Smart Play Zone Opiniões 

264
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... Ver mais

Classificada 5 em 5 estrelas

Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... Ver mais

Classificada 5 em 5 estrelas

After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... Ver mais

Classificada 5 em 5 estrelas

From start to finish and trust me I had a lot of questions, Shakil was absolutely amazing, always polite and helpful and made ordering my sons ride on a great customer experience. I cannot recommend... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos para crianças
  2. Loja de jogos

Escrito pela empresa

We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

264 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(264)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Service

Ordered Kyootsi (Predatour) smart trike for delivery to NI.
Processed v quickly.
Excellent price - £60
Delivery to NI a bit pricey (£15) considering free to mainland, but speedy and reliable
Overall, efficient and trustworthy
Would recommend

30 de agosto de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

Be very careful if anything is wrong

I had the misfortune to buy an item from this supplier as it was the only place selling Fire Engines at the time.

Make sure you make yourself fully aware of your rights and their obligations as they seem to be completely oblivious at best, outright liars at worst.

I've had trading standards get involved, they've ignored them and I've had to take legal action to recover monies for not just the purchase, but for repair fees they told me to get and are now refusing to reimburse.

The most absurd thing of all is, they admit it's not fit for purpose and requires a full refund, but think as they've tried to repair (and failed, miserably), they shouldn't refund me now for the costs I've suffered because of them and they're wanting me to also foot the bill to return it to them again.

They tried that previously by telling me it was a "back to base warranty" which they reluctantly accepted wasn't true.

I can only assume their electrician's name is Frankenstein, it took 2 months from collection to returning and came back damaged and with a brand new fault...it didn't drive anymore and it wouldn't charge!

Take photos, keep correspondence and do your research to protect yourself from these people if anything goes awry.

Frustrating doesn't even begin to explain how it is to deal with them.

20 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Kids trike

Lovely trike made up with instruction a bit lost though endid up watching it on you tube

6 de agosto de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent customer service

I had a few issues with the car at first once spoke to customer service they got collection sorted and a new car sent out once we started building the car again found a part missing spoke to customer service again and next day the part came. We had some issues but all in all was very happy with the way they was resolved. 5 stars for customer service

1 de agosto de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Good Service, Quick Delivery

Generally a good service. The only gripe I have is that they never answer the telephone so it is difficult to speak with them regarding any other parts or availability. The prices are reasonable and the postage was very prompt. I would recommend.

17 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Very good value for money

Seen these on other sites for ten to twenty pounds dearer, would definitely buy from smart play zone again. Trike was just what I was looking for my sons 1st birthday it looks smart and everyone says how nice it is.

13 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

brilliant

I bought the Audi R8 spyder for my little girl, she asolutely loved it. The car come already put together with little work need to make it complete. The car is a nice size and not too big. I was also was given brilliant customer service, they were quick and polite.

13 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service!

Not only was smart play zone the cheapest around for the product but they shipped the item for free and I received it within 3 days. Completely satisfied with the experience and would definitely use again!

27 de junho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

I ordered an electric car for my 3 year old granddaughter, a Predatour 918 Style 12v Kids Electric Ride on Car with Remote - Pink.
To say she absolutely loves it is an understatement !
I ordered in the morning and received it the next day at 10.30 am !
The product is very well made and amazing value for money.
Well done to all at Smart Play Zone, great firm to deal with.
Many thanks.

16 de junho de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Quick delivery, competitive pricing and excellent customer service

Ordered my son a car for his birthday but spoke to customer services beforehand who gave me some honest advice about sizes etc. Delivery was quick and the car came within two days as they had promised. The only downside was the personalised plates I ordered as an extra were generic ones and not specifically for the car ordered so had to be cut to size which was a bit fiddly. This could have been made clearer on the site. Also, the website payment system did now work with Internet Explorer so I had to reopen website and order in Firefox. IE is widely used so think it should be fully supported and I mark down one star for this reason. However, overall a good service and would use again.

10 de junho de 2015
Opinião espontânea

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