Wrong image was sent. I spent over a week trying to get a hold of Customer Service to sort this out, but nothing‘s working. Very disappointing.
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Leia as opiniões dos outros
孫への贈り物として、ハッブル望遠鏡の星雲のプリント(ギャラリーキャンバス)を注文しました。インターネットでの海外注文は初めてで不安もあったので、思い切ってお電話してみたところ、オーナーのジェイミーさんご本人が出てくださいました。私の拙い英語にも本当に辛抱強く耳を傾けてくださり、ゆっくりとした言葉で孫の部屋に合うサイズや仕上げまで丁寧に相談に乗っていただけました。おかげで安心してお任せすることがで... Ver mais
I ordered a 10x20 picture of Cosmic Cliffs mounted on metal for my hubby who loves anything to do with NASA and space exploration. He was thrilled with it. The colors are vibrant and sharp and it was... Ver mais
Stunning! I purchased 3 fine art prints and I couldn’t be happier. Tarantula nebula 16 x 32, Cassiopeia 16 x 20, & Mystic Mountains 16 x 20. Very nice high quality pieces and beautiful vibrant colors.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sky Image Lab brings the universe to your walls. For more than 25 years, we've specialized in museum-quality fine art prints sourced from the world's most prestigious astronomy archives — NASA, the Hubble Space Telescope, the James Webb Space Telescope, the Apollo missions, the European Southern Observatory, and Chandra. Every image is professionally remastered by our UC Berkeley-trained imaging specialist to bring out every detail exactly as it was meant to be seen. We go beyond simply reproducing the original — we optimize each image specifically for print, so colors, contrast, and depth all translate beautifully from screen to wall. We offer four print formats to suit any space and budget: metal prints, gallery-wrapped canvas, fine art paper, and premium luster prints. All are made to order, professionally packaged, and built to last for decades without fading. With over 280 images spanning nebulae, galaxies, deep space, and iconic moments from the Apollo era, there's something for every kind of space lover — whether you're shopping for yourself, decorating a living room, or looking for a gift that's genuinely out of this world. New images are added regularly as the latest missions make history. We've been trusted by customers in more than 100 countries for over two decades, and we stand behind every print we sell. The universe is waiting. Come explore it.
Informações de contacto
5852 Occidental St, 94608, Oakland, Estados Unidos da América
- (408) 412-0682
- contact@skyimagelab.com
- www.skyimagelab.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
quick to communicate and helpful.
I needed special adjustments to my print, and I was very happy with the service I received.
Gorgeous prints
Pictures are beautiful and clear. Shipping was very fast and they were packed very well. Will definitely purchase more prints in the future.
Sky image lab
This company is reliable and the customer service is excellent. They ship items out just as you expected. The quality is excellent.
It was a pleasure doing business with you!
Going on your website and purchasing the photos that I did was extremely easy. Everything was clearly written with enough information to understand all steps involved in placing an order. Communication after I placed my order was good as well. Delivery went well with no difficulties.
James Webb at Home
After the Webb Space Telescope team released images of the Carina Nebula, I spent what felt like hours lost in the "cosmic cliffs." While posters and prints were abundantly available online, it was challenging to find good quality art prints that capture the detail and beauty of the nebula. Thankfully, the folks at Sky Image were able to answer my questions about image detail, cropping, and provide a recommendation for my order. The resulting Fine Art print that I received is rich in color on the brights and gives a matte inky look to the darkness of space. I'm very pleased with the gallery quality of the print and the service provided, and happy to have a little bit of the cosmic cliffs at home with me.
I paid extra to have on-time delivery…
I paid extra to have on-time delivery and only 1 part of three purchased arrived on time.
Still waiting for two pieces which cannot be used for my program. Very disappointed
I paid $140 for this professional print…
I paid $140 for this professional print including postage which took more than a month and when it arrived there was a huge oval stain on the photograph.

Resposta da Sky Image Lab
Fabulous selection, site, and customer service
Not only is there a great selection of images but the team was very kind, reached out personally to ensure I was happy, and helped me with finding other images I wanted but weren’t listed on the site that they could still print for me.
I love my prints and this company also; I will be using them again.
The speed of delivery and the quality…
The speed of delivery and the quality of the images was altogether pleasing. Thanks. John
The pictures were Great quality and…
The pictures were Great quality and they shipped out quickly and safely
The pictures were great
The pictures were great, web-site easy to use, standard delivery was fast, and the packaging was great
I’m in awe of the incredible James Webb…
I’m in awe of the incredible James Webb photos. A friend had gotten 2 large ones & they’re beautiful, brilliant colors & easy to hang, not heavy. This prompted me to order Stephen’s Quintet. Great communication & prompt shipping. I’d order from here again.
This photo is absolutely gorgeous
This photo is absolutely gorgeous. If I wasn't going to frame it and give it to my son... I'd be keeping it.... The packaging was perfect. Thank you so much.
Excellent Customer Service
The Sky Image Lab staff were extremely helpful when ordering my first set of metal prints, I have since ordered 4 additional prints and they are beautiful. Thank you Sky Image Lab for your excellent customer service!
Great prints, difficult to transport
The prints turned out great, but they were mailed on a latte cardboard sheet, rather than being rolled in a tube. This makes it very difficult tk travel with them. I would have appreciated having had them rolled, as described on the shipping section of the website.
Had trouble getting my order to go…
Had trouble getting my order to go through. Called and was helped immediately.The problem I was free shipping. All fixed and order is on its way.
Picture arrived with some small…
Picture arrived with some small scratches but otherwise amazing!
Customer service was awesome
Site was easy to find. Easy to navigate and order. Customer service was absolutely awesome..I REALLY needed it by a certain date to give as a gift..my order came 2 days later!! Thank you.
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