SkinSpaceUK Opiniões 

886
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't r... Ver mais

Classificada 1 em 5 estrelas

I have 2 laser hair removal sessions left from Skinspace Bristol and received an email today saying that the company has ceased operations. It looks like the company has changed their name to All... Ver mais

Classificada 5 em 5 estrelas

Dee was fantastic as always! Super friendly, chatty, makes you feel at ease, checks in re pain levels to make sure it's not too uncomfortable and also does a thorough job. Been having laser hair with... Ver mais

Classificada 5 em 5 estrelas

Dee was absolutely wonderful today! She was honest, engaging and fun to do the session with. I didn't realise time had gone by so quickly. She kept checking and adjusting her technique to help. Sam... Ver mais

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3,2

Aceitável

TrustScore: 3 em 5

886 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(886)

91 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Seline is amazing

Seline was amazing. Professional, friendly and made me feel at ease whilst doing a very thorough professional job.

Heartily recommended.

22 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Skinspace have disappeared!!!

I have been trying to contact you via phone and email since December 2024 and I have had no response. They have disappeared. They owe me more sessions or my money back. Has any one else had the same problem??

10 de janeiro de 2025
Opinião espontânea
logótipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Preeya,
We are sorry to hear about your experience with us. Please can we ask that you email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Classificada 5 em 5 estrelas

I had an excellent experience with Dee

I had an excellent experience with Dee. She was incredibly kind, professional, and attentive throughout my visit. She took the time to thoroughly explain everything, ensuring I felt comfortable and informed at every step. Their compassionate approach and clear communication made a significant difference in my experience. I would highly recommend Dee to anyone seeking quality care.

21 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Service is terrible..

Service is terrible..
The staff turn over is unbelievable, each time someone starts my sessions are never correct.
Inputting I have had areas done which I haven't.
Very disappointed

10 de dezembro de 2024
Opinião espontânea
logótipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Nadia,
We are sorry to hear about your experience with us. Please can we ask that you email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Classificada 5 em 5 estrelas

Lovely place

I am currently getting Electrolysis on my facial area. I am a trans woman that was referred to SkinSpace and I am very grateful that I was referred to such an inviting, professional and warm establishment. My practitioner, Yasmin, made sure I was comfortable in every regard which I am deeply grateful for. I will gladly continue to use their array of services in the future.

3 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Still not received my refund. AVOID this company

Still not received my refund! I paid a deposit in July for £399. It is now November and I have still not received the refund that I’ve been promised. I have emailed and called the support team. I keep getting passed around to different people, but nothing is actioned.

23 de novembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

9 months waiting for a refund

Update to previous review- I have now received my refund after the closure of the Richmond store after 9 months waiting. It took a very long time and numerous chaser messages, but they did eventually pay up. I would be wary of parting with substantial funds up front to this company, 9 months is way too long to wait and it seems a policy to only pay out small amount of refunds each month which is wrong IMO when funds are owed but good to know eventually they returned my money

21 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dermal Filler…

Skin Space in Reading
I am extremely vexed and disappointed with the results of my dermal filler appointments. Despite having two lots of injections over a 1 one month period the last of them being less than a week ago, following my review appointment with the nurse the dermal filler has almost dissolved from my smile lines and mouth. I’ve spent more than £600.00 and still cannot achieve a long lasting look in the areas discussed with the nurse. Even if a top up was required there is no way the product should have disappeared to such an extent I less than 1 week. I cannot trust the product being used. I would never recommend. Polite and friendly service from staff is not enough and is not a substitute for substandard products. I feel misled as I believe the dermal filler should last at least 9 months if not longer.

12 de novembro de 2024
Opinião espontânea
logótipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Maxine,
We are sorry to hear about your experience with us. Please can we ask that you call 02039253705 or email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Classificada 5 em 5 estrelas

Dee made me feel super relaxed and…

Dee made me feel super relaxed and comfortable during my treatment. She was really friendly and personable and told me a lot about other treatments which may be well suited to me!

I hope to have her again!

16 de novembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Be very careful pre-paying

I would be very cautious buying in advance with SkinSpace UK. I was a customer at their Richmond location that they closed without notice before the treatment was complete (I turned up for an appointment one day and it was all boarded up.) I missed out on multiple treatments that I'd already paid for. There's no other branch near me and I was promised a refund for the treatments I didn't have. This was months and months ago. Despite multiple emails and multiple phone calls from me, I've not had the money back. They ignore contacts. I can't know what's going on with this company but if a company fails to provide a refund that's due then that is a big warning sign. If you do prepay for treatment, be sure to use a credit card, then you have protection against a company if they fail to deliver for a range of reasons, including the company getting into difficulty. All they needed to do was reach out and refund the amount due, but they didn't.

UPDATE: SkinSpace UK tried to have this review removed from TrustPilot, claiming that I've reviewed the wrong company. I don't believe that's true but I called and emailed them immediately - they ignored both the call and the email. So this remains unresolved.

14 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Skinspace Bristol - Truly great people and excellent support

Skinspace Bristol. There for Laser hair removal. Great reception, very friendly people, excellent facilities, delightfully flexible with bookings. One small issue I posted in an earlier review here, which resulted in instant, superb support and resolution. Wonderful experience overall. Looking forward to great results with Skinspace Bristol!

10 de outubro de 2024
Opinião espontânea

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