Smartgadgets4u Opiniões 

155
•
TrustScore: 4.5 em 5

4,4

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was bought 3 months ago on 5th June. I think that delivery was by Royal Mail and took about 6 days. The Smartgadgets4u Power Supply Adapter Transformer replaced the failed mains transformer un... Ver mais

Classificada 1 em 5 estrelas

Product wrongly advertised. Received incomplete light. Seller sent only some missing parts. Admitted to the lights being sold without pictured item, yet they still selling it as complete unit. Never a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The up down lights I bought were a good price even with adding bulbs to the order, they arrived very quickly, I found them easy to install and set up,and were good quality. I previously fitted a simil... Ver mais

Classificada 5 em 5 estrelas

I was exploring LED replacement lights. Good easy to use site with clear explanations and descriptions of products all at really good competitive pricing. Ordered my choices and promptly delivered... Ver mais

A empresa respondeu


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(155)

38 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Flush ceiling lights

I ordered two ceiling lights and received them sooner than expected. Both are up and working as advertised. Excellent as normal lights and very nice for ambient lighting with attractive colours.

12 de julho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Maggie,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Classificada 5 em 5 estrelas

Delivery was quick and the quality of…

Delivery was quick and the quality of the products I ordered are excellent value for money definitely recommend you look on this site as they sell a vast amount of different products from household/garden and cleaning/washing products

24 de julho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Andrea,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Classificada 5 em 5 estrelas

A1 service & price

The gentleman who served us explained exactly what he was going to do and expected cost. He advised if he was wrong with the diagnosis.osis and it would cost more to fix he would call to talk through.
However his diagnosis was correct, he quickly fixed my phone, and for less than originally quoted.
He was super polite, friendly and efficient
I wouldn't go anywhere else to get my broken phones fixed.
Bloody brilliant service

26 de julho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Lousie,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Classificada 5 em 5 estrelas

Arrived in good condition and on time…

Arrived in good condition and on time .excellent price too

22 de julho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Wesley,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Classificada 1 em 5 estrelas

Wrong lights supplied, no full refund!

Ordered LED lights, didn't get LED. Was offered a discount to keep the wrong ones supplied. Declined as I wanted LED.
Ask to return for a full refund including the postage charge I paid as this was wrong item supplied.
They only refunded for the lights.
Supplier has now posted a reply to this review - hence this edit. They state they delivered 'ordered' item - this was untrue - they did not. They have now paid my postage (after many emails) and only after I said I would report them. Dishonest company.

12 de junho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

Please be informed that we have delivered the same item as ordered and as per your request, we have issued a full refund in your account.

If you have any queries, kindly contact us via email, and we will be more than happy to assist you.

Kind Regards,
Jason.

Classificada 1 em 5 estrelas

Avoid at all cost

Avoid at all cost! Bought outdoor lights that shouldnt go outside due to its IP rating, also fitted with 13 amp plug that is to small and breaks UK laws!! Wont respond to emails and ignores phone calls and messages scam artist!!!!!

13 de julho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Classificada 5 em 5 estrelas

Bought a hive dashcam from here

Bought a hive dashcam from here. Kept me well informed on product updates and delivery brilliantly. Great shop would not hesitate to use again. A big 5 ⭐️ and thumbs up.

5 de junho de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Jon,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Classificada 1 em 5 estrelas

Be wary when ordering.

Be wary when ordering.
I placed an order yesterday for outdoor lights. The payment didn't go thru as normal, so I was suspicious immediately.

I received a call from Alpha Smartphones on a London number this morning, a different number to that on the SmartGadgets4U website, and not the Birmingham address they give there either.

They referred to the order I had tried to place, saying it was still pending. I told them that the payment had failed. They initially suggested that I change my browser and try again.
Why would that be I wonder?

Then they said that they could send me a link to make my payment. Oh yes, I'm definitely going to click on a link to a payment system to pay money to a company I had never heard of until yesterday.

So do they think I've just come up the Clyde on a bike??

No way José.

Buyer BEWARE.

Edit.
So if you have no connection with Alphasmartphones why did my phone come up with that name when you called me regarding the pending order?

Whoever was calling knew my name, number, and order info. So, they're either psychic, or it was you calling to offer the alternative payment options detailed in your reply.

Either way, I was not comfortable with the security levels offered, whether it was a comms issue with my bank that declined the transaction or not. Hence my refusal to deal with you.

Matter now closed.

21 de maio de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

Please be informed that the payment was declined by the bank as the bank uses filter to detect any fraudulent payment, so your payment was declined by the bank not from our end.

Please be informed that we have no link with Alphasmartphones, this is a different company not associated with us.

Slow internet or full cache memory could be a reason for declined payment so we just offered you a possible solution to change the browser and try again but you were not willing to cooperate with us in any way.

Another solution we offered you was a 3D protected Stripe payment link which we offer to any customer who faces this issue but also were not cooperating with us. Everyone knows that your payment is secure on payment platforms like PayPal and Stripe.

We always encourage our customers to post honest reviews and try our level best to ensure we are assisting our valued customers in the best way possible and almost all customer are cooperative and get their orders processed and delivered in no time.

We hope you can understand the situation here.

Kind Regards,
Jason.

Classificada 1 em 5 estrelas

Haven't received my item

Haven't received my item. The shop says it has probably been lost by Royal Mail and promised to sort it out. Let's see how they are going to solve it. Never had issues with Royal Mail before. The shop even didn't send an initial e-mail with order conformation and track number as all the shops do. Very disappointed

13 de maio de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Jason
Customer Care

Classificada 5 em 5 estrelas

Brilliant

Brilliant, fast delivery, fabulous price, insulation easy

15 de fevereiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Suzanne,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Great products at a great price

Great products at a great price.
Reordered more as so pleased first time.

8 de fevereiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Dave,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 2 em 5 estrelas

Disappointed with Light

Disappointed with Light, photographs on website make item look larger, also not very bright, so not as described also very flimsy and was not worth the cost. Also delivery was slow, won't buy from here again.

15 de fevereiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please be informed that all the dimensions are mentioned on the website for the convenience of our valued customers.

The delay in delivery was caused by Royal Mail, your order was dispatched on the same day as ordered.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Classificada 5 em 5 estrelas

Easy and quick

Payment and delivery was straightforward and came early. Product was better then I thought it would be

7 de fevereiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Excellent service

6 de fevereiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Excellent product

Excellent product, delivered on time easy to use website you could not ask for any thing more 5stars

28 de janeiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Stewart,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Was looking for new kitchen lights

Was looking for new kitchen lights to replace very old spots. Was worried the led lights I chose would not be bright enough but they certainly are! Very fast delivery. Will be certain to order my outside lights from the site.

27 de janeiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Jo,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Split solar wall lamp

I ordered the solar wall lamp and I'm amazed at how quick my purchase was dispatched and arrived on time it was easy to order. This wall lamp looks really bright.

3 de janeiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Julie,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 4 em 5 estrelas

Very quick delivery and decent price…

Very quick delivery and decent price products

23 de janeiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Laura,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Garden String Lights

Lights in the garden look fantastic and service received from placing the order, to delivery was great. Thank you

2 de janeiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Vanessa,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Great lights great price

Easy too buy off great range off choice off lights. Will definitely use again and would recommend too anyone.

13 de janeiro de 2024
Opinião espontânea
logótipo da Smartgadgets4u

Resposta da Smartgadgets4u

Dear Stephen,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

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