Snap Finance UK Opiniões 

Resposta da Snap Finance UK

Há 3 dias

Good morning, thank you for taking the time to leave such a wonderful review! ❤️ We're so pleased to hear that the delivery process went smoothly and that our retailer's delivery team were super friendly and helpful throughout. Providing a positive experience from start to finish is exactly what we strive for.

It's fantastic to know you're enjoying your new comfy sofa and that it has become such a beautiful addition to your home. Thank you for choosing Snap Finance, and we hope you enjoy many happy and comfortable moments on your new sofa!

Resposta da Snap Finance UK

Há 4 dias

Hi Carolyn, thank you for taking the time to leave such a positive review. We're pleased to hear that you found the application process quick and easy, and that you were happy with the service you received.

Providing a straightforward and efficient experience is something we strive for, so it's great to know we met your expectations. We truly appreciate your feedback and thank you for choosing Snap Finance.

Resposta da Snap Finance UK

Há 5 dias

Hi Louise, thank you for taking the time to share your feedback and for recommending us. We're pleased to hear that you received great customer service and that Shefa was able to assist you with your enquiry in such a helpful and friendly manner.

We’ll be sure to pass your kind words on to Shefa, who will be delighted to know they made a positive difference to your experience. Thank you for choosing Snap Finance, and we look forward to supporting you again in the future. 😊

Resposta da Snap Finance UK

Há 6 dias

Hi Ian, thank you for taking the time to leave us a 5-star review. We're so pleased to hear that the finance process for your mobility scooter was arranged quickly and smoothly when you needed it most.

It's also wonderful to know that the retailer provided such brilliant service. Delivering a straightforward, supportive experience from application through to purchase is exactly what we strive for, so your feedback means a great deal to us.

Thank you for choosing Snap Finance, and we wish you all the very best with your new mobility scooter. 😊

Resposta da Snap Finance UK

Há 6 dias

Hi Dawn, thank you for taking the time to share your feedback. We're pleased to hear that your payments have been collected on the correct dates and that your experience has been smooth and trouble-free. Providing a straightforward and reliable service is important to us, and it's great to know we've met your expectations. Thank you for choosing Snap Finance.

Resposta da Snap Finance UK

Há 6 dias

Hi Nicole, thank you for taking the time to share your wonderful feedback. We're pleased to hear that you found the application process quick and easy, and that setting up your deposit and monthly payments was straightforward. It's great to know your purchase was completed promptly and that you received your item so quickly.

Your recommendation means a lot to us, and we're grateful for the opportunity to help you get what you needed. Thank you for choosing Snap Finance, and we look forward to supporting you again in the future. Enjoy your purchase! 😊

Resposta da Snap Finance UK

Há 6 dias

Hi Lyndon, thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with your recent experience.

We appreciate that it can be frustrating when an application outcome differs from previous experiences, particularly when you have successfully maintained and settled agreements with us in the past. However, as a responsible lender, we are required to follow rules and regulations set by the Financial Conduct Authority (FCA) and to carry out affordability and eligibility assessments on every application. The criteria used in these assessments can change over time and are based on a range of factors, meaning that previous approval does not guarantee future acceptance.

You can contact the Credit Reference Agency (CRA), who would be able to discuss the reasons as to why you were not approved this time.

We value your previous custom and thank you for bringing your concerns to our attention. Regards, Snap Finance

Resposta da Snap Finance UK

Há 6 dias

Hi Steven, thank you for taking the time to share such a wonderful review. We’re pleased to hear that you found Snap Finance to be an excellent choice for your recent purchase and that you felt our approach to assessing your application was fair and personal.

We understand that every customer’s circumstances are unique, and we strive to consider each application on its individual merits. It’s fantastic to know that this made a positive difference to your experience.

Thank you for choosing Snap Finance and for your kind words. We truly appreciate your support and look forward to assisting you again in the future.

Resposta da Snap Finance UK

23/10/2026

Hi Beverley, thank you for taking the time to share your wonderful feedback. We're pleased to hear that you found our service helpful, polite, and friendly, and that you were happy with the quality provided. Delivering a positive experience for our customers is always our goal, and it's great to know we met your expectations.

Thank you for choosing Snap Finance. We truly appreciate your support and look forward to assisting you again in the future. ⭐

Resposta da Snap Finance UK

22/10/2026

Hi Peter, thank you for taking the time to leave such a positive review. We're pleased to hear that you found our service great value and that the process was quick and efficient. Providing a straightforward experience and excellent service is always our goal, so it's wonderful to know we met your expectations.

Thank you for choosing Snap Finance, and we look forward to supporting you again in the future.

Resposta da Snap Finance UK

22/10/2026

Hi Lisa, thank you for taking the time to share such wonderful feedback. We’re pleased to hear that the agent you spoke with was friendly, polite, and understanding, and that they were able to resolve your query quickly while helping to put your mind at ease. Providing a supportive, stress-free experience and giving our customers peace of mind is exactly what we strive for.

We also greatly appreciate your recommendation and your kind words about the exceptional service you received.

Thank you for choosing Snap Finance, and for your valued 5-star review. We’re always here if you need any further assistance.

Resposta da Snap Finance UK

22/10/2026

Hi Joanne, thank you for taking the time to share your experience. We’re pleased to hear that when your original payment arrangement was no longer suitable, our team was able to work with you to find a plan that better met your needs and helped you stay on track with your payments. Providing flexible, supportive service is important to us, and it’s wonderful to know that you found the process helpful. Thank you for your kind words and for choosing Snap Finance. We truly appreciate your feedback.

Resposta da Snap Finance UK

22/10/2026

Hi Helen, thank you for taking the time to share your feedback. We're so pleased to hear that your sofa arrived as scheduled and that both the retailer and delivery team were so accommodating, keeping you informed every step of the way. It's great to know the recliner is comfortable and meeting your expectations.

We're also glad that our flexible monthly payment option has helped make your purchase more manageable. Thank you for choosing Snap Finance, and we hope you enjoy your new sofa for many years to come.

Resposta da Snap Finance UK

22/10/2026

Hi Pamela, thank you for taking the time to share your experience. It's great to hear that you found our finance option straightforward and appreciated that no interest was added. We're pleased we could help you purchase your carpets, and it's wonderful to know you'd consider using us again in the future.

Thank you for your recommendation and for choosing Snap Finance. We look forward to supporting you again whenever you need us. 😊

Resposta da Snap Finance UK

22/10/2026

Hi Rosaria, thank you for taking the time to share your wonderful feedback. We’re so pleased to hear that you found our team helpful, kind, and supportive throughout your experience. Providing a straightforward and seamless process is exactly what we strive for, so it’s fantastic to know that your handover and delivery experience met your expectations.

Your recommendation means a great deal to us, and we truly appreciate your kind words. Thank you for choosing Snap Finance, and we wish you all the best with your purchase. 😊

Resposta da Snap Finance UK

21/10/2026

Hi Ronny, thank you for taking the time to share your feedback. We're pleased to hear that you found the service excellent from start to finish. Providing great customer service, a smooth experience, and prompt delivery is exactly what we strive for, so it's wonderful to know we met your expectations.

Thank you for choosing Snap Finance, and we appreciate your recommendation and support. Enjoy your purchase! ⭐⭐⭐⭐⭐

Resposta da Snap Finance UK

22/10/2026

Hi Kulwinder, thank you for taking the time to share your experience. We're so pleased to hear that Shah has consistently provided you with helpful, polite, and professional support each time you've spoken with him.

We understand how important it is to feel listened to and supported, especially when managing health concerns, and it's wonderful to know that Shah's understanding and dedication have made a positive difference. Providing this level of care and service is exactly what we strive for.

Thank you for your kind words and recognition. We will certainly pass your praise and thanks on to Shah. He will be delighted to know that his efforts have been so appreciated. We truly value your feedback and thank you for choosing Snap Finance. ⭐⭐⭐⭐⭐

Resposta da Snap Finance UK

21/10/2026

Hi Catherine, thank you for taking the time to leave us a 5-star review. We're pleased to hear that you found our customer service helpful and that your experience was a positive one.

Providing friendly and supportive service is at the heart of what we do, and it's great to know we were able to assist you. Thank you for your trust and support, and we look forward to helping you again in the future. Regards, Snap Finance

Resposta da Snap Finance UK

21/10/2026

Hi Alfred, thank you for taking the time to share your experience and for your wonderful recommendation. We're pleased to hear that you found the application process straightforward and that the questions asked helped support your application. It's also great to know that the assistance, checks, and follow-up communication provided gave you confidence throughout the process.

Providing clear support and keeping our customers informed every step of the way is what we strive for, so your feedback means a lot. Thank you for choosing Snap Finance, and we wish you all the very best for the future.

Resposta da Snap Finance UK

21/10/2026

Hi Debra, thank you for taking the time to share your wonderful feedback. We're so pleased to hear that you're enjoying your new sofas and that they’re providing the comfort you were looking for.

It's great to know the delivery drivers made such a positive impression by assembling everything for you and taking the time to ensure you were completely satisfied. Providing courteous and helpful service is something we truly value, and we'll be sure to pass on your kind comments.

We're also delighted that the flexible weekly payment option through Paying Weekly has helped make your purchase more manageable. Working with trusted retailers to help customers access the things they need is something we’re proud to support.

Thank you for your recommendation and for choosing us. We hope you enjoy your sofas for many years to come! 😊