Sky is one of the worst networks I've ever been with.Honestly , the customer service as gone down here one hundred percent i honestly would not recommend them trying to speak to someone. Here in the u... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Peter was extremely helpful, he went through all options and gave us his opinion on those options too. He was extremely patient whilst we struggled to get account numbers to enable the switch to Sky f... Ver mais
I was called by a customer service op to get me to agree a new deal but because I am deaf I asked if the deal could be agreed by email and I was told 'no'. I didn't realise Sky were so prejudiced
A empresa respondeu
Proximity to people. The sales adviser Peter was very helpful and good . Very polite . All the information needed was given . We are happy for this stand.
Informações sobre a empresa
Escrito pela empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informações de contacto
Chantry Street, SP10 1RL, Andover, England, Reino Unido
- 01264 335696
4,7
Excelente
153 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Sky review
Pete from Sky was very helpful and explained everything
20 de janeiro de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I was called to agree a new deal but I am deaf so I asked the lady if they could email me the deal and she said 'no". I'm so disappointed that my disability is too much to handle for Sky.
I was called by a customer service op to get me to agree a new deal but because I am deaf I asked if the deal could be agreed by email and I was told 'no'. I didn't realise Sky were so prejudiced
9 de dezembro de 2025
Opinião espontânea
Resposta da Sky - Chantry Centre, Andover
Hi there, thank you for sharing your experience, and I’m really sorry to hear how upsetting this was. Being unable to agree a deal by email — especially when you clearly explained that you’re deaf — is completely unacceptable. You should always be offered accessible ways to manage your account, and no one should ever feel excluded or dismissed when asking for support that meets their needs.
Your feedback highlights an important gap in how we communicate, and I appreciate you taking the time to raise it and we'd love to ensure you get the support required if still needed.
You can get in touch with us by using these links:
· 📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
· 📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us
Thanks, Tony
Pete was really helpful with…
Pete was really helpful with transfering everything over to our new phones. Knew his stuff and was really patient. Didnt rush us either, even as it was the end of day.
17 de janeiro de 2026
Opinião espontânea
Pete was absoultly amazing with my…
Pete was absoultly amazing with my phone and was so helpful. I have never had a better service thank you. You gave the best experience.
17 de janeiro de 2026
Opinião espontânea
Outstanding Customer Service
Pete provided outstanding customer today. He went above and beyond to sort my new phone. He didnt rush and took the time i needed. Thanks Pete
17 de janeiro de 2026
Opinião espontânea
Great service Pete
Pete was great fantastic service will come again
16 de janeiro de 2026
Opinião espontânea
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