the staff seemed a little distracted from the off. We hire cars all over the world, often from Sixt, and have an annual hire car insurance policy which seemed to confuse the agent who we mainly dealt with, Anash. Once we got that straightened out the rest of the paperwork was easy. We were told that the car we were hiring was directly outside the office, but we were given the keys for a different car, which another member of staff then had to go get. This car DN50NI had quite a few areas of damage which we pointed out to the staff. I took photos of the damaged areas and was told that these had also been photographed by Sixt staff, and that when we received the usual pre-rental agreement paperwork that these would be noted. Later we received an email from Sixt with the usual paperwork stating that the car had no existing damages, which is clearly wrong. I have used the contact form on the Sixt au website to point out these errors and have sent some of my photos. Hopefully someone at Sixt will pick this up quickly and get the paperwork sorted out.

Great customer service personnel with required knowledge.
Good manager to guide
Good, reliable Cars
Van was just perfect.

Great experience

Nice car and friendly staff.

everythings from customer service to vehicel condition.

The most friendly and helpful car rental team/place on the planet. Could not fault them for customer service and vehicle delivery/availability. Great prices for rentals and a very trustworthy atmosphere which is not always the case with other car rental companies. I highly recommend if you are looking to rent in Melbourne.

Sixt Brighton was very helpful and honest service
Very friend staff as well and made things easier for me

I've been visiting Australia in Sydney and Melbourne monthly since June, and I've had to deal with car rentals. I must admit, the Sixth at Footscray was one of my best rental experiences.

There was a short queue when I arrived at the service lobby area. There were professional staff members answering questions from mostly tourists, who were patient and concise.

It was so busy and the servings came in back-to-back that I think it was difficult for the team to keep a positive attitude while providing delightful service.

I was grateful to be served by a fine gentleman named Mr. SAURABH. He greeted me with a smile and retrieved my booking.

Having explained and encouraged me that the coverage is crucial, I took the insurance. We viewed the car that I had booked.

Mr. SAURABH noticed the luggages we brought along and offered a Forester. He also mentioned that the Forester is newer and could accommodate more people (we have 3 girls with us) .

While I believe he did exactly what he wanted done (standard operating procedure), I cannot imagine myself doing it 10-20 times daily over a few days during this festive season. However, he sounded calm, genuine, and especially patiently answering my many questions.

He explained concisely the link pass surcharges of $3.30 daily and also the fines surcharges if any. After that, I was taken to the car park and another friendly lady wearing a vest helped me inspect the car.
She reminded my kids few times in a fun manner to belt up. She also reminded me to keep to speed limits.

In addition to thanking them for their services over the festive season, I am pleased with the safer and bigger new car I'll be driving over the next seven days.

Thank you, Footscray Sixth, for your hard work. Merry Christmas!

HENRY

Pete at the pick up counter helped us a lot.

I had a fantastic experience with all the staff at Sixt Frankston. From the moment I arrived, Emma was incredibly friendly and helpful, going above and beyond to find us a suitable car so close to Christmas, her customer service is what made us continue hiring through Sixt. She made the entire process smooth and completely stress free.
The booking process was straightforward, the cars were perfect for our family’s needs, and both pick up and drop offs have been quick and easy. The customer service has been outstanding from start to finish from both Emma and Beth.
I would absolutely use this company again and highly recommend the Frankston location to anyone looking for a great car hire experience.

Excellent and helpful staff. Easy check in procedure. Car in excellent condition

Scammers do NOT rent from this company!!!! Just read the proper reviews on Google

Good service and fast response

The staff member was helpful and friendly and efficient, and there were no long waiting times. He explained everything clearly.

Friendly helpful staff and didn’t have to wait long

Hallam ant Penrith went to great lengths to accommodate the customer. A problem free venture...

The service was flawless . This is the second time i used and dare i say i will continue with them in the future . Helpful and well mannered staff

Very pleasant Great people and very professional 👍🏼

The process was very easy and service was great.

Staff are friendly and helpful