I ordered 1 product for every step of a normal Korean skincare routine, that Dr Melaxin stuff that is circulating right now, the. 'peel shot' is not good for sensitive skin like mine... Ver mais
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Leia as opiniões dos outros
I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all! The delivery was super fast, the packagin... Ver mais
Fast shipping times and amazing customer service made the whole purchasing experience seamless and stress free. I also loved trying the free samples that came with my order. Skin2seoul has so far been... Ver mais
My order was not delivered. It took them over 2 months to 'investigate' during which I had to send them a crime reference number and follow up over 8 times. They provided no proof of delivery but refu... Ver mais
Informações sobre a empresa
Escrito pela empresa
Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.
Informações de contacto
Reino Unido
- info@skin2seoul.co.uk
- www.skin2seoul.co.uk
4,5
Excelente
984 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 10% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Product I wanted at a reduced price.
Product I wanted at a reduced price.
Very swift delivery
Excellent service
3 de junho de 2025
My package arrived on time and it was…
My package arrived on time and it was delivered to my doorstep. I can’t wait to start using the products.
27 de maio de 2025
Amazing service and delivery
Amazing service and delivery. Packaging was great and the product was delivered safely intact. Product itself feels great on my skin and is starting to make a noticeable difference. Service was great from placing of the order to the delivery. Overall, exceptional experience and would order again.
26 de maio de 2025
Great service
Great service! Lots of options for Korean Skin Care, and the package came quickly and securely. Will definitely be buying from them again.
8 de maio de 2025
Beautiful cosmetics by Joseon
My product came in lovely packaging, I've been using it for a few days now and can already notice a difference especially as I have older skin.
Lovely would recommend.
23 de maio de 2025
I like the products ,,and packing also,,
22 de maio de 2025
My order has been stuck on London for…
My order has been stuck on London for over a week
21 de maio de 2025
Resposta da Skin2Seoul
Hi Jawan,
Thank you for your feedback. We understand your frustration regarding the delay in your parcel's delivery and appreciate the opportunity to clarify the situation.
We dispatched your order on 22nd May, and our records indicate that it departed the UK promptly. Upon tracking the parcel, we can confirm that it is scheduled to leave the UK shortly. Delays of this nature can occasionally occur due to factors beyond our control, such as customs processing or high volumes at mail centres. We apologise for any inconvenience this has caused and assure you that we have fulfilled our commitment on our end.
If you have any further concerns or require assistance, please do not hesitate to contact us directly at Customersupport@skin2seoul.co.uk.
Kind Regards,
Skin2Seoul Customer Support Team.
Exactly as described
Exactly as described, well packaged and very efficient delivery
21 de maio de 2025
5 star review
Along with an order so well packaged, it came with a lovely message with a 15% off discount for my next purchase and a free sample of a serum. I was really happy with my order from here at Skin2Seoul
12 de maio de 2025
Amazing customer service
My shipping address was incorrect, I emailed them and they fixed everything super quickly.
12 de maio de 2025
Check the expiry dates of the product
12 de maio de 2025
Resposta da Skin2Seoul
Hi Soumya,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations.
We want to assure you that the products you purchased have an expiry date of December 2025, and we take great care to ensure all items shipped are within their shelf life. Regarding your return request, we promptly responded to your email, confirming that returns are accepted. However, we have not received the returned items as of now.
We value your feedback and are committed to improving our services.
Kind Regards,
Skin2Seoul Customer Support Team.
Quick delivery, excellent packaging.
Received the items surprisingly quick and I am enjoying testing out the products I ordered.
6 de maio de 2025
The product is amazing (I got the new…
The product is amazing (I got the new sunscreen 50spf aqua) , the ordering process was smooth, I had an issue with the delivery address but it was resolved quickly and efficiently! Will purchase again in the future!
13 de maio de 2025
Happy customer
I really like the products I purchased.
Delivery was fast. It has been my third time I placed an order with Skin2Seoul.
12 de maio de 2025
10/10 - My go to for Korean skin care
My go to for Korean skin care! From the ordering, to delivery, to the unboxing experience - this is by far my favourite brand. They have the most competitive prices, hard to find products, and are definitely a trustworthy company. Would recommend to all my skincare girlies!!!
16 de maio de 2025
Opinião espontânea
It came faster than I expected
It came faster than I expected. The packaging was beautiful. I definitely will be buying from them again
17 de janeiro de 2025
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