I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... Ver mais
After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... Ver mais
From start to finish and trust me I had a lot of questions, Shakil was absolutely amazing, always polite and helpful and made ordering my sons ride on a great customer experience. I cannot recommend... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net
Informações de contacto
3rd Floor, Ratcliffe Mills, Forge Lane, WF12 9BU, Dewsbury, Reino Unido
- 01924 794866
- sales@smartplayzone.com
- www.smartplayzone.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wasn't over happy tbh
My order came on time which is the only reason I'm giving 2 stars. I bought a trike for my sons 1st bday, the box was battered, the trike is scratched like hell and dented and the instructions to put it all together were absolutely abysmal. I wouldn't recommend

Resposta da Smart Play Zone
Perfect service
Perfect service received. Fast delivery. Can't fault in any way or form.
Quick to help
Delivered quicker than advertised, had a small problem with the electrics, one email sent and very helpful straight away and got it all fixed.
Good customer service, will use again
Disappointed
I ordered a trike for my wee girls birthday, Order came quick enough, but when opened was broken and cracked. Shop can only be contacted mon-Fri so very inconvenient. The man I spoke to on the phone about this problem was very unprofessional with no manners. If someone chooses to have a workplace as such they should be able to communicate with the customers politely and efficiently. The problem parts were replacedoing by post as no returns!! To say won't be shopping with them again.
brilliant eye - catching car
very good car for child, really eye catching and my son loves it. The charge lasts a while on it also so that's good. fast delivery.
Will use again :)
After a little mix up with the toy i ordered (which was corrected in a matter of hours) they sent me a toy even paid the cost to get it to me on the Saturday which is not normally on the next dat delivery day. My nephew loved gis car. Lovely customer service. Would definitely recommend you to everyone :)
Ferrari ride on car
Ordered this item received online confirmation that transaction had been confirmed next day a text msg came to say item will be delivered on Tuesday which to be fair is quick as we ordered this on a Saturday I also received an email saying my payment ain't gone through from taz I Should re order to which I found strange I checked the bank and payment had left my account the car is really nice apart from a small dent on one side tried ringing smart play no answer
Bad bad bad
Firstly I paid for next day delivery which didn't happen then the box it came in was damaged and open. Then the mirror was scratched and one of the chrome mudguards was scratched and black. The instructions were for a different trike so overall a pain to put together. Awful overall quality of product
Truly Rubbish!
I have been looking at this train for a while and decided to "go ahead" and buy it!
Well, I so wish I hadn't! You name it and it is broken, missing or badly designed!
I had been hoping to surprise my grandsons for Easter and now have only the "remnants" to offer them!
Disgusted with the level of customer service
I ordered the Mercedes ride on car for my daughters 2nd birthday and separately ordered the number plate. I had spent the best part of just under £150. It arrived a few days before her birthday and when my husband took it out of the box the car was damaged, there was a crack in the rear of the car. I contacted them and through communication via watsapp I was asked a number of questions. I asked whether another one could be sent out before her special day and I was told it wouldn't reach us on time! The number plate hadn't arrived by her bday and we had a damaged car to present to her. It's been 2 weeks and the number plate isn't still here. I had to chase them up again today and I requested for a full refund for both the car and plates and asked to refund me as soon as someone picks it up. I was told to call back Monday. I am extremely disgusted and will not be using them again. I will put an update on here of what happens Monday???
Good
They stay true to their word and my delivery arrived the next day just before Christmas which was great for ppl like me how r last minute.com lol
fast delivery
Thanks delivery was fast and 100 % as it was described good to have desl with you it is amazing.
Great price, service and delivery!
Thanks very much. Our order arrived very quickly, very pleased, will use again!
USELESS!!
Used seller to purchase set of laminated number plates for my 1yr olds r8,seller was rude,spoke with no respect,customer service was incredibly terrible.
no probs, fast delivery, nice quality item
very happy with all aspects from this company
Superb!!!
I bought the Mercedes ride on car for my daughter, delivery was very quick and well communicated with text messages. The car is brilliant I can't wait for her see it, I would definitely buy from smart play zone again.
baby's trike
To tell the truth I haven't opened it to put it together as it's for my grandson and it will have to be put together at there's so can't give you a review yet sorry.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







