Smartgadgets4u Opiniões 

155
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was bought 3 months ago on 5th June. I think that delivery was by Royal Mail and took about 6 days. The Smartgadgets4u Power Supply Adapter Transformer replaced the failed mains transformer un... Ver mais

Classificada 1 em 5 estrelas

Product wrongly advertised. Received incomplete light. Seller sent only some missing parts. Admitted to the lights being sold without pictured item, yet they still selling it as complete unit. Never a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The up down lights I bought were a good price even with adding bulbs to the order, they arrived very quickly, I found them easy to install and set up,and were good quality. I previously fitted a simil... Ver mais

Classificada 5 em 5 estrelas

I was exploring LED replacement lights. Good easy to use site with clear explanations and descriptions of products all at really good competitive pricing. Ordered my choices and promptly delivered... Ver mais

A empresa respondeu


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(155)

38 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible

I ordered from them and they took the money from my account but yet I never received a confirmation of the order or the order itself. I am waiting a week now , and nothing ! I also contacted them twice and haven’t heard anything !

17 de maio de 2026
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Valued Customer,

We apologize for the inconvenience this may have caused.

Due to a temporary system glitch, automated emails were not being sent, which has been resolved.

As per the tracking status, the order has been delivered to you.

Kind rergards
Customer Support

Classificada 1 em 5 estrelas

Never used smart gadgets but got an…

Never used smart gadgets but got an email offering a gift if I left a review, so I guess lots of these reviews are fake just to get a review and rating.

10 de abril de 2026
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Geoff,

We never bribe our valued customers for reviews; all of the reviews on the platform are from genuine customers.

If this was the case, we would never have any negative reviews.

This is a legit business, and we respect our customers.

Kind regards
Customer support

Classificada 1 em 5 estrelas

Very poor service.

Very poor service.
Paid for urgent delivery of ceiling lights. Was told by the customer agent that it should be delivered by the end of the day and gave a ‘Royal Mail’ tracking number. Apparently Royal Mail haven’t even received the item at there end! How can Royal Mail’ deliver to the customer when the item
Hasn’t been received by them from the seller
Appalling customer service. Avoid this company.

31 de março de 2026
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Imran,

We apologize for the inconvenience this may have caused.

Please note that the delay was caused by royal mail, and your order was dispatched in time.

Often royal mail takes some time in updating the tracking status due to which the customers think that the order was not dispatched.

Kind regards
Customer Support

Classificada 1 em 5 estrelas

Item that arrived didn’t work

Item that arrived didn’t work.

Tried to arrange a return and they stopped replying to my emails.

Ended up claiming a refund through credit card.

I would avoid ever using this company.

21 de novembro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Amanda,

We apologize for the inconvenience this may have caused.

We reply to all of the emails and queries with in 24 hours and make sure the query is resolved as per the customer's satisfaction.

The return instructions had already been sent to you.

Kind regards
Customer Support

Classificada 1 em 5 estrelas

Product wrongly advertised

Product wrongly advertised. Received incomplete light. Seller sent only some missing parts. Admitted to the lights being sold without pictured item, yet they still selling it as complete unit. Never arranged return postage, neither sent the complete replacement. Never responded to the last message. It appears to be a pure scam run directly from China.

31 de janeiro de 2026
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Teddy,

We apologize for the inconvenience this may have caused.

The return instructions were sent to you in time, and we make sure that all of the queries are responded to in 24 hours.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Absolutely brilliant product.

Absolutely brilliant product.
Solar outside light, really bright and sensors are excellent

18 de novembro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Joanne,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Classificada 5 em 5 estrelas

Gorgeous lighting

Lights arrived lovely packaged, unfortunately one of them did not work. Communication sent to company and a replacement was delivered within a few days. No questions ask absolutely brilliant. Five star.

3 de novembro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Kathleen,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Classificada 5 em 5 estrelas

Prompt delivery and competitive price

Prompt delivery and competitive price

11 de outubro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Jo Oswald,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Classificada 5 em 5 estrelas

These where a gift for my grandson and…

These where a gift for my grandson and he said they where brilliant ear pods

20 de outubro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Shell,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Classificada 1 em 5 estrelas

Product wrongly advertised

Product wrongly advertised, never got full refund back after posting the item back and now my emails are being ignored. Will never use this company again!

10 de novembro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Classificada 5 em 5 estrelas

Very pleased with the solar light

Very pleased with the solar light i purchased. Great value for money.

7 de novembro de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Gary,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

Classificada 1 em 5 estrelas

Terrible company

I ordered mirror lights and they arrived faulty. The postman took the wrong item back (some baby bottles) so I resent them myself. The company have refused to send my bottles back and they won’t refund the lights or reply to my emails. Absolutely disgusting service I would not recommended buying from here.

23 de julho de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

Please note that you have sent us some bottles instead of lights.

Then you handed over the wrong item to the postman and are demanding the refund.

We have been dealing with you very professionally and expect that you return our item back to us so that we can proceed with the refund.

Thank you
Dave

Classificada 1 em 5 estrelas

I don’t usually leave reviews but on…

I don’t usually leave reviews but on this occasion thought I should . I had difficulty when trying to place an order for a bathroom light fitting . It kept saying processing when submitting the order . I then did not receive a confirmation email to say the order had gone through , so I presumed there had been an
error processing . Only to find the money had come out of my account . I Tried to contact them using the telephone number on their website and the number is not correct . Emailed and used contact form and had no response. So I literally have no order / no light and have been charged . When contacting where money was taken from I need an order number to get anywhere , and start a claim to receive refund (which I haven’t got) because I never received one . I would say avoid if at all possible.

**** I have now since leaving a review had contact from Smartgadgets4U so hopefully this problem can now be rectified ****

STILL AWAITING THIS PROBLEM TO BE RECTIFIED .So although since leaving g first review someone contacted me . I still have no item and they still have the money for it ! !

28 de maio de 2025
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Elizabeth,

We would like to inform you that we have responded to your previous emails confirming receipt of your payment. However, it appears that no order was placed through our system.

To proceed with processing your order manually, we kindly request that you provide us with the necessary details, which are mentioned in the email, at your earliest convenience.

Please note that our office hours are from 9:00 AM to 5:00 PM. As it is currently before office hours, we appreciate your patience and understanding.

We look forward to receiving the required information so we can fulfill your order promptly.
Kind Regards,
Dave

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