Wrong image was sent. I spent over a week trying to get a hold of Customer Service to sort this out, but nothing‘s working. Very disappointing.
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Informações sobre a empresa
Escrito pela empresa
Sky Image Lab brings the universe to your walls. For more than 25 years, we've specialized in museum-quality fine art prints sourced from the world's most prestigious astronomy archives — NASA, the Hubble Space Telescope, the James Webb Space Telescope, the Apollo missions, the European Southern Observatory, and Chandra. Every image is professionally remastered by our UC Berkeley-trained imaging specialist to bring out every detail exactly as it was meant to be seen. We go beyond simply reproducing the original — we optimize each image specifically for print, so colors, contrast, and depth all translate beautifully from screen to wall. We offer four print formats to suit any space and budget: metal prints, gallery-wrapped canvas, fine art paper, and premium luster prints. All are made to order, professionally packaged, and built to last for decades without fading. With over 280 images spanning nebulae, galaxies, deep space, and iconic moments from the Apollo era, there's something for every kind of space lover — whether you're shopping for yourself, decorating a living room, or looking for a gift that's genuinely out of this world. New images are added regularly as the latest missions make history. We've been trusted by customers in more than 100 countries for over two decades, and we stand behind every print we sell. The universe is waiting. Come explore it.
Informações de contacto
5852 Occidental St, 94608, Oakland, Estados Unidos da América
- (408) 412-0682
- contact@skyimagelab.com
- www.skyimagelab.com
4,2
Bom
224 opiniões
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Resposta da Sky Image Lab
We're very pleased to hear you had a positive experience with us! All of our prints use museum-grade archival ink so that you can enjoy those prints for an extended amount of time.
Jamie
Resposta da Sky Image Lab
Thank you for taking the time to review us Cathleen. Our team works hard to provide the best astronomy prints on the web -- it's great to hear that we're doing the right thing from customers like yourself.
Jamie
The team expedited shipping for me at…
The team expedited shipping for me at no extra charge so I could have my photo in time for an astronaut signing - thanks again!
8 de setembro de 2021
Resposta da Sky Image Lab
We're very glad that the print arrived in time to get it signed! Thank you for taking the time to review us, and we look forward to doing business with you in the future.
Jamie
Resposta da Sky Image Lab
Hi Hana,
We're glad you are enjoying our prints. Please free to check back to our site again in the future. We will be adding more new stuff soon.
Jamie
Resposta da Sky Image Lab
Thank you for the positive review. Our team works hard to provide the best astronomy prints on the web -- it's great to hear that we're doing the right thing from customers like yourself.
Jamie
Amazing service!
Sky Image Lab is great! I really liked one particular image of the Orion Nebula but wanted a particular cropped + rotated perspective of it to fit my space. The owner reached out to me to accommodate this request and responded with a number of mockup options to ensure the final print would come out exactly as I wanted. The shipping was fast and the piece looks amazing. Thanks!
28 de agosto de 2021
Resposta da Sky Image Lab
Hello Matthew,
Thank you for the taking the time to review us -- we're happy to hear you were pleased with our service. Please check back on our site anytime, as we continue to add new products to our site.
Jamie
Beautiful Pictures and Great Quality!
26 de agosto de 2021
Resposta da Sky Image Lab
Hi Michael,
Thank you for taking the time to review us. We're very happy to hear you are enjoying our prints. I particularly love the colors in the Crab Nebula image.
Jamie
Above and beyond service!
Sky Image Lab went out of their way to ensure I would be happy with my purchase after an error was discovered on the image listing. They presented several great options to resolve the issue and ultimately my daughter is thrilled with her new photograph. The print is beautiful and exactly what I was looking for!
23 de agosto de 2021
Resposta da Sky Image Lab
Hi Kelly,
We're so glad to hear that your daughter enjoyed the panorama! It would be a shame for her not to enjoy the full image -- thank you for choosing Sky Image Lab.
Jamie
I could not be happier with the…
I could not be happier with the customer service, the care in which the images were packed, or the images themselves -- on lovely paper. Thanks to everyone there who make this such a wonderful experience!
17 de agosto de 2021
Resposta da Sky Image Lab
Hello Kate,
Thank you for taking the time to review us -- we're very glad to hear you are pleased with our service. We will be adding new prints up to on the site on a regular basis, so you're welcome to check back on us any time!
Jamie
Great service and quality.
15 de agosto de 2021
Resposta da Sky Image Lab
Hi Robert,
Thank you for taking the time to review us! We do our best to provide good service here, and we really appreciate comments like yours. Thank you again and we are looking forward to doing business with you in the future.
Jamie
Customer service is exceptional
Customer service is exceptional! Extremely willing to help you find and create exactly what you want. When we weren't sure of what type of paper to have it printed on they sent samples right away. They answered all questions in a timely and friendly manner.
Plus these pictures are absolutely amazing! You will not regret making a purchase with Sky Image Labs!
13 de agosto de 2021
Resposta da Sky Image Lab
Hi Amber,
Thank you for taking the time to review us! We're very happy to hear you enjoyed our product. Sky Image Lab uses only the finest archival inks so that you can enjoy those prints for generations to come!
Jamie
Sky Image Lab Generosity
Sky Image Lab threw in an extra print of my purchase for free.
29 de julho de 2021
Resposta da Sky Image Lab
Hi Sam,
We're glad you appreciated our prints. Please free to check back to our site again in the future. We will be adding more new stuff soon.
Jamie
Communication with Sky Image Lab is…
Communication with Sky Image Lab is excellent. They try hard to please their customers.
11 de julho de 2021
Resposta da Sky Image Lab
Hi Roy,
Thank you for your business and we're very happy to see you are pleased with our service. Our lab uses archival inks, meaning your images are designed to resist fading and weathering so that it will endure for future enjoyment.
Thank you again,
Jamie
Excellent product and service
The image that I received is very clear and exactly what I wanted. Service was very fast, delivered right when promised.
3 de julho de 2021
Resposta da Sky Image Lab
Hi Paul,
Thank you for taking the time to review us. Please feel free to check back for new items added to the store.
Jamie
"CALIFORNIA DREAMIN"
Excellent product sharp coloring... beautiful.
Only four days between ordering and receiving.
I gave your web site to several potential customers.
Bless You,
Renee`
18 de junho de 2021
Resposta da Sky Image Lab
Hi Renee,
Thank you for taking the time to review us. We take a lot of pride in our products, so we're very happy to hear you are pleased with our service!
Jamie
Resposta da Sky Image Lab
Hi Virginia, thank you for taking the time to review. We're very happy you enjoyed the various images your ordered from us. I am particularly fond of the Crab Nebula stack.
Jamie
Resposta da Sky Image Lab
Hi Yolanda,
It was a pleasure doing business with you and we're very glad you enjoyed our product. We use museum-grade archival inks on all of our products which means you can enjoy your image for an extended amount of time.
Jamie
Apollo 11 -- photos from the moon are out of this world!
The images I bought to celebrate Apollo 11 are absolutely sensational. Such a great value and such high quality. I'm delighted.
12 de junho de 2021
Resposta da Sky Image Lab
Hi Kelly,
Thank you for taking the time to review us. We really love the Apollo series on our site as well. We hope the images provide you continued inspiration as it does to us.
Jamie
“Earth Rise” 1968
I have wanted a print of 1968’s “Earth Rise” taken during the Apollo 8 mission for some time and found it at Sky Image Lab. The turnaround, from ordering to delivery, was timely and the print was in perfect condition. I highly recommend Sky Image Lab as their selection is out of this world.
30 de maio de 2021
Resposta da Sky Image Lab
We're very pleased to hear you had a positive experience with us! All of our prints use museum-grade archival ink so that you can enjoy those prints for an extended amount of time. Thank you again for the business, and come check back for new additions on our website. Humanity's wonderful space telescopes continue to take beautiful images of the sky, we'll do our best to put it up on our site.
Jamie
Hubble Ultra Deep Field Image
The photo/image of the Hubble Ultra Deep Field arrived in great shape. It was protected nicely with the packaging and I especially appreciate that it was not rolled up into a tube. In addition, it came printed on a nice quality paper (I had ordered the unframed fine art print version) and the imaging itself is very sharp. Given its quality, I went ahead and ordered another image, this time Earthrise.
24 de maio de 2021
Resposta da Sky Image Lab
Hi Chuck,
Thank you for taking the time to review us -- and it was a pleasure working with you. Comments like yours really make our day over here at Sky Image Lab. We'll do our best to keep providing good service.
Thanks again,
Jamie
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