SkinSpaceUK Opiniões 

887
TrustScore: 3 em 5

3,2

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Classificada 1 em 5 estrelas

Skinspace reading Berkshire took several hundred pound off me for a 2 years worth of bookings for scalp laser hair removal and after 1 year they permanently closed and did not refund me basically ste... Ver mais

Classificada 5 em 5 estrelas

I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't r... Ver mais

Classificada 5 em 5 estrelas

Dee was fantastic as always! Super friendly, chatty, makes you feel at ease, checks in re pain levels to make sure it's not too uncomfortable and also does a thorough job. Been having laser hair with... Ver mais

Classificada 5 em 5 estrelas

Dee was absolutely wonderful today! She was honest, engaging and fun to do the session with. I didn't realise time had gone by so quickly. She kept checking and adjusting her technique to help. Sam... Ver mais

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3,2

Aceitável

TrustScore: 3 em 5

887 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 16% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,2

Todas as opiniões

(887)

91 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Burns from laser & left with Scarring!

I have been having treatments for laser hair removal here for the past two years, every appointment apart from one has been rushed & no attention paid to the treatments.

The last session I had which was with the same girl that I had my only one good session with due to her coming down from Manchester to Bristol store didn’t go well at all. Throughout the session she could very clearly see I was in pain due to me twitching, tensing my whole body and closing my eyes and making noises like ouch etc. She continued with my treatment & kept saying “ your doing really well etc” after treatment I was in pain on the labia area where I had my session done and the next day I was covered in burn marks. I contacted them and sent pictures of the area in which they sent me a cream for burns I’ve now been left with scarring due to the burns and I’m still waiting for a response from them. I’ve had emails back and forth but tbh the service is terrible and I should probably take this further due to the nature & severeness of the burns this shouldn’t have happened.

I would not advise anyone to go to the store in Bristol as all staff rush treatments , always different staff doing sessions and you will notice no staff stay working in this store for long so something is clearly wrong with this place.

23 de julho de 2024
Opinião espontânea
logótipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Tee,
We are sorry to hear about your experience with us. Please can we ask that you call 02039253705 or email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Classificada 5 em 5 estrelas

Great staff…

I had my treatments done with Emily today. She was so friendly and made me feel very calm and comfortable. Skinspace has got some great staff ☺️

10 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Laser hair removal

I was seen by the same lady for the first couple of treatments and she explained everything clearly. After a few laser hair removal treatments I am seeing good results with much slower hair growth.

3 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First laser session @Skinspace

It was my first laser session at Skin Space Manchester, the lovely lady Yasmin did my treatment and she was so friendly and easy to talk to. She explained the whole process of the treatment.
I highly recommend this clinic!

29 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So this was my first ever laser…

So this was my first ever laser experience. I was so nervous and self conscious but Dee at the Manchester branch made me feel so comfortable and relax. We chatted about everything in the lil amount of time we had. Offering her experience and booked more treatments with her. So v excited for this hair free journey. Thank you loads!!

26 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing results

After 2 years and 24 sessions, I left feeling so disappointed and defeated with my results. The only reason I’ve given 1 star is because the team are really nice, but as for the laser hair removal itself - a massive waste of time.

I would expect after having as many laser hair removal sessions and I had, I would have seen dramatic improvement. Instead, all I had was a few gaps in my body hair and normal regrowth.

I would have had more respect if they had said that I was probably just not a suitable candidate, instead, it was just constant upselling everytime I went in. Hearing
“6 more sessions and we’ll definitely get it” or “we’ll do a special discount just for you” becomes so insincere when it’s what I hear every time I come in for a treatment that clearly isn’t working.

I have started laser hair removal treatments at a different clinic and the results are fantastic just after one session - I wish I’d never started at SkinSpace. Unfortunately I have a such a sour taste in towards them now, and do view them as only caring about getting as much money out of you as possible.

11 de maio de 2024
Opinião espontânea
logótipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Kasim,
We are sorry to hear about your experience with us. Please can we ask that you call 02039253705 or email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Classificada 5 em 5 estrelas

SkinSpace are GREAT!

Have been having laser for months now, seen a significant but gradual difference. Had Dee today as my laser therapist, was a great experience, had a laugh, a fab convo and she made me feel comfortable. Additionally, all the staff are amazing. I love chatting to all the girls, they’re very friendly, fun and caring. Thank you SkinSpace team!

20 de julho de 2024
Opinião espontânea

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